stayed 24th november onwards for a week.
we have been to the island 2 years ago,love the vibes and weather so have returned, to try this hotel.
got the transfer bus from the airport to the hotel-always a good move.
got a taxi to Playa de ingles (about 4euro) to get a hire car from our usual hirer,approx 25 euro a day,needed this due to the location and independence it gives us to explore the island.noted alot of people were legging it to Playa etc approx 40 mins im told,leg works not for me when i'm on my jollies.
Found the hotel pool area spotless and aesthetically beautifull,plenty of sunbeds.only ever saw half the beds being used. Only real downside was the pool's freezing -only for the brave this one,we went to sea and this was warmer!!
staff at pool side food place excellent and cheery.food basic but fair for snacks.
Reception staff good too,have read on here the odd gripe from others but found these to be unfounded? maybe its other peoples approach to them?
Our room 102b was by the pool we had requested a pool side room,it was good for access but if you want a quiet time its not for you as the pool bar music is audible inside.i hope you like cats there were about four and the black and white tom does spray you if he's shoood away.if you leave the door open you might have a cat napping on your sofa!! To be fair their not in your face as other reviews have hinted.
cleaners were great-cannot fault them-excellent service.solar powered hot water never ran out.
site shop good.
on your final day if your out the room at 12.00 you can have free use of a changing room with showers for half an hour or try and continue renting your room for around 40 euro's for the rest of the day! ) just book this at reception on the day,we found this really usefull.
in summary we will go back as its serviceable for all our needs-Very recommeded.