This hotel was everything i could ever want in a holiday accomodation and more. The staff were so friendly and helpfull, and the facilities were impecable. If i was ever to return to gran canaria i would stay here and i would recommend this hotel to anyone going.

I would of been happy to pay a lot more for this hotel, the price you pay for what you get is incredible. On arrival we where greater by reception who are polite and smiley, they sorted our room out straight away and took our cases up for us! The room was immaculate, the decor suited the building feeling up to date but with personality and a holiday feeling. Our room for three people was huge, marble bathroom with jet showers, jacuzzi, wicker sun loungers on balcony breakfast table, tv, huge double bed, pull out sofa and lots of storage space. Every morning the cleaners washed up all our pots and gave us fresh towels. All staff extremely polite, always said ola with a genuine warm smile. The highlight of the hotel for me was the pool, it's just beautiful! There's two seperate pools and they feel so tropical and non business like. The pool has a slide, jacuzzi and plenty of sunloungers to soak up the hot rays! The hotel is near shops and restaurants and a free bus picks you up to take you to the beach, there is even a free bus that takes you to pueto rico for the Sagittarius cruise boat (HIGHLY RECOMMENED) the hotel is away from noise and nightlife but not too far so it feels like a mission to get to. The view is incredible, and there is a shop on sight for food and sun cream ect. The restaurant serves amazing food which I was surprised at, nicer than most restaurants! There is always taxis outside if you ever need to get somewhere and cost peanuts to get around!
As an added bonus the hotel doesn't feel too much of anything, there's a goods tire of families, couples, friends and others there, and its not chaotic, kids have a seperate pool area to enjoy. The hotel comes with a gym, tennis court and you can join in pretty much all things for free (even if your not all inclusive) the best part which is usually so stressful was check out. The staff let us check our luggage into another room and gave us a new hotel room to get changed showered and ready in, with fresh towels and cups of tea!
I really couldn't recommend this hotel more, it's one of the best places I've ever stayed and if you are about to go there be prepared to be surprised!
Excellent!

Clean and cosy rooms with big balconies. Excellent spaces with amazing pools, jacuzzi and palm trees. The pool bar is very nice. Nice staff and cleaning service. Very quiet sleeping. Nice to rest and enjoy the sun by the pool.

I've just spent a week here and had a brilliant time. This was my fourth visit and I've found the standards are still as high as they were four years ago! The pool area was always clean and so was the room. The location was ideal for me as we had a car, however if you didn't you may struggle a bit more as is a little way out. However there is a taxi rank just next to the hotel which is relatively cheap. The shop on site has very friendly staff, however we found the spar round the corner to be far cheaper and cheaper than places in town. The restaurants in maspalomas are definitely more expensive however they are more upmarket with many extremely posh hotels behind them. Playa del ingles promenade had a great holiday atmosphere, the restaurant gorro blanco is definitely worth a visit with fantastic food, staff, prices and atmosphere. A taxi here is slightly more expensive but still is very cheap in comparison to at home, being four or five euro to get to playa del ingles. We went to holiday world one night and that was a laugh and good if you have young children. The market is on on Wednesdays and Saturdays and is well worth a visit for a bargain! I have really enjoyed my stays here and am looking forward to coming back next year!