Very nice hotel but food is extremely expensive. Very good we may add but very expensive. Breakfast buffet is $29 per person if you want to have eggs, a la carte is also very expensive. Dinners without drinks go for $50-70 per person. We spent a fortune but we did not mind as the quality of food was very good as so was the service. The pool restaurant was not very good at lunch so I would suggest having a good breakfast and dinner but not lunch
The room we had was nice on the 7th floor but it was very stinky. It smelled musty and that really bugged us. The bed was super comfortable and there is a full range of different pillows. House keeping was very efficient and the room as well as the hotel was very clean. spotless
We went to see the luau at their sister hotel and we loved the show but not the buffet.
If you want to go somewhere you will need a car, rent it from the concierge rather than the front desk it is cheaper. Even better if you rent it from home.
For the cost of the hotel we would have expected a shuttle service from the airport to the hotel, and at least one every couple of days to get to the nearby stores at the king's shop centre like any other hotels in the same rank
The ocean view room is worth the extra $ we felt.
The service was good all around but the front desk people were the least friendly but still professional and helpful.
We will go back as the beach is amazing. IF you like swimming and sunbathing it is the place to go. If you want night life and entertainment go to Kona.