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“Not reliable.” 1 of 5 stars
Review of NM Royale County

NM Royale County
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NM Royale County
3.5 of 5 Inn   |   KRL Road, Tripunithura, Kochi (Cochin) 682309, India   |  
Hotel amenities
Ranked #1 of 4 Tripunithura B&B and Inns
Barcelona, Spain
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
“Not reliable.”
1 of 5 stars Reviewed November 13, 2012

I delivered one envelope to a receptionist that was containing a letter and a ticket in Euros, to belong dedicated to certain person who would happen to gather it. The person who gathered on, that had been stapled for myself, confirmed to me the receipt of the letter but not of the money. I claimed the General manager of the Hotel requesting him accuse of receipt of the e-mail in which it was effecting the claim. This happened on October 19, 2012. Today, On November 13, 2012, I continue without any news. A pity: Up to this fact the treatment had been very correct.

Stayed October 2012, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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22 reviews from our community

Traveler rating
    6
    10
    3
    0
    3
See reviews for
12
3
1
4
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Dubai, United Arab Emirates
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 29, 2012

Me and my family were on a temple trip around south india.. Chose NM Royale County since it was near a famous temple ( Chottanikkara). Should say this was one of the best hotels in the whole trip. Its a good choice for anyone visiting this temple as this is the best hotel in that proximity. Tasty food, good service,.. the rooms are also well equipped for the price charged.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Queensland, Australia
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 23, 2012

I wouldn't recommend this hotel to anyone! Disgusted with this hotel and the treatment that my partner and i received on our stay. After travelling in moderate priced accommodation throughout India we had decided to stay in the best room possible at NM Royal County to indulge. However, The pool was out of service ( which were one of the two reasons we chose this hotel) and we were charged extra for things that were included in our room charges. As displayed above, a dvd player should be included in the superior room however after explaining numerous times to at least 4 different staff members that it should be included they put one in our room and did not mention anything about extra charges. It is included in our room booking ( so there shouldn't be any charges) however after checking out of the hotel they refused to listen and denied the information that was displayed on agoda.com . After arguing for 40minutes they refused to listen and just kept repeating the same thing. Do yourself a favor and don't book with hotel- you'll regret it! We did!!! ALSO Nothing within a 10minute taxi ride around the hotel. No restaurants except the one inside the hotel which serves basic/flavorless food.

  • Stayed February 2012, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ahemadabad, gujarat
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 12, 2012

stayed in hotel for a day. Good food and clean room. Secured place felt for the stay. Away from traffic. The general manager was extremely helpful and courteous. the staff and the entire unit were good. my children had a good time. Next time will choose this hotel

Room Tip: new hotel with the satisfaction for the cash spent.
See more room tips
  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
calicut
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 11, 2011

I had a business trip..had a great experience .. they offer good tour packages for family and couples too.... well appointed with all modern facilities.......An absolute tension free atmosphere in the city...

  • Stayed October 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about NM Royale County

Address: KRL Road, Tripunithura, Kochi (Cochin) 682309, India
Location: India > Kerala > Kochi (Cochin) > Tripunithura
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 B&Bs / Inns in Tripunithura
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — NM Royale County 3.5*
Number of rooms: 28
Official Description (provided by the hotel):
Combining originality and style with personalised service, NM Royale County is a Business Class Luxury Hotel located on Seaport-Airport Road near to Thripunithura. This property offers all forms of modern facility to both leisure and business traveller while including an old world charm to it. ... more   less 
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Also Known As:
NM Royale County Tripunithura

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