We saw reviews about this hotel after we booked so we complained and asked for a better room. They said they will give us the best room available.
The room was quite spacious and very well lit. However the bathroom needs refurbishing. There was a ceiling fan attached which does not even work. The fridge was very old as well. Bed was quute comfortable overall. There was a soffit ceiling in corridor which was stained and had holes in it.
The outside pools especially the family pool had broken tiles and was dirty
We were disappointed with the Spa as children were only allowed from 9-12, I understand this is because of the noise as this is a relaxing environment, however during the time we visited there wasnt anyone. They should do this only in peak periods when the hotel is busy.
Spa pool is very nice, it is indoor and outdoor at the same time. The outdoor part is beautiful and very well maintained.
Restaurant was quite nice and the food was very good. Staff very friendly and polite.
Overall a beautiful hotel however if it needs refurbishing as its not a 5 star for sure!
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- Also Known As:
- Hotel Ta' Cenc Island Of Gozo, Malta