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“Understated elegance , top notch service” 5 of 5 stars
Review of Round Hill Hotel & Villas

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Round Hill Hotel & Villas
4.5 of 5 Resort   |   John Pringle Drive, Hopewell, Montego Bay, Jamaica   |  
Hotel website
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Hotel amenities
Special Offer
4th Night Free Winter
Ranked #1 of 1 Hotels in Hopewell
Baltimore,Maryland
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
“Understated elegance , top notch service”
5 of 5 stars Reviewed March 2, 2014

My husband and I just returned from a 3 night stay at Round Hill. I researched multiple resorts throughout the Caribbean, and the selection of Round Hill hit the jackpot on multiple levels.

Setting: gorgeous, peaceful, therapeutic..Infinity pool along the beach is perfect for reading, relaxing, swimming. The beach itself is beautiful and the water calm.

Dining areas: pretty, stylish, classy and somehow, looked different between meals, though (I think?!) we ate in the same 3 physical places breakfast, lunch and dinner. The food was excellent. I cannot remember the last Caribbean resort where I didn't get out a guide book to see where to eat off the resort..Seriously, the food is fresh, tasty, and varied. Some nights we ordered off a menu, other nights were buffet (both different). All great.

Room: we stayed in the Pineapple House, and our room was perfect. My husband kept saying"our room looks just like the picture on the website; that never happens!"-all white, simple yet stylish furnishings, modern amenities. We stayed in an "Oceanfront King Patio" room- which offers an outdoor seating area off your room, which is very nice.

Staff- all were so friendly and helpful, yet never intrusive or "too friendly." The manager Josef is very present, and involved in making sure guests are happy.

Round Hill is elegant and luxurious, and the prices fit; however, it is completely unpretentious, warm and inviting to all. Saving money now for our return

Room Tip: If staying in the PIneapple House- I recommend an "Oceanfront Patio "room- for a balcony t...
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  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omar R, General Manager at Round Hill Hotel & Villas, responded to this review, April 5, 2014
Dear Valued Guest,

Thanks for your feedback on your recent stay with us. We are glad to hear that you had a wonderful stay with us, although a short one. We hope that you will return and stay longer and experience more of the Round Hill hospitality.
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783 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (251)
Date | Rating
  • English first
  • German first
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  • Japanese first
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English first
Minneapolis, Minnesota
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 2, 2014

I have never posted an online travel review in my life. I am a world traveler, and have stayed in the finest. I previously held an executive level job for the parent company of TripAdvisor. I don’t take the time to post however I always peek at reviews before I book a property that I have never been to. I just returned from a stay at Round Hill Hotel & Villas and the headline is:

“BEST 5 STAR IN THE CARIBBEAN. I realize it’s a big statement: This is why it’s great:

-Greeted on arrival by Kingsley Blake (employee since 1972) who toured me around the property. Most of the staff is long tenured.

-I had an immediate emotional connection. This is an old world property updated in today’s luxury standards. The vibe is laid-back, plantation style, crisp, clean, and high end.

-Immaculate grounds, friendly staff, and safe.

-Intimate with only 36 oceanfront guest rooms and 27 private villa homes. While I was pulling in Ralph Lauren was departing. RL just played a role in modernizing the oceanfront guestrooms.

-Lots to do on property and if you want action there are a number of activities (golf, shopping, whitewater rafting, zip line…) all within minutes of the front gate.

Other:
-FOOD: Leading with farm to table produce (hotel garden), and fresh caught seafood daily.

-ACTIVITES: Beach, Boats, Infinity Pool, Tennis, Stand Up Paddle, Walking Trails, Scuba, Water Skiing, Water Rafts, Hobie Cat…it’s a big property 110 acres.

-SPA: Housed in an 18th century plantation house. Request Winsome. A mix of Swedish and Thai techniques. It hurt so good.

-HISTORY: “A” LIST GUESTS from before and now including Jackie/JFK, Bob Hope, Anna Wintour, Patrick Dempsy and Paul McCartney.

This is 5 STAR but not in the way of “Viceroy, Ritz-Carlton, or Four Seasons. It’s better because it’s AUTHENTIC, with historical significance. Moreover this property has character and soul.

Drawbacks:
-Not one. I did not want to leave. Best kept secret in the Caribbean.

