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“Unbelievable” 5 of 5 stars
Review of Sarova Shaba Game Lodge

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Sarova Shaba Game Lodge
5.0 of 5 Hotel   |   Shaba National Reserve, Kenya   |  
Hotel amenities
Deerfield, New Hampshire
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
“Unbelievable”
5 of 5 stars Reviewed October 11, 2013

The Sarova Shaba Lodge was incredible! On the drive in we passed by mile after mile of what seems like totally inhospitable land. It didn't seem like there was anything out there, until we arrived at the gate and an amazing lush lodge right on the river. We were greeted with cold towels soaked in eucalyptus (I just stood there breathing it in for a few minutes). The rooms were spacious and felt like home (minus the TV). The dining hall featured buffet-style food and "Chicken George" at the bar was friendly and served up some top-notch cocktails. There is a crocodile viewing area that didn't disappoint, a gift shop that was reasonably priced, and plenty of monkeys for amusement. At the bar there are TVs where you can catch up on sports or news.

  • Stayed October 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony K, Manager at Sarova Shaba Game Lodge, responded to this review, October 28, 2013
Dear guest,

It was a pleasure hosting you. As always, the Sarova Shaba team strives to provide you with personalized services to ensure that you get the best value. We are very appreciative of your positive feedback as it gives us the drive to raise the bar. Every effort to exceed our clients expectations will not be spared.

We do look forward to your return.

Cheers!
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185 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
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English first
Larkspur, California
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 1, 2013

I've stayed here five times and always look forward to returning. The setting along the river, surrounded by mature trees and landscaped water features is delightful. The swimming pool is a wonderful place to relax after a dusty game drive. The service in every area of the hotel is so hospitable and attentive. The food at every meal is well presented and varied. The accommodations are roomy and attractive. And the animal sightings in the surrounding areas are plentiful and amazing.

Room Tip: Rooms are spread out along the river front from either side of the reception/dining/swimming pool ar...
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  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony K, Manager at Sarova Shaba Game Lodge, responded to this review, October 28, 2013
Dear guest,

It was a pleasure hosting you during your fifth stay with us. We highly appreciate having been of service to you and that our services were to your satisfaction.Indeed Shaba is a rich 'OASIS' and our surroundings work magic even for those of us working here.

We look forward to hosting you yet again hopefully soon and assure you of yet another memorable stay.

Karibu tena!
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North Bend, Oregon
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 19, 2013

This lodge is truly an exotic oasis. First, Traveling over lonely highways, passing herds of camels being led by their nomadic owners. Then down a dusty road, through gullies filled with wild baboons you arrive at the lodge, it is settled in along the river. Smiling attendants greet you with wet washcloths to wipe away the grime. The bungalows are quite spacious and well appointed. Ours had a view to the river where we could watch the Marabou storks preen in the sunshine. Meals are served in an open air dining area, with a Samburu warrior to keep the monkeys away from the tables. All of the meals we ate there were very good. It was a real treat to have Steven make us one of his special salads. All of the staff was attentive to our needs and were courteous and friendly. All of the game drives to the surrounding areas were very good and the sunsets were spectacular. I only wish we could have spent more time there.
Asante sana Sarova Shaba.

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony K, Manager at Sarova Shaba Game Lodge, responded to this review, September 21, 2013
Dear guest,

It was an honour of you to choose to stay with us. It was quite a pleasure that we lived up to your expectations.

The options available to get to Shaba are all truely exceptional. The drive from Nairobi through Nanyuki through the Timau wheat farms and 'the rolling hills is awsome. The other option through Embu, Meru is also one not to miss. The streatch from Meru to Isiolo is just a mere 25 minutes easy drive. Then the flying option which takes only 50 minutes from Nairobi where you touch down in the parks and begin with a game drive.

Apart from the additional activities like the 'Bush dinner', Bush breakfast, Nature walks and diverse cultures, there are several other reasons to appreciate Shaba.

Sundowner cocktails, gorge trecks and sharinki falls excursion will blow you away.

Hope you will try this out next time.

Cheers.
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Nairobi, Kenya
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 19, 2013 via mobile

From the minute you meet Wycliffe at the reception then find the work Geoffrey has done in the rooms to the food everything is just wow. Am now waiting to try out the massage. I can only imagine the experience. Trust me I know it'll be worth it.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony K, Manager at Sarova Shaba Game Lodge, responded to this review, September 21, 2013
Dear guest,

Thank you for your prompt feedback.

