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“winter break” 4 of 5 stars
Review of Cay Beach Princess Bungalows

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Cay Beach Princess Bungalows
3.5 of 5 Hotel   |   Avda Touroperador Thomson 4, 35100 Maspalomas, Gran Canaria, Spain   |  
Hotel amenities
Ranked #13 of 65 Hotels in Maspalomas
Nottingham, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
“winter break”
4 of 5 stars Reviewed December 18, 2012

stayed 24th november onwards for a week.
we have been to the island 2 years ago,love the vibes and weather so have returned, to try this hotel.
got the transfer bus from the airport to the hotel-always a good move.
got a taxi to Playa de ingles (about 4euro) to get a hire car from our usual hirer,approx 25 euro a day,needed this due to the location and independence it gives us to explore the island.noted alot of people were legging it to Playa etc approx 40 mins im told,leg works not for me when i'm on my jollies.
Found the hotel pool area spotless and aesthetically beautifull,plenty of sunbeds.only ever saw half the beds being used. Only real downside was the pool's freezing -only for the brave this one,we went to sea and this was warmer!!
staff at pool side food place excellent and cheery.food basic but fair for snacks.
Reception staff good too,have read on here the odd gripe from others but found these to be unfounded? maybe its other peoples approach to them?
Our room 102b was by the pool we had requested a pool side room,it was good for access but if you want a quiet time its not for you as the pool bar music is audible inside.i hope you like cats there were about four and the black and white tom does spray you if he's shoood away.if you leave the door open you might have a cat napping on your sofa!! To be fair their not in your face as other reviews have hinted.
cleaners were great-cannot fault them-excellent service.solar powered hot water never ran out.
site shop good.
on your final day if your out the room at 12.00 you can have free use of a changing room with showers for half an hour or try and continue renting your room for around 40 euro's for the rest of the day! ) just book this at reception on the day,we found this really usefull.
in summary we will go back as its serviceable for all our needs-Very recommeded.

Room Tip: If you peace and quiet ask to be far away from pool,as bar music might bug you.
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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401 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Polish first
  • Spanish first
  • Any
English first
Glasgow, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 13, 2012

Recently returned from Gran Canaria and the Cay Beach. Had a lovely week in 22/23 degrees of sunshine. Cay Beach Princess Bungalows were excellent on the whole. Staff were friendly and helpful. As was Kirsty, the Thomson rep. The apartment had everything you are likely to need. TV/Internet/safe cost extra. We self catered but ate at the Pool Bar on a few occasions - the food was ok and did a job. We ate at the restaurant once and didn't make the same mistake again! The food in there was on hot plates and, whilst plentiful, wasn't worth the 13 euros we paid for it. There are good restaurants in Meloneras that are a 4 euro taxi ride away (Grand Italia on the front being particularly good). The on site shop sells everything you are likely to need. Sun loungers were plentiful and the pool area is good (but the water was cool). Lots of cats on the complex who get fed by the residents! Entertainers tried their best, with the Flamenco dancers being the best on Sunday night, plus there was Bingo every night except Monday. We would definitely stay again. Our apartment (123) was on the outside of the complex and we thought it might be noisy due to the main road. However, we didn't notice it really. The poolside apartments did look a bit noisy from the music playing at the Pool Bar.

We did two trips through Thomson while we were there. The Las Palmas trip was good but focused on shopping too much (although there was a C&A) for our liking. The Puerta de Mogan trip was excellent. Craig, the tour guide (who didn't work for Thomson) was very knowledgable. He talked for the whole time on the coach and we were very glad of some peace and quiet when we finally left the coach! The trips were expensive and having done them, we thought we could do a better trip by public transport on our own.

