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Sol Princesa Dacil: Traveler Reviews


Sol Princesa Dacil
Avenida Juan Carlos I, 25 | Playa De Los Cristianos, Arona 38640, Spain
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Traveler Reviews

66% Recommend
3.5 of 5 stars 153 reviews
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Small rooms, terrible food, far too hot!

Sol Princesa Dacil

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2 of 5 stars
worldsworstchef 1 contribution
York
Jul 9, 2009 | Trip type: Couples
1/1 found this review helpful

After checking in, we were shown to the lifts, which for the 1st to 7th floors required going through a few dingy hallways which do nothing to create a good impression, nor did the creaky lifts which were barely big enough to fit 2 people with small suitcases.

Our room (twin) was very small compared to most others in that kind of environment and whilst there were a lot more cupboards and places to store your things, this of course meant much less floor space and you were constantly banging into the cupboards and drawers trying to get past them.

The food in the restaurant was often cold, sometimes undercooked, and the menu had little variety. There were 4 themes they rotated between, Asian, European, Mexican and Spanish. Unfortunately, there were 4 nights in a row where we had been given European, and the menu looked even more "samey" then, as we were only there for 8 nights, it didn't get too bad, but I would hate to be there for 14!

Admittedly, it was my fault for not checking, but the rooms were not air-conditioned, which lead to a lot of broken sleep as the rooms were just far too hot, and being on the first floor (luckily, since we didn't want to go near the lifts again) meant that we didn't dare leave the windows open as there were often cockroaches and ants on the balcony that we didn't want to get into the room. There were standing fans rentable from reception for the low, low price of 30 euros a week, or, of course, you could go down the street to a local electronics shop and BUY one for 12 euros.

Speaking of things that cost extra, we were also told it was 1 euro per night for an extra pillow, when the ones they provided were so pancake thin (and only one per person), this was unacceptable.

Additionally, only 1 power plug in the room, and that was normally used to power the TV, so if you wanted to charge your phone/laptop/camera/ipod, you had no TV, and of course, if you have more than one, they need to take turns. Not a massive problem, but inconvenient.

They did organise games for the adults such as waterpolo, which were advertised on the hotels activity board, sadly, not one of them took place at the advertised time, so it was pot luck if you were available at the time.

Additionally, we may have been looking in the wring places, but I could not see anything particular to do or visit in the local area (though a free bus to Siam Park is right outside, which was handy) and it was a little way from the nicer beaches. Not a bad location in any sense, and it was certainly quiet, also good for the market (every Sunday) but the rest of the week it wasn't great either.

Good points included helpful and friendly staff (the hotel's pricing plans on fans and pillows etc were not their fault, and they were very helpful), the rooms were clean, the pool was nice, if a little small, if you were on at a buzy time of year, I could see it being cramped, and the shower rooms we booked for use on the last day were very nice.

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 1 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay July 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since July 09, 2009
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $91 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
sooooo relaxing

Sol Princesa Dacil

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4 of 5 stars
louby1234 1 contribution
Birmingham
Jul 6, 2009
1/1 found this review helpful

Well, i have just got back from an amazing stay at the Sol Princesa Dacil in Tenerife where i stayed for a week with my mom. I have read some of the reviews on here and although i would agree with a few points it really isn't as bad as it sounds. Ok so the inside Bar was closed but the friendly, approachable staff put on some kind of show every evening we were there. There was always something for the children to do in the day as well as at night time and also things going on for the adults. The entertainment staff keep the place going.The Cinema Mix show on the Wednesday evening was, by far, one of the best shows i've ever seen, the kind you would pay good money to go and see in its own right, and there it was downstairs from our hotel room, for FREE!!!, there was also a Snake and Eagle show on different nights, again, for free!!!
It isn't the kind of place for teenagers and its not a loud, partying, boozy hotel. There are local bars for that, and surely its nicer to go back to your room at night time without the shouting of a drunkard outside waking you up/keeping you awake?!.
The food wasn't amazing, but again, it wasn't bad either. We enjoyed every meal and found there to be enough variety, we liked that there wasn't vast changes as we knew we had a "safe" option if nothing on the menu appealed. The only bad point was there was no beverage served with evening meals, you got one for breakfast but had to buy from the bar, unless you were all inclusive.
All in all it was a very enjoyable holiday, i would DEFINATELEY go again, and back to this hotel...... im 25 and my mom is 55 and we both enjoyed it just as much as each other, so really depends what you're going on holiday for as to wether you will agree or not.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Leisure
  • Traveled with Other
  • Member since July 06, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $91 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
dissapointed that disco & other bars closed having picked this hotel for those reason

Sol Princesa Dacil

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3 of 5 stars
pollydom 3 contributions
ireland
Jun 23, 2009 | Trip type: Family

