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“Nice boutique hotel with a flair” 5 of 5 stars
Review of Round Hill Hotel & Villas

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Round Hill Hotel & Villas
4.5 of 5 Resort   |   John Pringle Drive, Hopewell, Montego Bay, Jamaica   |  
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Ranked #1 of 1 Hotels in Hopewell
New York City, New York
Top Contributor
57 reviews 57 reviews
39 hotel reviews
Reviews in 30 cities Reviews in 30 cities
25 helpful votes 25 helpful votes
“Nice boutique hotel with a flair”
5 of 5 stars Reviewed May 18, 2013

This hotel is at a nice location in a lush green garden. I stayed at the hotel part and the view from the room is great! The Ralph Lauren design is perfect for this place. The rooms are nice, very clean but not to big. The pool is not a big one but new and the view is just famous. The food at the restaurants is good, there is some room for improvements. The staff in the hotel and the staff around the pool is nice and friendly. The cleaning team is very friendly and does a great job. The restaurant staff for lunch and especially dinner is friendly and quick, Paul as a example is very friendly and good! The bar people are knowable especially Gerard is a great guy. The lowest quality in service is in the morning at breakfast, just average there. The prices for the food and especially the wine is a little to expensive, for what you get. There was also some heavy noise for two days because of a construction work at one of the villas. But overall a great hotel with great staff.

Room Tip: The hotel rooms are nice and the location is very close to the beach. The upstair rooms are nice but...
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  • Stayed May 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omar R, General Manager at Round Hill Hotel & Villas, responded to this review, May 20, 2013
Dear Valued Guest,

Thanks for the wonderful feedback on your recent stay. We are happy to hear that you had enjoyed your stay with us. We have noted your recommendations and will actively work on them. We hope that you will return in the future.
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758 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (237)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Los Angeles, California
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 12, 2013

If you're at all cosmopolitan and from LA/NY/SF, you will find this resort very average. Had extremely high hopes for Round Hill given the over the top positive reviews. People describe this place as "heaven", "treated like royalty", etc. I found the entire trip lacking given we spent almost 10k for one of the villas for 1 week. The resort was overrun with families and children. I have two children myself, but if I were single, I would be extremely turned off. Beach was not really a beach at all. Had about 10 feet of sand it seemed (exaggeration). Don't expect some sprawling glamourous beach, there is not one. Food was mediocre to low quality and very over priced. I got food poisoning the first day after eating a Caesar salad, and from that day forward ONLY ate cooked food. Their signature restaurant upstairs was good. Staff was courteous, but it was not the luxury I would expect given the reviews. My gold standard would be the Four Seasons Maui at Wailea, which costs less than Round Hill and is actually worth every penny.

Room Tip: Go for a villa. I've stayed in nicer rooms than the Pineapple House at the Jersey shore!
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  • Stayed March 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omar R, General Manager at Round Hill Hotel & Villas, responded to this review, May 15, 2013
Thanks for providing us with feedback on your recent vacation. We are truly sorry that you did not have the experience that you anticipated during your stay with us. Due to the beauty, layout, facilities and warm Jamaican hospitality of our staff, Round Hill is a popular destination for families with children of all ages. Parents can leave their children in the care of well-trained staff at the Pineapple Kids Club or with a hired nanny, and relax in the tranquility of the resort’s spa and its environs; go for long walks in our lush tropical gardens; and have romantic dinner and dancing under the stars. Our beach is well-liked by our guests who return year after year and who enjoy swimming in the warm waters of the Caribbean Sea and watching the most spectacular sunsets as they sip cocktails by master bartender, Stewart.

We have checked our records and could not find a report of food poisoning. This is a matter that is taken very seriously as the health, safety and comfort of all our guests are paramount. We would love the opportunity to investigate this matter further so please feel free to contact me at omar@roundhill.com.

We wish you and your family all the best in your future travels.
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bradleymboyd
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 9, 2013

Perfect atmosphere for high-end vacation. Staff could not be more friendly and accommodating to your needs. The best food we have ever eaten in the Caribbean. If you love big, loud, resorts with boose cruises, this is not your place.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omar R, General Manager at Round Hill Hotel & Villas, responded to this review, May 11, 2013
Dear Valued Guest,

Thanks for providing us with feedback on your stay. Round Hill offers a different alternative to guests who desire an low-keyed vacation where they can relax and be pampered. We look forward to welcoming you back for another spectacular vacation.
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New York City, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 8, 2013

We just spent a most idealic weekend at Round Hill, and were once again reminded why it is our favorite place to vacation. We were greeted so warmly by Josef and Omar...the entire front desk team...Troy and Kingsley, of course...Calvin, Ian and the rest of the guys at the tennis courts...Stewart, Davis and Steve at the beach...and the wonderful Cottage 21 staff, Carmen and Desmond. Carmen even remembered the last time we visited "her" Cottage in May 1998, and proudly showed us the note we wrote in the guest book. We received a "Welcome Home" at every turn, and were treated like family.

