I stayed at the Beverley Hills Heights with my family (inc grandparents and children). Our appartment was a 2 bed apartment which overlooked the bar (which could be really noisy especially when the maids arrive for work and hose everything down at 8.00 am). The accomodation was basic - no dishwasher and no washing machines, no coffee makers, one hair dryer. But it was clean. The pools are very deep, and you are able to use the pools in other blocks ie Mirage (big pool but squashed around it like sardines) or the club pool which is tiny but has a shallow end.

The kids liked the kids club and entertainment. In the evening there is a kids disco which links up with happy hour in the bar upstairs and then it is followed by a guy called Kevin doing caberet - a bit working mans club type. Very English! The children had an area called the Croco Swamp to play in - which could get a bit rough but they enjoyed it.

The whole resort is on a huge hill - mega steps everywhere - can be really hard work and my parents found this a pain! You need to get a bus to the beach which takes about 10 mins and is again very difficult when you are tired and hot with irritable children. The beach was ok, sandy, fairly clean, although the surrounding area at the beach is filthy. Every day they were broken bottles which were never cleaned up. We found broken glass on the beach.

The sunbed problem at the pool was terrible -no way near enough beds. Staff were nice and helpful. Probably would not return - too many little things that made it not perfect really.......

Stayed at the resort over Easter Weekend 2005 in room J604 which was on the second floor facing the coast and overlooking the Beverly Hills Club. The resort is certainly clean and of a very good standard throughout. The amenities are also good, although the pool isn't heated and for young children is a bit too cold even at midday. The only problem that we encountered really was that the air conditioning didn't work. It did blow air through the vents but unfortunatly not cold enough to call air conditioned. The reception said it was only switched on at certain times of the day. But we never actually felt it working. Although this is compensated by the large balcony in which too cool down. We certainly would recommend this resort to all. Just beware of the timeshare people. A firm no always works. The resort is located at the top of a hill which is a pleasant walk into town but is a struggle to walk back up particularly after a meal and plenty of drink. Taxis are easily found and for a couple of euros are well worth it. The Bella Roma restaurant located right outside the main entrance is good for a take away pizza, but on our visit for a meal found the staff slow and the meal mediocre.The restaurants we would recommend would have to be 'Tuscany's Steak and Pizzeria','Linares' and the 'Miramar' restaurants in Los Cristianos which are excellent for steak, fish and of course pizza.

This was a first class holiday in first class accomodation apart from the air conditioning which was fitted but not working, and no matter how much you twiddle the dial it wont come on. The accomodation was clean spacious and quiet. The food in all the bars was excellent and catered for all our needs eg teenagers,vegetarians and children under six! The swimming pool was supervised by a life guard until six o'clock who also provided entertainment for the kids and good looks for all us poor mums! The free bus trips down to the beach were appreciated and were on time and SAFE.This was one of the best holidays we have been on in Tenerife and we have done a fair number.You have got to try ALL the surrounding hotels for a change of scene and they are all related to one another, there is a different atmosphere at each.The kids club, sports centre, ball pool and the CrazyHorse saloon are also all worth a visit .We are now trying desperately to get accomodation there again for next year