It is encouraging to get such instant feedback. It is our sincere hope that at the end of your stay, we lived up to your expectation including the 'Tulia' massage experience.

Karibu.
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Bath, United Kingdom
1 review
5 of 5 stars Reviewed September 15, 2013

We stayed at the hotel for just under 2 weeks, the staffs customer service skills were to the highest quality, they couldn't do enough to please us.
We will recommend Shabba to anyone coming to Kenya without a fail.
Thank you again

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony K, Manager at Sarova Shaba Game Lodge, responded to this review, September 21, 2013
Dear guest,

It was a pleasure hosting you for such a lengthy stay. Your feedback is truely inspiring. Indeed Shaba is an oasis of a kind. There are several activities that can keep one active even for those choosing to stay for two weeks or those opting for the ultimate relaxation.

The Sarova Shaba team looks forward to hosting you hopefully in this near future.

Kind regards.
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Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 4, 2013

I stayed at Shaba lodge for 2 nights with a group of work colleagues. The staff are really friendly & welcoming and the setting is truly beautiful. Though there is the opportunity to do activities such as game drives, it's generally a really quiet place ideally suited to relaxation.
I would recommend a treatment at the massage tent as they are excellent value for money and the therapist was very good.
One think to be aware of is that the staff advised us not to drink the tap water, though we did anyway and were fine. (buying bottled water there was the same price as a large beer!)
Personally a couple of days here were enough for me as there isn't a great deal to do beside laying by the pool, but its well worth a stay if you are in the area, especially to see the big crocodiles at the river!

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony K, Manager at Sarova Shaba Game Lodge, responded to this review, September 21, 2013
Dear guest,

It is always a pleasure to read such positive reviews. Your feedback has inspired the team here and we were very honored by your visit and being of service to you. Sarova Shaba did invest in a reverse osmosis plant making our water of the highest quality.

We appreciate every detail of your experience and look forward to hosting you once again.

Karibu
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Nairobi, Kenya
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed August 26, 2013

I've stayed at Shaba Lodge a number of times in the last few months as I'm working locally each time I've stayed there I've been well received and catered for.

The rooms are neatly laid out, with all the expected facilities of a good hotel with the slight exception that a few rooms are looking a little tired in their bathrooms.

If you self drive to the location you will have to pay the Reserve Gate fee of ksh 1000 (£7) per person or if you ask not to have a ticket and say your going to Shaba you'll pay half that.

The food is to a high standard and I've yet to suffer from any ills despite eating salads, which can be a danger area in some parts.

The staff are all extremely friendly, from the young lady handing damp towels to the dusty new arrivals to the barmen who is more than ready to bring you drinks. however this is not an all inclusive lodge and you can soon rattle up a large bill if you stray from local Tuskar Beer and hit the imported spirits.

During my most recent stay (Mid Aug 13) I used their Safari Driver to take my wife and I to the Samburu Reserve and it was worth every penny the guide worked very hard to find us all the animals that were about that day. The drivers all know each other and point in each other in the right direction to get a good days animal spotting in.

Tipping, this is always worth mentioning to any newcomers to Africa, your expected to tip, everyone. from the guy carrying your bags to your driver and barmen. how much depends on you but expect that anything done for you is not done for free.

All in Shaba is thoroughly recommended and I'll be back again soon.

The food is buffet style and tend to be

Room Tip: rooms are all much the same, some are double or twins.
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  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony K, Manager at Sarova Shaba Game Lodge, responded to this review, August 27, 2013
Dear guest,

It was a pleasure having you stay with us yet again and we are very appreciative of your very encouraging review. We look forward to welcoming you back to a more memorable stay with us.

Asante sana
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Additional Information about Sarova Shaba Game Lodge

Address: Shaba National Reserve, Kenya
Location: Kenya > Eastern Province > Shaba National Reserve
Amenities:
Free Breakfast Free Parking Restaurant Suites Swimming Pool
Hotel Style:
Ranked #1 of 1 Hotels in Shaba National Reserve
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Sarova Shaba Game Lodge 5*
Number of rooms: 85
Reservation Options:
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Also Known As:
Sarova Shaba Game Hotel Shaba National Reserve
Sarova Shaba Game Lodge Kenya/Shaba National Reserve

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