Having read the last review, a few things rang true about samui reef view, so it's good to see honest reviews on trip advisor which are impartial and unbiased, providing means for an owner to improve on, and for a prospective guest to decide their resort on. This provided the framework for our review of SRV.
The first notable positive from our stay was the fact that we had a warm welcome, and a good time in part, but we're also glad to leave due to a couple of points which I think are easilly rectified to improve the resort in the future.
There are a great deal of positives which in my opinion outweigh the negatives for SRF; most notably was the quality of the food which was marvelous and drew them in from surrounding accommodation. Hom and the team cooks up a mean meal which my girlfriend and I thoroughly enjoyed. Their Thai food is great, honestly priced, and shouldn't be missed out if you're thinking about swapping a meal in the resort, for an overpriced meal in Lamai.
The room we stayed in was good, not stunning, however you're not paying for luxury accommodation. It was clean, fresh linen, towels were supplied, bathroom was good, and even came with a tv and DVD player to while away the quiet hours in the evening. The room also came equipped with a mini bar and fridge which was welcoming and pleasant, encompassing reasonable prices for all of the goods they filled the minbar with.
The resort itself was well maintained, and the structure of the resort was also visually compelling, with the rooms centred around the very pleasing swimming pool SRV has to offer guests. I've noted a few comments on TA regarding no safety deposit boxes in the room, or the fact that people didn't feel safe in the resort due to cracks in the doors, but my/our feeling was that this was a truly safe, trustworthy resort which you could happily leave belongings in / out, and have no need to worry about their whereabouts when returning.
An added bonus to the stay here was the fact that you receive a transfer from where you land in koh samui to the resort itself. When coming in by ferry, this really was a pleasant thought to have, knowing Hom would be there to pick us up, and whisk us away to SRV without having the banal rigmarole of trying to navigate taxis or transfers to resorts.
Hom and Angus were great in our stay. Hom was lovely - always upbeat and with a smile. Gracious and kind, and a real charm to be around when dropping us off in Lamai. This would be a good point to say that their services also extend to a drop off / pick up to Lamai and home again which was always an added bonus.
Angus was a pleasant, likeable manager of the resort. Most notably in our stay was Angus's willing to help us out when called upon. My girlfriend and I had a motorbike accident, and we felt looked after by knowing someone was giving us impartial, and informative advice about a clinic and doctor to see, whilst also taking control of the situation regarding the bike. Angus was direct, straight down the line, and you knew that you were receiving the best advice from an experienced expat in ko samui.
In terms of the things to note which could be improved, and I have to stress, these were outweighed by the positives. Negatives were predominantly led by the off-season atmosphere at the resort. This was probably compounded by the fact that as previously stated, my girlfriend and I had a motorbike accident, so were restricted in part to staying at SRV, but after a day a few days staying there, we were the only people staying in the resort.
The resort itself ticks over as normal, but as there wouldn't be a huge amount to do, a great deal of the staffs time is spent in the restaurant / lobby / central living area. When staying there, due to our injuries, we had the pleasure of sampling Hom and the teams amazing cooking, but felt like we were invading Angus and Hom's family time with their kids and staff when we turned up to eat. The staff were always friendly, gracious and kind, but we always had that feeling of invading someone's home, which isn't a nice feeling as we were eating breakfast and dinner at the resort due to not being able to get out. We ate in silence as the family and staff stopped everything to serve, and then plates and glasses were cleared efficiently. We then paid, and hurried back to our room. Angus and Hom sat at their own desks; built for them in the centre of the dining room, running the daily operations of the resort. Hopefully a constructive solution would be to have an office / lounge area away from the guest dining area, so when guests dined, or wanted to relax in their bar / restaurant however busy the resort was, they could so without feeling like they were infringing on Angus or Homs running of the resort, or the staff who were sat in the restaurant, yet eager to serve the guests. This, combined with piping in some low level music, would make a really nice atmosphere by drawing in prospective guests who may think twice before heading into Lamai to eat out.