Room Tip: Ask for a room in the middle of the complex. Quieter.
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scotland
Senior Contributor
35 reviews 35 reviews
22 hotel reviews
Reviews in 24 cities Reviews in 24 cities
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed December 10, 2012

Stayed in Cay Beach first week in Dec was ok but probably wouldn't go back to these again. We had pool side bungalow but were very noisy could hear everything the neighbours were doing, even stirring a cup!!! Were very clean but some of the staff were not very friendly at all. The pool bar staff were fantastic. Very friendly and helpful. Food here was really good and cheap. If you like Cher you will love it here..........The CD was played all day everyday in the end was ARGHHHHHH.... they did actually change it for one CD haha then low and behold back to blah blah blah ....... pool area was great, plenty of sunbeds best place for winter sun is infront of the restaurant get the sun there all day.. if you want a cheap deal pretty good offering here

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxford, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 9, 2012

Got a great deal from at Cay Beach bungalows. Have stayed there three times. Bungalows are comfortable, some have been refitted recently. New UPVC windows and doors so security is not an issue. End of year stays are good as the complex is half empty. If you want a peaceful and quiet week away this is the place for you - large pool although water is cold set in well planted tropical planted gardens - plenty of sunbeds - free of charge.

Room Tip: If you want a quiet bungalow ask for one that is on the outer circle of the complex away from the ba...
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
barnsley
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
Reviews in 19 cities Reviews in 19 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed December 7, 2012

Been to G.C. island many times, stayed in many resort complexes (including next door to this one) but Cay Princess one of best! the pool is fantastic, the staff brilliant & Kirsty, our rep very helpful. Although not close to beach etc it runs a courtesy bus, & a 3 euro taxi ride will get you to any major attraction within Maspalomas/Playa Del Engles. Cay Princess is a lovely quiet palm tree filled set of bungalows giving rest peace & tranquility whilst being central to all there is to see & go to around. The food is excellent well presented & fairly priced. We went early dec & the temp was 23-25% all wk! Luuvellyyy pre christmas break! I will stay there again given the chance.

Room Tip: all bungalows good but 3 seperated from main bungalows, (below reception, think overflow for when bu...
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  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maspalomas, Spain
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 27, 2012

We are staying at this resort for the first time. Once we found it in our rental car we loved it!
The pool is amazing.....but COLD initially. Going to explore the jacuzzi tomorrow...
Cerveza is served in an ice cold glass which is just as well coz its soooo hot here at the moment! Oh and "Happy Hour" happens frequently with 2 for 1 on drinks!!
Our bungalow is great. Basic but all you need for 2 people who are here for some sun in November.
Staff have been so helpful and when our toilet had a drip they got here to fix it quicker than Gordon got back from reporting the problem..now that's what I call service!!
Thomson rep Kirsty very helpful and available lots.
Bar staff very nice, in fact all the staff nice.
Food in the bar has been good and having a wee supermarket on site is invaluable.
Still got a few days to go so may update later.....

Room Tip: Our room is 205A and overlooks the pool it is a great room on the end of the building so private. A...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ELY CAMBS
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 24, 2012

Cay Beach was a very clean and tidy place with a great pool area ( water was very cold but it was late Nov ) There is tennis courts, crazy golf and other things to do.The sea frount at Melenoras is only a few minutes away by taxi no more than 4 euro's, and has lots of nice bars and food places. The staff in bars are very friendly.There are very nice places to visit all near by.Morgan is a lovely little town and well worth a visit. It only takes 45 mins from Maspolomas to Las Palmas one end of island to the other.We loved it here and will go back next year.

Room Tip: We stayed in room 205A which was by the pool 10 feet away facing the pool which was nice as could si...
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cay Beach Princess Bungalows

Address: Avda Touroperador Thomson 4, 35100 Maspalomas, Gran Canaria, Spain
Location: Spain > Canary Islands > Gran Canaria > Maspalomas
Amenities:
Kitchenette Restaurant Swimming Pool
Hotel Style:
#14 Family Hotel in Maspalomas
#16 Romantic Hotel in Maspalomas
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Cay Beach Princess Bungalows 3.5*
Reservation Options:
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Also Known As:
Cay Beach Princess Bungalows Hotel Maspalomas
Cay Beach Princess Hotel
Cay Beach Princess Maspalomas
Cay Beach Princess Bungalows Maspalomas, Gran Canaria

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