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“Perfect choice to explore Malta!” 4 of 5 stars
Review of Pergola Club Hotel & Spa

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Pergola Club Hotel & Spa
4.0 of 5 Hotel   |   Adenau St, Mellieha, Island of Malta MLH 2014, Malta   |  
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Ranked #5 of 12 hotels in Mellieha
Rosmalen
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
“Perfect choice to explore Malta!”
4 of 5 stars Reviewed May 13, 2013

We stayed in Pergola Appartments in the first week of May, 2013. If you want to explore Malta, it is advisable to have a rental car available. Otherways, you will have to travel by bus, which is a good alternative. We had a 2-room appt with sea-view. Lots of space, very clean and a beautiful view on Comino and Gozo. Rich choice in breakfast (buffet). Employees are very kind and helpful and the housekeeping do their work in a very good way.. Darkening curtains for those who want to sleep a bit longer. However, there is some noise from outside, because the apps. are very close to the town center. In this center you will find perfect restaurants. We would advice this premises to all our friends

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementPergola, General Manager at Pergola Club Hotel & Spa, responded to this review, May 20, 2013
Dear Guest,

We are ever so pleased to hear that the Pergola Club Hotel & Spa was indeed a perfect choice for your holiday in Malta! We very much trust there will be a future opportunity where we can welcome you back on board!

Best regards,

Elaine Cutajar Debono
General Manager
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (230)
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Falkoping, Sweden
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
Reviews in 21 cities Reviews in 21 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed May 9, 2013 via mobile

The Pergola is situated in quite a good location in Melliha, close to the mainstreet with a lot of restaurants and a few shops and if you are making use of the buses on Malta it's perfectly situated since it's really close to the bus stop.

There is A LOT of elevators in this hotel! We actually needed to use three different elevators to get from our room to the pool!
It takes a while til you get the hang of it ..

The rooms/apartments are acceptable in standard accept the bathroom, we had problems all week with the flushing and with water pouring out on the floor when we used the shower. The AC is hopeless, neither the heat or the cool really work. The beds are okay as far as comfort. The kitchenette is really good. WiFi didn't work at all in our apartment and that was a big problem for us, we didn't have any connection on any if our 4 units! The tv is a joke, there was about 4 channels and all of them had really bad reception. It's really badly soundproofed so if someone is talking in the corridor you get really disturbed.

Breakfast is quite good. The pools are okay but lower pool needs cleaning badly. The cave bar by the pool had acceptable food for light lunch but the system they have with the bartender running back and forward to the kitchen to get the orders was absolutely ridiculous!

The staff was nice and helpful.

  • Stayed May 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementPergola, General Manager at Pergola Club Hotel & Spa, responded to this review, May 12, 2013
Dear Guest,

Thank you for taking the time in sharing your recent experience at the Pergola Club Hotel & Spa.
At our hotel we strive very hard at offering our esteemed guests an overall positive experience and hence, we are doing our best endeavors to investigate various less positive aspects mentioned in your review.

For clarification purposes, the cooling system is regulated according to the weather conditions and it being still early in May with the evening temperature not any higher than 16 degrees celsius, to meet the overall expectations of the guests' in-house, the system was maintained at a moderate pace throughout the duartion of your stay.

While trusting that the Pergola Club Hotel & spa will have a future opportunity where to re-win your trust, please do not hesitate to contact us directly should you deem this necessary.

Yours sincerely,

Elaine Cutajar Debono
General Manager
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1 review
5 of 5 stars Reviewed May 8, 2013

Just back from a short break staying at the Pergola. The room was spacious clean with a beautiful pool view. The staff were amazing and couldn't do enough for you. The food in both the resturant and pool area was lovely and great value for money. Overall a beautiful friendly place to stay and I will definitely be back

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementPergola, General Manager at Pergola Club Hotel & Spa, responded to this review, May 12, 2013
Dear Guest,

We are very pleased to hear that your overall experience at the Pergola Club Hotel & Spa was a very positive one.

While thanking you for having chosen our hotel in the first place, we shall look forward to hosting you again in the future.

