We made the mistake of not looking this place up on tripadvisor before going (1st mistake). It was recommended by a friend who stay 5 years ago. What a massive disappointment. The location is beautiful but the place is in serious need of a clean and some investment. We were made to pay for the room (double) up front (6 nights). If you do stay make sure you inspect the room before handing over the money (2nd mistake). The room could only be described as a mouldy sardine can. It had a double bed jammed in between a bunk bed and a air-conditioning unit that didn’t work (so barely any room to move let alone put your bags). The sheets were dirty and thin, the bed was so old and so used that it was seriously sunken in the middle (so much so that you roll into the middle and the sheets slide off, i got a sore back) and there was mould on the walls. The bathroom wasn’t much better. a depressing room to say the least. The room smelt of mould and you felt dirty when getting out of the shower. Basically the room made us so depressed that we considered leaving the island on the next available ferry and it made my girlfriend cry.
Following the first night of non sleep we told them that we will be checking out early (couldn’t find accommodation the second night so had to stay another night). We were told we would be given a refund. To be fair they did make an effort to have us stay by offering us a nicer room. They even came into our room and removed the bunk beds and replaced the mattress with a not so sunken one which we appreciated but it was to little to late. After the efforts they made to keep us the woman that runs the place was quiet angry when we left the next day. We didn’t get a full refund (3/4 nights refund) but we didn’t want to hang around to argue the point as we were so happy to be leaving. As we were leaving the young guy behind the counter apologised and even admitted that our room was terrible and that the rooms on the ground floor are nicer. Fair enough.
All in all not much positive to say about the place. Its a real shame as it has such potential with the great location. The place needs attention and they could start by removing all the mold and replacing the horrible beds.
We moved into a much nicer place which immediately lifted our spirits.
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- Also Known As:
- Aquario Hostel Ilha Grande/Vila Do Abraao