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“Good and Relaxing” 5 of 5 stars
Review of The Suites at Beverly Hills

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The Suites at Beverly Hills
3.0 of 5 Resort   |   Calle Rodeo , 9 | Urbanizacion Oasis del Sur, 38650 Arona, Tenerife, Spain   |  
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Hotel amenities
Ranked #15 of 31 Hotels in Arona
kettering
Top Contributor
62 reviews 62 reviews
25 hotel reviews
Reviews in 31 cities Reviews in 31 cities
37 helpful votes 37 helpful votes
“Good and Relaxing”
5 of 5 stars Reviewed July 16, 2012 via mobile

Probably the best timeshare in Tenerife!! ..... Except for all the steps!!

  • Stayed April 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jajo_G, Manager at The Suites at Beverly Hills, responded to this review, January 29, 2015
Dear Oscar933,

We are currently reviewing our customer service feedback and we really appreciate your comments. Thank you.


Best Wishes
Report response as inappropriate
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242 reviews from our community

Traveler rating
    55
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    64
    24
    11
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
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oxfordshire
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed July 14, 2012

After a delayed flight we were delighted to find a welcome pack awaiting us. All fully equipt for a self caterring holiday. Housekeeping staff marvelous. Pools clean and good animation team. On a slight down side furnature slightly dated and in need of upgrading. Happy hours made having a cervaza very affordable. Down the road is a great little bar calles 39 very reasonable food and good entertainment. Would go again

Room Tip: Ask for a ground or 1st floor room as no lifts and potentially lots of stairs
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  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jajo_G, Manager at The Suites at Beverly Hills, responded to this review, January 29, 2015
Dear Maggie2318,

We are currently reviewing our customer service feedback and we really appreciate your comments. Thank you.


Best Wishes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cardiff, Wales, UK
Top Contributor
58 reviews 58 reviews
30 hotel reviews
Reviews in 40 cities Reviews in 40 cities
103 helpful votes 103 helpful votes
5 of 5 stars Reviewed July 14, 2012

We arrived mid afternoon and were really surprised how lovely the complex is. Our apartment had the swimming pool right outside. We had a 1 bedroom place, which meant twin beds off the living area (with a ceiling fan) and 2 twin beds between the kitchen and living area. Air conditioning was lovely, but only works 5pm to 2am. The place was clean, but behind the fridge was filthy and one of the reason we seemed to have a cockroach or 2 most nights! Beds are very hard though, but there are lots of pillows.

As part of this cheap deal (£119) we had to attend a sales event. Timeshare at its best again! We arranged to meet Steve Mac at 9.45am and went up to the Silverpoint office at The Heights. Lovely and cool, with refreshments provided regualrly. Steve was very good to be fair, but it was going to be a sales based conversation throughout wasn't it? He took us by taxi to go out on a motor yacht in the afternoon, which made a great break. Back to the office via The Paramount, a luxury complex just down the hill from The Club. £50,000 buys you a timeshare deal here. I thought I'd get 2 at that price! More sales in the office and we finally left at 5pm! I don't have £15,000 - £25,000 for a timeshare or whatever other deal they can dream up, so no sale from us. We came on a £119 Groupon deal for heaven's sake! Silverpoint don't give up and we had another telephone call at 10am the next inviting us back for feedback on the experience (take that as more sales talk!) and a bottle of wine and the offer of another week next year. No thanks - one day of sales was enough!

Despite the sales pitch, the Club was great and good value. The pool was fantastic, cleaned every morning, and with a lifeguard 10am to 8pm. My sons preferred a dip at 10pm at night - lovely and cool and quiet. They ended up making friends with French and Spanish lads when playing with a ball in the pool. I don't think they should have been in the pool after 8pm though.

The Piazza area looked lovely, but we didn't use it. It's a bar area, which also serves food. The supermarket on the Piazza was handy too.

There is a supermarket at the top of the hill and a Spar slightly down the hil. I would thoroughly recommend the Belvedere Restaurant above the supermarket up the hill. Lovely staff and great food - we went back 3 times. The paella for 2 would easily feed 3 people. There's a taxi rank just down the hill and a free (air conditioned) bus every 30 minutes from the complexes to Los Cristianos.

Towels are changed regularly and bed sheets twice a week. Bathroom had a lovely shower and bath. TV in room had quite a few English channels, including ITV Wales, which meant we could watch the weather forecast of Welsh rain from our sun drenched apartment;-) There's a DVD player too.

In summary, a great location, place, deal and holiday!

Room Tip: As it's a timeshare, most people won't get a choice of location.
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  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jajo_G, Manager at The Suites at Beverly Hills, responded to this review, January 29, 2015
Dear David_Avery,

We are currently reviewing our customer service feedback and we really appreciate your comments. Thank you.