Yours truly,


Elaine Cutajar Debono
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockholm, Sweden
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 2, 2013

Nice hotel, excellent service. The hotel truly is a maze, but at arrival the receptionist gives you a map, and it´s pretty easy finding your way. Nice, and very authentic maltese entertainment... I liked it alot.

  • Stayed June 2012, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementPergola, Manager at Pergola Club Hotel & Spa, responded to this review, May 4, 2013
Dear Guest,

Thank you for review on our hotel, and we are delighted to read that you were impressed by the product and services that the Pergola Club Hotel & Spa and its team have to offer.

While thanking you for having chosen to stay with us, we now hope that your travel plans bring you back to sunny Malta and to our hotel in the shortest time possible!

Yours Sincerely,

Pierre Agius
Rooms Division Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Woking, United Kingdom
1 review
5 of 5 stars Reviewed May 2, 2013

I found the hotel to be excellent and the staff helpful and friendly. The choice of food was excellent again. The rooms were very clean. I will be going back next year and staying longer. The fact that the hotel is non smoking is an added bonus.

Room Tip: They are all good.
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  • Stayed April 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementPergola, Manager at Pergola Club Hotel & Spa, responded to this review, May 4, 2013
Dear Guest,

We wish to show you our sincere gratitude for having chosen to spend your recent holidays with us, and for taking the time to share your experience with all of our TripAdvisor followers.

We now look forward to host you again in Malta and at the Pergola Club Hotel & Spa next year!

Yours Sincerely,

Pierre Agius
Rooms Division Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 1, 2013

The Pergola is a wonderful hotel, well kept and clean outstanding value and in a brilliant location close to the town with a lovely walk to the beach. I would highly reccommend a stay here. We stayed for 7 nights on a half board basis, there was always plenty of food available and the soups are outstanding. The Cave Bar is the highlight of the whole hotel, it is such a relaxed and enjoyable place to spend your evening - Derek the bar man is great fun and brilliant at making cocktails! The only down side we found this time is that the housekeeping in our room was very slow at times.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementPergola, Manager at Pergola Club Hotel & Spa, responded to this review, May 4, 2013
Dear Guest,

We are pleased to read that your second visit with us has been as excellent and memorable as your first visit, and we thank you for having chosen to stay with us for your holidays once more.

We wish to show you our appreciation for taking the time to publicly put down your comments, and we now look forward to welcome you again for a third visit soon!

Yours Sincerely,
Pierre Agius

Rooms Division Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bournemouth, United Kingdom
1 review
4 of 5 stars Reviewed April 27, 2013

We booked the Pergola as part of a half-board package with Lowcostholidays.com. Overall, a very good experience. Great location, good facilities and very helpful friendly staff. The only downside is that there are no 'no-smoking' rooms. Neither of us smoke and we spent a couple of days airing the bedding and so on as the room had clearly had smokers in previously. On the other hand we got a suite with a fantastic view of the church and the channel to Gozo. Would happily return. If you go to Malta, check out the buses - great value.

Room Tip: Ask for a view of the church.
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementPergola, Manager at Pergola Club Hotel & Spa, responded to this review, May 4, 2013
Dear Guest,

We are pleased to read that you have had a great stay at the Pergola Club Hotel & Spa!

We appreciate that you have shared this positive experience and valuable feedback with us, and we hope that we will have the pleasure to host you again in the nearest future.

Yours Sincerely,

Pierre Agius
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Pergola Club Hotel & Spa

Address: Adenau St, Mellieha, Island of Malta MLH 2014, Malta
Phone Number:
Location: Malta > Island of Malta > Mellieha
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Mellieha
#5 Spa Hotel in Mellieha
#5 Luxury Hotel in Mellieha
#5 Romantic Hotel in Mellieha
Price Range (Based on Average Rates): $
Hotel Class:4 star — Pergola Club Hotel & Spa 4*
Reservation Options:
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Also Known As:
Pergola Club Hotel Mellieha
Pergola Club Hotel And Spa
Pergola Hotel Mellieha
Pergola Club Hotel & Spa Malta/Mellieha

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