Stayed here from June 13-20. We booked this hotel after it was recommended to me by family as a great place for my 2 teenage daughters. We were told there was a disco in the complex every night which is the main reason we chose this hotel, this is also advertised in the web site. On arrival we had to wait 3 hrs for our room to be ready ( not acceptable). We then find out that the staff have been cut down and that the disco and other bar were closed for the length of our stay. As you can imagine our 2 girls have faces on them like a wet week as they had looked forward to this since we booked our holiday in March. We were all inclusive, the food was not as good as we had been told, not a great variety, and very repetative. More or less the same for lunch as dinner and did'nt change much from day to day. The deserts were very limited same thing every night, and breakfast on the Wednesday morning the sausages were sour and everyone was talking about the taste of them and having to spit them out on their plate. Thank god for salads ( which i love) they kept me going but rest of family really not into them. My daughters ate mostly bread rolls and boiled eggs with a few chips. My husband was hughly dissapointed with the food as we have gone all inclusive a few times now and this did not make the mark. I know theres a recession all over the world but when you pay for a hotel with all the bells & whistles its not fair to cut back on those that have paid hard earned money for what was meant to be on offer. Our daughters were bored all week as they were a little old for the shows and not old enough to allow out on their own. On a good note the staff that were on duty were very pleasent and helpfull especially Luis at the bar ( gentleman) and Ruben which was the only thing my girls agreed was inviting about the place (big crush on him). The rooms were very spacious and spotless but i think they need to have all the amenities on offer that is in the brocher and not cut things in half for their clients. They could have even limited the disco to even 2 nights a week would have been something for our girls to look forward to. Once again restaurant wise they need to vairy the food more and stop having roughly the same on offer every night, people like vriety and get bored and fed up when this doesnt happen. Asia night was probley the best night cause it was so different to every night. Sorry Sol Hotel for my review but we feel hard done by cutting back on what we paid for , it was'nt available and speaking to guests that have been going for years they said the standard of food was down a lot and even the elderly gave out about the inside bar been closed and that would'nt be returning after going there for last 12 yrs. The complex itself is lovely and the pool area very good i'd go back again maybe not all inclusive but my family dont agree with me .

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Leisure
  • Traveled with Family with Teenagers
  • Member since May 22, 2008
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $91 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
It's awful place

Sol Princesa Dacil

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1 of 5 stars
hammy11Merseyside 1 contribution
Merseyside
Jun 14, 2009 | Trip type: Family

Upon arriving just after lunch we queued for what seemed ages as there was only 1 reception checking people in and 2 coaches had arrived!! We were sent up in the service lifts as we were on the 7th floor and they are doing works to the lifts, I understand this has been going on a while though, lifts were awful, shakey, not reliable, broke down a few times whilst we were there, not enough room to sing a cat in.The room was great, nice and clean, big with great views over the sea and pool. We paid the extra to go all inclusive with having taking our child what a mistake that was - we paid for the ice-cream, slush puppies, crisps oh and the kids club which we were told was free for all inclusive was wrong aswell, is was 5 euros to go on the climbing wall, 5 euros for the trampoline, 10 euros to go camping ffrom 2pm - 4.30 and they didnt even stay in the tent!! 5 euros to do mini chef and it goes on. The food was absolutely awful, not cooked properly, food still raw, cold we ended up eating out as it was that bad, we ended up calling in the rep to sort it out and downgraded to half board and got some money back whilst we were there, yes it really was that bad. I would rather of gone self catering - well mind you thats what we ended up doing. The staff are very rude, abnoxious and need a few lessons in customer service, a couple of the entertainment staff were great with the kids but that's as far as it goes. Entertainment - what entertainment!!! some awful man on a organ who sang the same songs night after night, nothing to keep people entertained at all. You could only eat at the pool bar all inclusive from 3pm - 5pm if your lucky. One day we asked for some food at 4.15 only to be told no as they were cleaning, how do yu then tell your child you cant eat, so off we go again to eat out. Depending who was serving would depend on the response of things - some said you could have things as part of the all inclusive, others saying no they dont seem to know what their doing. The location of the hotel was great, this was our first visit to Tenerife and we will certainly go back and back to Los Cristianos but as for the Hotel absolutely no-way.

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Leisure
  • Traveled with Family with Young Children
  • Age group 35_49
  • Member since June 14, 2009
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $91 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Worst Hotel we have ever stayed in

Sol Princesa Dacil

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1 of 5 stars
Louise_M3 3 contributions
Ireland
Jun 5, 2009 | Trip type: Family

This is by far the worst hotel we have ever stayed in. It was disgusting.

The "food" was utter slop. Our meals were included abut all we ate was toast and fruit, we ate out the rest of the time for our own safety.
The dishes and cutley were vile, dirty, dead bugs in them, sticky, disgusting!
The "restaurant" was like a school canteen where they expected you to clean up your table after yourself!
We were 2 adults & 2 children and the rooms were TINY.
They were dirty, the bathroom was thick with dirt. The bed linens were stained and hairy. They didn't bother to make up the bed for our son and left the linens on the bed, his pillows were covered in yellow and brown stains. I nearly got sick looking at them.

There was no kettle in the room. As we had a baby with us, we needed one so we asked reception if we could get one and they wanted to charge us a fortune! So we bought one for €12 in a nearby shop.

The playground was like a deathtrap. The lifts were barely big enough to fit a pram in, scary experience.

The evening etertainment was a joke, but probably old people would love it.

Pluses: The location was great

Minuses: Everything else

AVOID IT would be my advice!

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 5 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
  • Date of stay May 2007
  • Visit was for Leisure
  • Traveled with Family with Young Children
  • Age group 25-34
  • Member since February 04, 2008
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $91 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Sol Princesa Dacil Address

Avenida Juan Carlos I, 25 | Playa De Los Cristianos, Arona 38640, Spain