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“Beautiful beaches, bad hotel” 3 of 5 stars
Review of Aqualuz Suite Hotel Apartamentos

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Aqualuz Suite Hotel Apartamentos
4.0 of 5 Hotel   |   Alameda do Zambujeiro, Troia 7570-789, Portugal   |  
Hotel amenities
Ranked #2 of 2 Hotels in Troia
Póvoa de Varzim, Porto, Portugal
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
“Beautiful beaches, bad hotel”
3 of 5 stars Reviewed September 10, 2013

We stayed for a week at the Troia Lagoa tower. We were quite shocked when we noticed that the room didn't have a freezer. For a 4 star aparthotel, that is a big flaw.
The worst was yet to come. There wasn't internet access in the WHOLE hotel. The only option was to pay for internet access on a crappy computer, where you have to insert coins. This was how hotels managed internet access 10 years ago.
The other tower seemed to be better, judging by the reception. The reception of Troia
Other than that, everything was ok. Troia is beautiful. Very peaceful, specially for families.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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229 reviews from our community

Traveler rating
    63
    115
    36
    10
    5
See reviews for
122
51
4
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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Roma
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 3, 2013

We stayed in this hotel for a couple days to see this beatiful peninsula . The apartment was big, well lacked and with a wonderful view on the beach. They have a private parking . If you want to have a quiet rest this is the perfect place!

  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Reviewer
3 reviews 3 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 27, 2013

Hotel is great for the family with kids as you can really relax, rooms are good and buffet is great. I really recommend this hotel. You have a beach really near by and you also have a Marina near and casino you can go to.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sintra, Portugal
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
Reviews in 22 cities Reviews in 22 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 23, 2013 via mobile

We stayed in a t1 apartment in Tower Troia Lagoa for 3 days in the high season (August 2013), just to try out the famous Troia!. Overall services in Troia felt expensive (restaurant, supermarket, etc.) with poor/average quality in general. The apartment was ok although it lacked the most basic items/utensils in the kitchen. The pool was small and always crowded. It is a convenient location for families with children though and my kids loved the outdoor cinema in the park. The beach has ok facilities (toilets, bar, etc.) though pricy. Restaurants in the marina are just a few and buffet in the hotel looked a sad option considering the price (20 eur/people, with drinks & desserts not included). We made a boat trip to watch dolphins. It was lovely although the boat felt crowded. Definetely not an option for next summer.

  • Stayed August 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Leeuwarden, The Netherlands
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
Reviews in 22 cities Reviews in 22 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed August 21, 2013

We stayed at the hotel in june of 2013 for 5 days. The hotel itself is good and the room was massive with great vieuws. Breakfast was not that good not a lot of choice. We weren't very Lucky with the weather, when it's a bit chilly there is not much to do. And the nightlife well there isn't any....the casino is nice though.
A trip to Setubal with the ferry for some shopping is a nice way to spend the morning.

good travels !

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
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Lisbon, Portugal
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 8, 2013

Nice hotel with big areas, stayed in a suite and was very good enjoying the view from the room. A good Hotel, definitely!
Troia has a very big problem, the "owners of the peninsula" think small and if you decide to go there you'll pay much more then the value of the product, not only in Hotels but also restaurants, markets, etc... everything is really expensive.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Brussels, Belgium
Senior Contributor
37 reviews 37 reviews
29 hotel reviews
Reviews in 31 cities Reviews in 31 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed July 8, 2013

We booked 5 rooms with sea view (we were on the 8th floor). We asked to have them all next to each other, which was also the case when we arrived. Overall the hotel is well designed. Rather modern but still pleasant. Rooms are large and have a small kitchenette, a sofa bed and a 4 persons dining table. The pool may be a bit too small for both hotel towers though. We had dinner one night in the hotel's buffet out of convenience and since there at not that many places for dinner in Troia. The buffet was ok, but quite pricey for what it was (20€). Kids ate for free though. Staff was overall very friendly and helpful. The only problem we had was with the elevators. Of the three, there were almost constantly 2 out of order. A bit annoying, but technicians seemed to be working on it. Finally, please note that most (all??) rooms have separated beds and it is not possible to place them together.
As regards the surroundings, we had lunch once at Comporta beach (Comporta Cafe) which was definitely recommendable. But watch out for the sunset. We were literally attacked by a plague of mosquitos at Comporta beach and had to run to the car. Other than that, the beach of Comporta is beautiful!
We almost visited the Pousada of Setubal and Palmela. Both remarkable and very professionally run places.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
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Additional Information about Aqualuz Suite Hotel Apartamentos

Address: Alameda do Zambujeiro, Troia 7570-789, Portugal
Location: Portugal > Alentejo > Setubal District > Troia
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Troia
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Aqualuz Suite Hotel Apartamentos 4*
Number of rooms: 325
Official Description (provided by the hotel):
In the Troia peninsula, with a privileged location less than one hour from Lisbon and within a surprising natural environment, between the Atlantic Ocean and the Sado River, the three Aqualuz Troia units offer unique conditions for family leisure vacations, meetings and events. Aqualuz Troia is distributed amongst the Troiamar, Troiario and Troialagoa units, with breathtaking views over the sea, the Arrabida Mountain and the Sado River. ... more   less 
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