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1920 Mansion with panoramaview

General view
General view
General view
Landscape of terraces...
Salon with (billiard-)table
Panoramic view from the upper rooms and balconies
Alpes Maritimes
Rental Home – 
3 Bedrooms, 3 Bathrooms, Sleeps 6

Reviews from our community

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Reviews from our community

Date | Rating
  • English first
  • Any
English first
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
“Stay away - the owner is unprofessional”
2 of 5 stars Reviewed October 31, 2011 for a stay in August 2010
people found this review helpful

It is hard to put into words how insulted we were by the German owner of this villa, Andreas. When we arrived, he was incredibly stressed out as he had obviously spent the last few hours cleaning the villa and the washing machine was broken (we have 3 small children). He still took EUR500 cash in deposit (not giving us any receipt - we paid for that later, see below) despite taking over a week to fix the washing machine, not offering any alternatives but the launderette and asking my husband to help him carry it down into the basement. It gets worse - as Andreas lives in the villa when it is not being rented, it is full of his clutter - half used soaps, very old towels and bedsheets, musty smelling cellar, half full packets of food in the cupboards. It gets even worse again - the electric gate broke during the week - he got it fixed but accused us of jumping into the pool with it in our pockets - not true, but even if it had been, not exactly great customer service. It gets worse again - when we left, he accused us of breaking a piece of plastic covering the pool cover. This, he contended, meant that we were not entitled to get ANY of our EUR500 deposit back. We did not break it (again, even if we had, how old was it? how often do they need to be replaced? how much does a piece of plastic cost?). When my husband contested this, he also said we had left the place dirty (despite paying EUR100 for the privilege of him cleaning it). My husband tried to do a last check around the villa but Andreas assaulted him and pushed him to the ground - in front of our three small children. We were terrified. Needless to say we have never seen ANY of our deposit back. When I emailed Andreas to ask for it back on our return, he denied having received it (no receipt you see...). Can't help but think that this must be a standard ruse that he pulls on holiday makers. Stay away holidaymakers - you are treated like naughty houseguests rather than paying clients. Truly unprofessional.

3 of 5 stars How easy was it to book the property? 2 of 5 stars How helpful were the directions to the property?
2 of 5 stars How easy was key pickup/access to the property?
Liked best: The view.
Liked least: The owner and the fact that he kept our deposit.
Traveling group: Family with Young Children
Your age range 35-49
Would you recommend this hotel to a friend?   No.
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Jan 29, 2012
What reslly happened is, that this family - by throwing everything into the pool - managed to break and block the evacuation system of the pool (it needed a complete renovation in winter), they destroyed the remote control of the gate and did not return one complete key set when they finally left more than one hour later as contracted.

To get a true impression of my property, please have a look at what THE SUN wrote about my villa.

And I would be glad to provide you with a link of more than a dozen of holiday-maker-reviews about my property.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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this property has payment protection
Andreas T
Speaks English, French, German
Listed since : Jun 2005
Response Rate: 100 %
Response Time: Within a few hours
Calendar Updated: 106 days ago
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