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omar R, General Manager at Round Hill Hotel & Villas, responded to this review, April 11, 2014
Dear Valued Guest,

Thanks for the raving review. We are thrilled to be called "5 Star -Authentic." We have been around from 1953 and so there is a vast amount of history and character to the property. While we build on our traditions, we seek to provide exceptional memories in a glamorous and stylish setting, which is authentic and non-pretentious. We will continue to deliver personalized service in an effort to meet and exceed our guests' needs. We look forward to your return trip in the near future to experience more of what makes us special.
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Leawood, Kansas
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 1, 2014

This was our 3rd trip to round hill. The last two trips were absolutely amazing and yet this trip managed to surpass the previous two. We had a wonderful trip, met lots of interesting people, and relaxed in the warm sun.

This time we stayed in Villa 19, a lovely villa about half way up the hill overlooking the water. Each villa has its own unique character, but they all have their own take on old world Caribbean charm. We had a charming open-air living and dining room that overlooked the Villas pool deck. Our bedroom was nice and comfortable, but the bathroom was very recently remodeled and amazing. The walk up the hill was just long enough to be good exercise, but not so far that we couldn’t make it after post-dinner drinks.

The restaurant, overall, has good food, but some nights it is exceptionally good. The service at the restaurant is probably the weakest link for the resort, sometimes being inattentive and slow. Over the last few years they have made a lot of changes to bring some variety into the menu with both local organically farmed food and specialty menus on different nights. Yes, the food can be pricey, but compared to similar quality restaurants in the US it priced very fair.

The thing that has always stood out to us about Round Hill is the energy and attitude of the staff. Almost everyone remembers our names and greats us with a big smile when they see us. The guys on the beach remembered which chairs my wife and I liked and would jump up to clear them off when they saw us, Stewart, at the beach bar, remembered our name and our drinks every morning and afternoon, the Villa staff was very friendly and chatty and always wished us a good day. Everyone we talked to has been there forever, they like it, they feel like the resort treats them well, and it shows in their attitudes towards the guests.

Round Hill is very much a family resort; however, unlike other family resorts we did not feel like the beach was overrun by noisy children. Yes there were children running around, having fun, and making friends with other children, but they were well behaved and their parents were looking after them. This made it easy for us to get away, relax and have a good time.

On previous trips we felt bad that we never left the resort, so this time we decided to do a day trip to Negril. We had a wonderful driver, Dennis, who took us to a little public beach in Negril. We had a great time relaxing on the pure white sand beach, but the big resorts and crowded beach made us realize that this was not for us and that we really belonged back at Round Hill!

Probably the biggest downside is that we cannot leave without my wife crying and me promising her that we will be back soon.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omar R, General Manager at Round Hill Hotel & Villas, responded to this review, April 11, 2014
Dear Valued Past Guest,

Thanks for the wonderful comments on your recent stay in our newly renovated cottage 19. It is good to hear that we have surpassed your expectations from the previous visits. Our employees make every effort to personalize our services and make our guests feel extra special and apart of the Round Hill family. We hope that you will continue to return and make Round Hill your "home away from home."
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rumson, New Jersey
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed February 28, 2014

This is hands down the best overall resort we have visited and we have been all over. Particularly for our 7 year old daughter, who made best friends that lasted our entire stay. We were all active, made many friends and were extremely well treated by the staff.

In particular we'd like to thank Josef the manager, who found a place for us at the annual ball when we found out normal dinner would not be served that night. We plan on returning with extended family and staying in one of the beautiful (that word does not do proper justice here) villas.

With regard to the negative review below about the beach service and removed chair...we witnessed that entire event. The reviewer was with a gaggle of people, who arrived just behind their big mouths and never stopped running them or hogging an entire section of the beach during our stay, they literally had 1/3 of all the chairs on the beach and then complained when an abandoned one was no longer there and then the women actually went and stole another chair from someone else and came walking back with a bratty smile. This resort isn't for everyone, some people need to stay at Beaches.

As for our beach service it was excellent and I was sorry we didn't bring enough cash to tip even more than we did.

Room Tip: If you have the means, stay in a luxury villa, they are so choice. I highly recommend picking one u...
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  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omar R, General Manager at Round Hill Hotel & Villas, responded to this review, March 22, 2014
Dear Valued Past Guest,

Thanks for providing us with such great feedback on your recent stay. Thanks for the locely comment about being the best in the Caribbean. Round Hill is the ideal place for making new friendships that will last a lifetime. We are happy to know that you enjoyed your stay with and look forward to welcoming you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 27, 2014

Been there 7 times and love it. Our home away from home. Not a huge "resorty" place. 5 star boutique place with tons of character. Best place anywhere for kids with great babysitting, Kid's Club, shows for adults and kids alike in evenings. Can't say enough good things about Round Hill.

