We had 5 nights booked at the Mushroom Beach Bungalows but decided to end our stay at 3 nights. On arrival Ketut was very friendly and efficient with our check in. We had booked 2 interconnecting villas with air conditioning but were given a different room. Ketut was quick to correct the error and moved us into the interconnecting rooms. A mattress was placed on the floor for one of our children and it was absolutely filthy. They made the bed up but all my children refused to sleep on it which meant that 2 of them shared a bed. The bathrooms were dirty, the toilets were blocked and stinky and the water from the shower also smelt bad. One morning some bees started coming into our room and we ended up with a bedroom full of buzzing bees. The staff were quick to respond to us by cleaning the bees out and spraying to avoid any more coming into the room. We dined in their restaurant on the 1st night and the food was not nice at all. I ordered the spring rolls which looked like they had been bitten before being fried and the taste was very unusual. The other meals were less than average. A rat ran through the restaurant while we were eating our meals and the floor was extremely dirty. Each meal presented us with soiled table cloths and placemats from previous guests. The breakfast included in our rate was small. The kids ordered banana pancakes which consisted of one small pancake covered in chocolate and strawberry topping. The restaurant service was slow. A couple of other rats were spotted during our stay. We were not expecting anything fancy but cleanliness is a big issue when it comes to comfort. The gardens and pool are well maintained and the position of the resort is beautiful. I would not recommend the Mushroom Beach Bungalows.
- Also Known As:
- Mushroom Beach Bungalows Hotel Lembongan
- Mushroom Beach Bungalows Hotel
- Mushroom Beach Bungalows Nusa Lembongan/Jungutbatu
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