Having mentioned the complimentary drop off / pick up service for Lamai being of value, the reason for this is the location of the resort. South of Lamai beach and its centre, the location is set in the hills. The setting is extremly pleasant, surrounded by palm trees with views of the gulf, however like most parts of Thailand, nothing is walk able, and we were too far from Lamai to feel like we could escape when we wanted to. My gut feeling is that if we hadn't had our accident, we may be singing a different song as we would have had the means to travel freely on the motorbike, but if you aren't hiring a bike or a car, this could become quite tedious as it did for us as we felt trapped, not having anything nearby to walk to which became frustrating. Angus and Hom provide you with a mobile phone when going to Lamai to call them to be picked up, but as there were no other guests in the resort for a number of days, like when dining in the restaurant, we sometimes felt we were being intrusive by asking for a pickup back to the resort.
All in all, our stay at SRV was a good one. Due to the accident, our whole stay on ko samui was disrupted a great deal. SRV would make an awesome place to stay in peak season as the atmosphere would truly be present. With a few minor tweaks to the running, the resort could also be one which would be a top performer whatever the current stage of the season. The infrastructure and essence is there, and we wish Angus and Hom all the best in making SRV not only the best value resort to stay at, but the best resort hands down!
- Official Description (provided by the hotel):
- Nestled in the foothills 4kms south of Lamai Beach is the picturesque Samui Reef View Resort where you can relax and enjoy your holiday. The resort boasts relaxing views of the Gulf of Thailand, the Reef of Hua Thanon and the surrounding mountains and jungle. Free Wi-Fi. Peaceful setting, modern resort, complimentary transfers with a stay of 3 nights or more. 24 hours notice is required for transfer service. The Resort was opened in May 2006 and has 14 rooms and a 2 bedroom self contained apartment, all complete with air-conditioning, mini bar facilities, cable television, DVD player, hot shower and free Wi-Fi internet access is available from all rooms.Our suites are spacious inside with a large outdoor terrace to enjoy the sea breeze and ocean views. All are equipped with queen-size or two single beds with posturepaedic mattresses, cable television combined with DVD player, refrigerator and air conditioning. The bathrooms are also spacious with their own hot water shower. The rooms are built around a 12m x 6m naturally chlorinated salt water swimming pool, 1.5m in depth with a .5m wading section for the little ones. Adjacent to the pool you will also find our restaurant and bar where you can enjoy a cool drink, game of pool or tempt your taste buds with a selection of European or Thai delicacies. A desktop computer is also available for internet use in the lobby or you can bring your own laptop and use the free Wi-Fi with ADSL (1.2mbps). Other Services:Free pick up from the Islands airport or ferry terminal for stays of 3 nights or longer, Motorbike & car hire at the resort, Laundry service, Shuttle service to Lamai, Free Wi-Fi. The open designed restaurant takes full benefit of the fresh sea breezes and views of the ocean. Open from 8am till 9.30pm. You can relax your days away here, hire a motorbike to travel around or take an organized tour of the many beautiful attractions on Samui, for example a trip to the waterfalls, elephant trekking through the jungle, a visit of the tiger zoo and aquarium or a trip to Big Buddha and many more...For those with energy to burn there are also a number of mountain walking trails with breathtaking views of the Lamai to Hua Thanon area. You can also take a stroll down to the tranquil shores of Ao Na Khai, a small bay inside the reef, only 400 meters from the resort. However this bay is not suitable for swimming, so take advantage of our free shuttle into Lamai Beach. Free transport for stays 3 nights or more, to and from the entry points of the island, airport/ferry terminals, 24hrs notice is required for this service. We also offer a free drop off service to Lamai Beach to enjoy the shopping or night life. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Travelocity, Agoda, HostelBookers and Priceline so you can book your Samui Reef View Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Samui Reef View Hotel Koh Samui
- Samui Reef View Koh
- Samui Reef View Resort Ko Samui/Maret