  • Stayed February 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omar R, General Manager at Round Hill Hotel & Villas, responded to this review, March 21, 2014
Dear Valued Past Guest,

Thanks for returning to our beautiful tropical paradise for 7 times. We sincerely value all our loyal past guests as they are our true ambassadors who keep returning year after year. All of us look forward to welcoming you back for the 8th trip and many more.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 24, 2014

We have just returned from our sixth visit to Round Hill. It is a very special place. All of the staff from the management to the office staff, restaurant staff, bar staff, lifeguards, water sports,housekeepers and concierge staff are first class. Throughout my business career I have been fortunate enough to stay in some of the best hotels in the world and the service at Round Hill is of equal or better quality to the most highly regarded hotels. The managing director's attention to detail is rigorous and he distills this ethos to the rest of the team.
The grounds are beautiful, the rooms and villas are well appointed, in fact some of the villas might be described as spectacular. The ocean views are certainly spectacular !
The food is excellent and improving with every visit. The ambiance at the cocktail bar in the evening is extremely relaxing and everyone is very friendly.
So the service, the accommodations, the setting, the food, the atmosphere are all wonderful but I have left the best for last - our children love Round Hill even more than we do.They are in a safe, caring atmosphere where they spend their days shuttling between the extremely safe beach, the water sports centre and the kids club, which allows us to relax knowing that everyone at Round Hill is keeping an eye out for their safety and happiness.
We are already counting down the weeks to our next visit.

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omar R, General Manager at Round Hill Hotel & Villas, responded to this review, March 25, 2014
Dear Valued Past Guest,

Thanks for the wonderful comments on your recent stay with us, which was your 6th visit. We are thrilled to hear that we continue to delight you when you return to stay with us year after year. We all look forward to welcoming you back to Round Hill for a 7th time and many more after.
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Belgrade Serbia
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 23, 2014

Round Hill is a classy bit of paradise though I doubt whether paradise has such good food. After spending two weeks in this heavenly spot, I have returned to European winter feeling rejuvenated after such a healthy time.
All the meals are really delicious and every day there is freshly caught fish, with vegetables and salads grown on the property.
Every time I go to Round Hill I am greeted with 'Welcome Home' by the ever helpful staff, which is such a lovely greeting and brings me joy each time. I don't expect to get this if and when I should go to paradise!
I suggest you all escape from this grim winter and head on down, where you will be at home, but even better!

  • Stayed January 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omar R, General Manager at Round Hill Hotel & Villas, responded to this review, March 21, 2014
Dear Princess Elizabeth,

Thanks for your lovely feedback on your recent stay with us. As always we are delighted to have you stay with us as this is indeed 'your home away from home." We are truly the ideal place for natural beauty and relaxation. We all look forward to welcoming you home year after year.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Round Hill Hotel & Villas

Address: John Pringle Drive, Hopewell, Montego Bay, Jamaica
Phone Number:
Location: Caribbean > Jamaica > Saint James Parish > Montego Bay > Hopewell
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #1 of 1 Hotels in Hopewell
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Round Hill Hotel & Villas 4.5*
Number of rooms: 95
Official Description (provided by the hotel):
Round Hill Hotel and Villas is situated on a lush 110-acre peninsula just west of Montego Bay, Jamaica. Boasting a guest list of world leaders, cultural icons and Hollywood A-listers, this classic resort continues to attract a jet-set from around the world who enjoy timeless glamour and understated luxury along with pristine natural beaches and the inimitable Caribbean waters. Accommodations include 36 Ralph Lauren-designed oceanfront guest rooms, 90 luxurious villa rooms and suites or a selection of 27 private 2 - 6 bedroom Villas – most with private pools. Other highlights include open-air terrace dining and The Grill at Round Hill, award-winning family programs, an infinity pool, tennis courts, and an Elemis spa located in a beautifully-restored 18th century plantation house. ... more   less 
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Also Known As:
Round Hill Hotel And Villas
Round Hill Resort
Round Hill Jamaica
Round Hill Hotel & Villas Jamaica/Montego Bay

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