We are a European family of 5 (2 adults and 3 kids below 7) living in Thailand (Bangkok) for nearly 2 years. As a result we know now quite a lot of resorts in Thailand.
This one is the worst experience we went through
a) except at the counter, english speaking / understanding is close to nil
b) we booked one Junior beach bungalow which is specified on their web site to a have 1 bedroom and 1 living room for a total of 54 sq meters (same description and price as Junior Suite). That's a pure lie. In bungalow 206 (where we stayed) there is no living room just enough place to accomodate a baby cot beside the double bed. Management denied that fact ("wrong" info on the web site) and charged us the full price (ie including the living room we did not get).
c) one of the breakfast room is not well maintained (very low standard in decoration, floor state .....)
d) the beach bungalow (at least the 206) is very poorly maintained (old decoration), wooden terrace is not maintained (rotted wood, even nails might hurt your feet), the front sea one meter ahead from the terrace is not cleaned (papers, pieces of broken glass, plastic bags, ...)
e) overall, the beach around the resort is not Ok (small, and not very clean / nice or attractive : if you consider as beach a sand place)
f) food is expensive and nothing exceptionnal as compared to other places (ie resorts at beach) we know in Thailand even at this high season
g) the room rates are expensive. With their rates you can have a much better place (standard) even on high season rates
Bottom line, STAY AWAY FROM THAT TRAP, don't waste your vacation time and your money
- Official Description (provided by the hotel):
- Rayong Resort Beach Hotel is a relaxing private beach hotel and luxury spa, one of Thailand's elite luxury family resorts. Located at Ban Phe, Rayong Province, near Pattaya, we are a short two hours drive east of Bangkok, Thailand. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with HostelBookers, Despegar.com and Booking.com so you can book your Rayong Resort Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Rayong Hotel Ban Phe
- Rayong Resort Hotel Rayong Province/Phe, Thailand