This pub looked lovely and we stopped hopeful of some nice pub grub.
When we went in the restaurant area was full, we asked if we could eat and were asked if we had booked. Since we hadn't, the bar staff told us we could eat in the bar if that was ok. That was fine and we took a seat at an empty table (there were lots of empty tables when we arrived at 7.)
A waitress came and we ordered our food, then we sat waiting........
By this point we had waited at least 35 minutes and had started to become disillusioned with the place as several dogs and owners had wandered into the bar, something I always find hard to stomach in an eating establishment despite being an animal lover. Then there were the children...... I know the pub and staff have no control over other people's children but I do feel some signs may have been useful if this evenings display is a regular happening - "Please do not use bar stools as climbing frames" "Please keep your children supervised" "Please do not allow your children to run around in the bar" would have all been useful.
When a large table, who arrived considerably later than ourselves, had been served I went to the bar to enquire about our food. I have a feeling the lady I spoke to may have been the owner.
Now I have no problem with kitchen difficulties, unforeseen issues etc, what I would have liked is "I'll just check on your food, sorry for your wait" something like that, all I got was "We'll what did you order? Some things take longer than others" when I said that we had ordered, fish, muscles and a burger I was told that the burger took a long time to cook and that would be why the other table got their food first. Never in my life have I known a burger take nearly 40 minutes to cook. I felt as though I had been reprimanded for daring to ask where our food was.
Lo and behold, very soon after my query our food arrived. The muscles were fine, the salad with the burger was warm and had obviously been under the grill and the trio of fish was fairly cold. We were hungry and decided not to say anything, especially as the reception from the woman had been so cold. Also upon asking for sauces these were not brought to us.
We paid as soon as we had finished and were asked by a male member of staff if everything had been alright, all I could manage was "It was ok" otherwise I'd have been lying.
In short this seems to be a popular pub (there's not much else close by) with typical pub grub at expensive prices. The service on our visit was slow and the attitude of the lady behind the bar both poor and ignorant. Pleasant manners and an apology would have made a difference. The food wasn't worth the money and the service certainly wasn't.
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