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“Our First Trip to Hawaii” 5 of 5 stars
Review of Mauna Lani Bay Hotel & Bungalows

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Mauna Lani Bay Hotel & Bungalows
4.5 of 5 Resort   |   68-1400 Mauna Lani Drive, Puako, Island of Hawaii, HI 96743   |  
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4th Nite Free & Breakfast
Ranked #1 of 5 Hotels in Puako
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Our First Trip to Hawaii”
5 of 5 stars Reviewed February 3, 2013

Attended a professional conference held at the adjacent property (Fairmont Orchid) and stayed at the Mauna Lani as the block of rooms at the Fairmont had booked up. The properties are affiliated but are different. The Mauna Lani is less crowded, more open and less 'resort like'. Both however are beautiful. They share two golf course. I'm not a golfer but I could still appreciate the spectacular vistas.

We arrived at night after about a 30 min rental care drive from the Kona airport so we could't appreciate the view from the window. The view the next morning was truly amazing, just what a tropical resort looking at onto the North Pacific should be. We ate sunset dinners at both resorts and would have to give the nod to the restaurant at the Orchid, but not by much. Make dinner reservations before you travel to assure a seat for a memorable sunset. Nothing is cheap at either resort, but you already knew that if you're reading these reviews.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,210 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (302)
Date | Rating
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English first
St. Louis, Missouri
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed February 2, 2013

We stayed at 3 different places during a recent trip to the Big Island and this was by far the best. I really cannot think of anything regarding this hotel that I did not like. Plenty of room to walk around and explore. Chairs on the beach are complimentary.

Room had ample space. Balcony offered a great view of the grounds and ocean. Bed was very comfortable. Bathroom was huge with separate vanities.

Restaurants and shops further down the highway. Takes about a 5-10 minute drive.

Buffet breakfast was expensive but delicious with a huge variety from which to choose. If you go I'd recommend sitting at an outside table to fully enjoy the flowers, birds, and ocean view. Restaurant staff was great.

Enjoyed gorgeous sunsets out at the tiki bar near the pool too.

Would I go back? Absolutely...never wanted to leave!

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 1, 2013

If you want a great place that is Centrally located on the Big Island close to all excursions but out of town, this place is for you!!! It's quiet, friendly, very modestly priced, lots of aminities. Snorkeling on site, your own beach, spa, workout gym, lap pool, playpool, jacuzzi, ponds on site with fish and turtles, golf courses, awesome valets. and much more. They have no shuttle from the airport so rent a car from the airport if you dont the island may be booked up. it is cheaper to take a shuttle bus out to the Hotel. But you want to rent a car it's worth it!

Room Tip: Ocean front , ocean front it is great if you spend anytime at all in your room...it's a wonderfu...
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seabrook Island, SC
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
Reviews in 22 cities Reviews in 22 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed February 1, 2013

We booked our stay at Mauna Lani to meet with friends. They ran a special deal which was wonderful and you should check for specials on the Internet. Service is terrific and the rooms are very nice. We loved the golf course and enjoyed free tennis and free bike rental. So many perks are included in this lovely property. There are some renovations planned and you should ask about them so you are not disappointed.

Restaurants are not the hotel highlight but that is not a problem as there are several in the immediate area.such as Tommy Bahamas and Ruth's Chris.

Room Tip: Try booking a garden room and ask for an upgrade.
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  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lakewood, Colorado, United States
Top Contributor
120 reviews 120 reviews
17 hotel reviews
Reviews in 29 cities Reviews in 29 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed January 31, 2013

From the moment we walked in to the moment we reluctantly said goodbye, every minute was wonderful. The staff is attentive, polite and accomodating. While I would always prefer my Hawaiian vacations sans children, it is an awesome place for kids as well. The private beach with access to snorkeling, paddle boarding and kayak equipment is a wonderful touch!
I am constantly shocked by the food and drink prices at any hotel in Hawaii, but they are not out of line. I would go back in a minute! This trip was for an annual business conference, but this place is perfect for a romantic retreat or families.

Room Tip: The beach front rooms are worth the price.
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  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
Reviews in 21 cities Reviews in 21 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed January 31, 2013

This hotel excels in personal relations. From top to bottom everyone exudes the Aloha spirit. The architecture and grounds are beautiful and this is the place for couples especially. Let the families and kids go to the Hilton. Larry at the desk is the best!

Room Tip: Ocean views rooms are great
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 30, 2013

My husband and I recently spent 5 nights at the Mauna Lani. We were both comfortable here and overall had a nice stay. Although the hotel is a little dated and could use some updated decor and pool amenities, overall it did the job if you are looking for a laid-back, no frills holiday in the sun.
Here are some pros and cons:
Pros:
Location - only 20 miles away from the airport
They provide free snorkling gear and bicycles for riding around to the shops and to the gym.
Snorkling is on the property- no need to drive. Also available are sunset and while watching tours (we enjoyed this a lot)
Clean, spacious rooms (we had ocean front room) and it was beautifully located, close enough to hear the ocean waves every night

Pros
Not a lot of activities around the hotel or on site
Pool area a little dated
Parking is not free ($18 daily)
Restaurant menu pretty limited and expensive
Is located on the dry/arid part of the island with lots of lava rock so do not expect the typical lush tropical forests to surround the resort. All that is on the other side of the island, about 2 hours away by car.
Overall a good place to relax and enjoy the beach but not really a typical "luxury resort" as the website presents itself to be.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mauna Lani Bay Hotel & Bungalows

Address: 68-1400 Mauna Lani Drive, Puako, Island of Hawaii, HI 96743
Phone Number:
Location: United States > Hawaii > Island of Hawaii > Kohala Coast > Puako
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Puako
#1 Business Hotel in Puako
#1 Family Hotel in Puako
#1 Romantic Hotel in Puako
#1 Spa Hotel in Puako
#1 Luxury Hotel in Puako
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Mauna Lani Bay Hotel & Bungalows 4.5*
Number of rooms: 345
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Also Known As:
Mauna Lani Bay Hotel And Bungalows
Mauna Lani Bay Resort
Mauna Lani Resort

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