I loved this hotel,spent 2 days with my jaw dropped looking around,is so beautifully designed.So many nice areas to sit.Try Ovo restaurant,the taster menu only 28 euros was amazing. Shame public areas,bars etc too quiet at night.Don't miss the spa,floatation room was really cool.
Breakfast was great selection.loved the cava and caviar.Staff wouldn't let us carry anything,so attentive.Ate by the pool for lunch and though nice service was a little slow.
Whole place extremely clean.Rooms nice and cosy feeling though not as plush as rest of the hotel.Walk in wardrobe is a nice touch.Tea/coffee facilities would be good,and cd/dvd player.
Some nice bars in boulevard Oasis nearby. Went with a friend but felt more suited to couples wanting romantic break or families.
Would probably go back with my hubby if i got a good price.

I spent a week at the hotel travelling with my husband, my brother in law and his wife. The hotel is fabulous, the staff and i mean all the staff , from the gardeners to the chambermaids, from the restaurant staff to the staff on reception, all were extremely pleasant and very helpful. The rooms were huge and beautifully furnished we even had a walk in dressing room. The food was excellent a vast choice both at breakfast and in the evenings, the restaurant staff were extremely courteous and very helpful nothing was ever too much trouble. The grounds are beautiful with many pools and loads of sun loungers never a problem getting these. There was live entertainment every night and several lovely bar areas. We had a fantastic time and i would recommend this hotel to anyone, Along the promenade it is maybe a 10 minute stroll to a shopping area and some nice restaurants and a little further along is maspalomas beach . For all you couples thinking of going i would recommend the midnight thalasso spa experience, its magical ! To sum up we were so impressed with this hotel we are planning to return in January for our 25th wedding anniversay .

as i booked an holiday at the gran canaria i found an offer with a travel agency ad on paper it looked good this is not a 5 stars
the lobby is impressive and so is the spa but it seems all as a big show and as i dont live in the lobby of the hotel i like my room to be quiet, well insonoried i hate having people moving furniture when i am sleeping, and i like a good bed, which wasnt thre case, also an old tv
i also like, in a 5 stars to have a coffeee machine, a body lotion,an air conditionner cream,some fruits
not having to queue up at the restaurant ( half board ) told to come bacl for another service one later later, which means that you have ne hour to eat, the restaurant staff is already tired and understaffd thr tables are very ear,no privacy, food so so
went or a massage in the huge and really lovely spa,but...had to wait 40 minutes and the massage wasnt very good
the " center " of melanoras" isnt much,but you have to walk for 20minute,
this is a very unpersonnal hotel, more like a factory
its ok fo all inclusive people but for a nice cosy charming stay i woldnt recommend

We stayed in this hotel in Easter time with young children (7 months and 4 yrs). The room was very spacious for 4 people with a lot of luggage, strollers, baby cot etc. The hotel restaurants were good, not stunning but good. Staff was friendly and professional. Room service variety wasn't really at 5* level, but the service was good. This is not overly high class luxury hotel, but very good family hotel. The other Lopesan hotel, Costa Meloneras is more "elegant" but in Villa del Conde you can spend a relaxing, easygoing, true holiday with small kids. The atmosphere is more relaxed. I would highly recommend this hotel to family travellers.