The trouble started the moment we walked up to the front desk. The gentleman working reception told us that we couldn't check in without a paper showing proof of our reservation. We gave him identification and he had our reservation in their system yet he still insisted on some sort of written proof. Eventually someone else came to the front and checked us in. We were not off to a good start. Next, we asked if we might break a 1000 baht bill to pay or taxi driver, who didn't have change, and were told by the same gentleman that it couldn't be done. This was getting awkward as or driver had been standing with us the whole time. Again, someone else came to the front to assist us. The room was pretty nice although the beds were a bit hard. We had a beach bungalow with a great view and a lovely deck area. Unfortunately, they had workers hammering and power sanding the deck of the bungalow right next to us. Any peace and relaxation to be found during the day was lost because of this. The beach was beautiful but very rocky. This fact, coupled with how shallow the water is, made it almost unswimmable as I had to cross a vast expanse of sharp submerged rocks just to get to water up to my waist. Come evening, we decided to venture into Lamai's Main Street area for some dinner. We asked the same man at the front desk to call a cab for us and, guess what, he told us it couldn't be done. He said that no taxi would want to come to our hotel at that time. It was 7 PM. Instead we walked, in the dark, on a busy road, with no sidewalks for twenty minutes to get to town. The next day, after a very subpar breakfast, my girlfriend wasn't feeling well. I went to a nearby restaurant and got her some soup to go. Upon returning, I asked for a bowl and spoon so that my girlfriend could eat in our room. I was told that borrowing any bowls or cutlery is strictly against the rules and that nothing could be done. They offered no alternatives for me and left me standing there with a plastic bag full of hot soup. Now, I'm sitting in our noisy beach bungalow as my girlfriend eats soup out of a teacup with a sugar spoon. Everywhere we've stayed in Samui has been lovely with the exception of the Lazy Days resort. Here, they really take the "lazy" to heart. Avoid at all costs.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.