I stayed in Hotel Lanz for 5 nights during a recent ski trip. The resort is lovely and the hotel is ideally located, however, we were not impressed by the hotel. We had several issues regarding our room.The heating was broken and the radiation did not work! The owner of the hotel came to the room three times to bleed the radiator and it only worked on the final night. Normally I would never complain but after a day of skiing in freezing conditions we grew to dread going home to the cold room. It was also a constant pain having to tell them the problem time after time and have nothing done about it. In addition to this, the shower was also only lukewarm and nothing was done to improve the shower conditions. The room was also very small, described as a 3 bed it was simple two singles pushed together and a pull out chair. If you like to be warm after a day of skiing, or in general and need basic space, I would not recommend Hotel Lanz, however, the staff were all very friendly and the hotel itself was spotless.
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