Best Wishes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nottingham, United Kingdom
1 review
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 5, 2012

I would not usually comment publicly on sites such as this but this time I feel compelled to voice my opinion.
My wife and I have just returned from a Silver point promotional holiday and had a wonderful time.
We stayed in the Beverly hills complex and thoroughly enjoyed it, although we would prefer the Mirage hotel next time as the steps in the hills can be a bit much.
Our holiday rep was Ritchie and he was a pleasure to be with, he even took us out on a yacht!
There was no pressure to join the programme and at the end of the presentation we declined.
However, after an evening speaking about what we had been offered we returned the following morning to see ritchie and accepted the offer.
We are looking forward to returning to Tenerife in September.
My wife had read some comments on this forum before departure and was quite aprehensive about the whole trip. Happily we did not see any of the pushy sales tactics described by others in previous posts. I dont know if its possible to request a specific holiday rep but I would suggest asking for Ritchie Fenlon

Room Tip: Avoid Beverly hills if you are of reduced mobility. The Mirage hotel would be more suitable. I woul...
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  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jajo_G, Manager at The Suites at Beverly Hills, responded to this review, January 29, 2015
Dear Steroobs,

We are currently reviewing our customer service feedback and we really appreciate your comments. Thank you.


Best Wishes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Swindon, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 15, 2012

Enjoyed a great family holiday here, staff are friendly and the facilities are good. Wish you didnt have to pay for internet thou!

  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jajo_G, Manager at The Suites at Beverly Hills, responded to this review, January 29, 2015
Dear D S,

We are currently reviewing our customer service feedback and we really appreciate your comments. Thank you.


Best Wishes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
england north yorkshire
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 6, 2012

Stayed for a week here using a friends timeshare week which they couldn't make.
We stayed in a two level apartment A301 which had great views over Los cristianos out to sea.
Apartments are very clean - towels were changed every day.
There is a shop an a bar located on site, tho there is a supermarket at the top of the road about 300metres away which is cheaper
There are a few restaurants close by - try the steak house next to the Indian - the guy who runs it is super friendly and all food is cooked to order - steaks are superb and large. Great value for money.
Biancos Italian restaurant is also worth a visit too

  • Stayed June 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jajo_G, Manager at The Suites at Beverly Hills, responded to this review, January 29, 2015
Dear Yorkshirehero,

We are currently reviewing our customer service feedback and we really appreciate your comments. Thank you.


Best Wishes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
haworth
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 31, 2012

This is our third visit here and once again we were delighted to find everything just as comfortable and spotlessly clean as we remembered. We had a lovely one bedroom apartment,No A220 well equiped,plenty of clean towels and we were well looked after by our maid ( I think her name was Namalia ) We own with RCI but were not harrased unduly by any of the sales team. The small pool was imaculate and the life guard brought and set up parasols as required ( it was fairly quiet so plenty of sun beds).Staff both in the supermarket and reception were always helpful and the courtesy bus was a boon.The entertainment at night was not brilliant, though the compere worked really hard to keep us entertained until 12pm. The restaurants nearby were very reasonable the "Oceans" chinese just down the road served some of the best chinese food we have ever had it was also very good at Marguys. It, is only a 10 minute walk downhill to Los Christianos, but a bit of a pull walking back up so we got a Taxi (between 3 and 5 euros ). If you have problems walking, as I said the bus is invaluable.

Room Tip: Although the front of our apartment overlooked the road we heard no traffick noise.
See more room tips
  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jajo_G, Manager at The Suites at Beverly Hills, responded to this review, January 29, 2015
Dear Yorkshireduo,

We are currently reviewing our customer service feedback and we really appreciate your comments. Thank you.


Best Wishes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Suites at Beverly Hills

Address: Calle Rodeo , 9 | Urbanizacion Oasis del Sur, 38650 Arona, Tenerife, Spain
Phone Number:
Location: Spain > Canary Islands > Tenerife > Arona
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
#5 Top resorts Hotel in Arona
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Suites at Beverly Hills 3*
Number of rooms: 244
Official Description (provided by the hotel):
The Beverly Hills Tenerife is a charming resort in an amazing location, with stunning views over the town of Los Cristianos to the blue Atlantic Ocean beyond. The resort has a lovely relaxed atmosphere with a delightful open air piazza bar, lush avenues between the apartments and lots of shady spots where you can relax and soak up the laid back lifestyle. ... more   less 
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Also Known As:
Beverly Hills Club Hotel Arona
Beverly Hills Hotel
Beverly Hills Resort
The Suites At Beverly Hills Tenerife, Canary Islands

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