We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Early cancellation no refunds” 1 of 5 stars
Review of Altaris

We can't find prices for this hotel
Our online travel partners don't provide prices for this hotel, but we can search other options in Boryspil
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Altaris
Save
You added Altaris to your Saves list
Serova 32, Boryspil 08300, Ukraine   |  
Hotel amenities
Ranked #3 of 3 Hotels in Boryspil
Ottawa, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Early cancellation no refunds”
1 of 5 stars Reviewed November 3, 2012

On August 11,2012 we book one room for two days and next day our plans changed and we phoned the hotel and cancelled the reservation. We were assured that because we cancelled it early a refund will be in order. Next two months we phoned them several times and each time we were told refund was forwarded, but there was none. These kind of people should be exposed so that others will learn from such experiences.

Stayed August 2012, traveled solo
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

10 reviews from our community

Traveler rating
    2
    1
    0
    1
    6
See reviews for
2
1
4
3
Rating summary
  • Sleep Quality
    2.5 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Russian first
  • Any
English first
Castro Valley
1 review
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed September 19, 2012

I didn't get to experience the hotel, but I had terrible experience with locating it. I booked a room at Altaris via Internet and got an e-mail back as a confirmation. The address and phone numbers for the hotel ended up being wrong. At the address Kiev Way 39 that showed as Altaris’s street address on the e-mail was a residential building. It costed us a lot of stress to find that out. After we managed to find another place to stay, somebody called asking why we didn't check in. He gave us different address and suggested that we should look for the address at venere.com because their programmers didn't do a good job.
Do not book a room at Altaris using their website!

Stayed September 2012, traveled with family
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berlin, Germany
1 review
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed August 18, 2012

i stayed for one night and payed cash, but somehow they also booked from my visacard, so i payed twice, i wrote the owner and a russian friend called him but no refund after a month,
hotel is not comfortable, no wireless and no english speeking people.
called them from airport to pick me up, no answer

i dont recommend this hotel also not for one night

  • Stayed July 2012, traveled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, Nevada
Top Contributor
142 reviews 142 reviews
34 hotel reviews
Reviews in 32 cities Reviews in 32 cities
78 helpful votes 78 helpful votes
1 of 5 stars Reviewed June 10, 2012

there is not one decent things I can say about this place. It is a DUMP. It is not 3 star. There is NO LIFT AND NO AIR CONDITIONING. The "restaurant" is the kitchen in this farm house. 24 hour food? I was offered soup...consomme of cinder block. I paid $185 for this place and it should be $29...I needed a room near the airport for an early flight

Room Tip: Choose a good room here??...about as impossible as Obama being remembered as a good president
See more room tips
  • Stayed June 2012, traveled solo
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Top Contributor
87 reviews 87 reviews
42 hotel reviews
Reviews in 52 cities Reviews in 52 cities
226 helpful votes 226 helpful votes
2 of 5 stars Reviewed March 1, 2012

There are a lot of reviews for this that will give you the general idea.

The place is a short walk from the airport and basically stands as a solo option for people that are forced to stay overnight in Kiev for a flight connection. The reason you will stay here is that you want to stay close to the airport and you have no other option.

If you have time to get to the city, you can stay there is all sorts of hotels, but it will take 30 minutes each way in a taxi (which will cost you) and the hotels downtown are generally very expensive, so if you are here for a few hours and just want to get some sleep that's a tough option.

There is another better options, I think, which is the Edem lodge ( http://www.tripadvisor.com/Hotel_Review-g294474-d2148024-Reviews-Edem_Hotel-Kiev.html ). See more on tripadvisor for details. It's a short 5 minute taxi ride, cheaper than this Airport hotel and much much more charming (also it has free wifi and breakfast and a very nice desk staff!!!)

OK, so I suggest you go for the Edem.

Here's more on this hotel, in no particular order:
There is no Internet.
The service is poor by western standards, but perhaps "traditional" soviet is clearer.
There is a bus that goes between the airport and hotel (the airport has a phone to use to call it)
You don't have to take the bus. It's a 500 meter walk.
It costs more to make a reservation than to just walk in, but you might be stuck without a room
There is a restaurant with a full bar. It's actually pretty good and not too expensive.
The rooms here are pricy, but when considering the quality...it's a total rip off.
The rooms are soviet and uncomfortable, but not horrible.
In my experience (probably 10 stays), it's been clean.
They do provide bathroom supplies.
Get the cheapest room possible. The more expensive ones are just bigger. No more comfortable.
They will give you a breakfast to go if you are leaving early (you have to ask and arrange)
They do take credit cards

If you stay here, you'll live, but it's purely functional and it's not pleasant.

  • Stayed February 2012, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Altaris? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Altaris

Address: Serova 32, Boryspil 08300, Ukraine
Location: Ukraine > Kiev Oblast > Boryspil
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
Ranked #3 of 3 Hotels in Boryspil
Price Range (Based on Average Rates): $
Number of rooms: 11
Official Description (provided by the hotel):
The best offer in the Boryspil airport. Breakfast is free. Only 10 minutes from the airport. The new mini hotel in Boryspil Altaris is waiting for you. There are :-all the commodities in the room.-satellite TV with LED TV set.-free breakfast-room service ... more   less 
Also Known As:
Airport Boryspil Altaris Hotel Boryspil

Owners: What's your side of the story?

If you own or manage Altaris, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.