We traveled Thailand for 3 weeks and we were so disappointed with the Metropole. We arrived late and were given a small double even though we booked a room for 4. Mistakes can happen and details can be overlooked but the way we were handled was unacceptable as was the time we had to wait. 2 hours to get a poor solution to our room then 2 hours for room service. Tv didn't work and aircon leaked but the worst thing about the hotel was the attitude of the staff.
- Official Description (provided by the hotel):
- The Metropole Phuket is a deluxe hotel where you will find yourself in sophisticated surroundings. Experience a timeless combination of island-style warmth and uncompromising hospitality that represents the goal of The MEtropole Hotel, Phuket. Most cordial welcome you all. ... more less
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- Also Known As:
- Metropole Hotel Phuket Town
- Metropole Phuket Town