The property is exceptionally lush and beautiful, and we are in love with the design and architecture. I am constantly trying to capture the ambiance -- and inspire our own home with that feeling of "Jamaica." The food was exceptional. We looked forward to breakfast every morning and ate way too much. One morning Carmen surprised us with banana pancakes, and they were the best we ever tasted. The new lunch grill was great -- shrimp curry and roti was the favorite, by far. Dinners too, were delicious. We especially loved "Farm to Table" night. You must have the marlin yam balls, not the best name, but so delicious, and the steamed snapper in parchment paper. We love the new upstairs dining area, and bar -- gorgeous! The stroll to dinner past the orchids and fire pit was a nice touch. We met great people, and stayed up late 2 nights talking "advertising" stories.

During the day, we hung out at the Spa lawn area, very tranquil and private. It was the perfect area to read and enjoy the sound of the pebbles rolling back and forth in the waves. Have the "signature" pedicure while you are out there.

I lost my Mom a few weeks ago, and we came here for a bit of rest and relaxation. It felt like we were beside her in Heaven. I can't thank the staff at Round Hill enough for their kindness, care and spirit at a time when it was most needed.

Room Tip: The rooms are beautiful, but the Villas are so special if you are travelling with family and freinds...
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omar R, General Manager at Round Hill Hotel & Villas, responded to this review, May 11, 2013
Dear Valued Past Guest,

Thanks for continuing to choose Round Hill as your special vacation destination. We pride ourselves on building lasting relationships with our loyal past guests who are our true ambassadors. While we are committed to making improvements on all areas of the property the friendly staff are our stars that make us shine. They continuously go out of their way to ensure that our guests experience a uniquely Jamaican vacation. All of us look forward to welcoming you back for more pampering and total relaxation.
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Kingston, Jamaica
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 7, 2013

Had an amazing time at Round Hill! Everything was top notch, the service,rooms and property. Can't wait to get back there. It's so wonderful when you go to a hotel and you are made to feel like royalty. The service we received made our visit one which my family will remember for a long time. Telling all my friends and family, Round Hill is a musT do.

Stayed December 2012, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omar R, General Manager at Round Hill Hotel & Villas, responded to this review, May 11, 2013
Dear Valued Guest,

Thanks for choosing Round Hill as your family vacation. We are happy to hear that you all enjoyed your stay and are looking forward to your return visit. It is wonderful that we were able to create lifetime memories and welcome you back with true Jamaican hospitality and warm smiles for another blissful experience.
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Kingston, Jamaica
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 7, 2013

Wherever I'm holidaying, I value privacy, unobtrusive service with alacrity, excellent food as well as the other finer physical appointments such as high quality furnishings, tasteful art, luxurious linens & bathrooms befitting a spa to name a few. All this and more made my recent stay at the beautiful Round Hill Hotel & Villas property in Hopewell, Jamaica my best yet. Did I mention carefully tended grounds abounding with tropical flora? To say nothing of the hands on approach of Managing Director Josef Forstmayr. I felt thoroughly pampered as if I was the only guest in the house and trust me there were many. I'll definitely be back many times over. Kudos to the management & staff.

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omar R, General Manager at Round Hill Hotel & Villas, responded to this review, May 11, 2013
Dear Valued Guest,

We are happy to hear that you are "sold on Round Hill" as you enjoyed your stay with us. Our personalized service provides attention without be unobtrusive. We look forward to welcoming you back to be pampered.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed May 7, 2013

We were here for our daughter's wedding and stayed in villa #21. The villa staff was amazingly accommodating and pampering. The grounds were beautifully kept, the breakfasts prepared for us were delicious. The staff at the beach and in the restaurants were very friendly. The actual wedding was beautiful and romantic. The ceremony overlooked the water, the cocktail hour was by the spa's pool and the reception meal (with delicious food and great service) was by the restaurant. For a relaxing vacation, or a destination wedding, I highly recommend Round Hill.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omar R, General Manager at Round Hill Hotel & Villas, responded to this review, May 10, 2013
Dear Valued Guest,

Thanks for allowing Round Hill to host one of the most memorable occasions of your lives. We are truly delighted to hear that everything went exceptionally well with your daughter's wedding. We wish the newly weds all the very best in the lives together and hope that we will have them stay with us for many anniversaries to come.
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Additional Information about Round Hill Hotel & Villas

Address: John Pringle Drive, Hopewell, Montego Bay, Jamaica
Phone Number:
Location: Caribbean > Jamaica > Saint James Parish > Montego Bay > Hopewell
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #1 of 1 Hotels in Hopewell
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Round Hill Hotel & Villas 4.5*
Number of rooms: 95
Official Description (provided by the hotel):
Round Hill Hotel and Villas is situated on a lush 110-acre peninsula just west of Montego Bay, Jamaica. Boasting a guest list of world leaders, cultural icons and Hollywood A-listers, this classic resort continues to attract a jet-set from around the world who enjoy timeless glamour and understated luxury along with pristine natural beaches and the inimitable Caribbean waters. Accommodations include 36 Ralph Lauren-designed oceanfront guest rooms, 90 luxurious villa rooms and suites or a selection of 27 private 2 - 6 bedroom Villas – most with private pools. Other highlights include open-air terrace dining and The Grill at Round Hill, award-winning family programs, an infinity pool, tennis courts, and an Elemis spa located in a beautifully-restored 18th century plantation house. ... more   less 
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Also Known As:
Round Hill Hotel And Villas
Round Hill Resort
Round Hill Jamaica
Round Hill Hotel & Villas Jamaica/Montego Bay

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