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“disapionting” 3 of 5 stars
Review of Suite Hotel Jardin Dorado

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Suite Hotel Jardin Dorado
4.0 of 5 Hotel   |   Avda Touroperador Tjaereborg, 6 | Urbanización Campo de Golf de Maspalomas, 35100 Maspalomas, Gran Canaria, Spain   |  
Hotel amenities
Ranked #30 of 65 hotels in Maspalomas
Birmingham, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“disapionting”
3 of 5 stars Reviewed January 10, 2013

the rooms were clean and kept so,clean towels daily,,,,,,the food was plenty as long as you didnt leave it to late(when its gone its gone) unfortunately it wasnt very warm as only light bulbs to heated ,,,the staff appeared to be dragging themselves through the day,smiling rarely and at times quite rude,,,,,,little or nothing for the kids to amuse themselves other than swimming in a unheated pool ,,,,,,great for the old or the childless unfortunately we were neither.

  • Stayed January 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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475 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (128)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Yatton, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 7, 2013

We wanted a nice relaxing time away rooms were very clean and clean towels every day.The staff were very friendly and on news eve they whent all out with the food and drink for the gala dinner.the only down side was the pool was so cold so i never swam all week We like a cup of tea when we get up in the morrning so know kettle so i asked for one and had one in 15m
great place to stay

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port Talbot
Senior Contributor
34 reviews 34 reviews
27 hotel reviews
Reviews in 18 cities Reviews in 18 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed January 2, 2013

Stayed here from December 21st to 28th. Having read the reviews we were not bothered by the lack of entertainment as we just wanted a quiet break. Rooms were spotlessly clean and towels changed every day.
The pool is not heated so was too cold to use. The resort was not full (about 50%, I'd estimate) so getting sunbeds / mattress was not an issue. I can't really add anything to what's been said. The food was repetitive, so we went out twice during the week. It's not Jail !
They charge for internet in the rooms, but it's free in reception. They charge €10 for pool towels, but you get this back at the end of the stay, and there's a small charge for the safe.
The staff work very hard, but I believe there's a policy of slowing down the service to limit the amount of alcohol you get (For example, if a paying guest pays in cash, they have to go to reception to get change - they will not serve people waiting and then get the change)
There is a really small supermarket in the Las Vegas golf resort opposite. Just buzz at the gate to get in.
I would probably stay here again but would not recommend it if you would get bored with no entertainment.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 25, 2012

40 mins walk to anything. No onsite entertainment. No kitchenette of any time - this was a blow & a big surprise to us. TV had many German stations but only Sky News & BBC World News in English - even for these picture qulaity was dire & sound absent on most occasions. Free shuttle bus stopped at 5.45 so were trapped on site unless you took a taxi.
Quality of food got worse as holiday went on - mostly pasta at the end and cold at that. Very few clients, even fewer staff.

  • Stayed December 2012, traveled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxford, United Kingdom
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 22, 2012

We were here at the end of November
Obviously helps that the weather was fantastic
However the hotel matched the weather . Our room was spotless and cleaned daily.
the rooms themselves are like self contained apartments and having your own living area and kitchen area is great . The table and chairs outside give you a feeling of having your own Villa .
The pool area is beautiful as is the whole comlex
We found the food really good , lots of variety and always something to enjoy.
the staff were all very friendly and courteous
the one negative was the bar area and the endless wait to get a drink .
the walk to the lighthouse is really pretty, flat and easy ( a good two miles though )
Taxi's are very reasonable never more than 5 euros pretty much everywhere and the bus service is also vey efficient and free.
Walking the dunes is an experience as is walking the beach from Los Angles to Maspalamas ( a good five plus miles ) Don't do this if you are easily offended.
We would deffinately go back to the Jardin Dorado it's a credit to it's management and staff
Thank you

Room Tip: rooms all seems equal and really nice, I'm nopt sure an upgrade would make any difference .
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crawley, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 13, 2012

went early December very quiet just as we required staff very friendly, food dam good if a little cool at times excellent wine and beer.It is a little out of way but taxis are plentiful and cheap (and the calmest I`ve ever ridden with) TV channels very limited but who cares your not in England,over all very pleasant and wood return.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chester
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed December 5, 2012

The hotel is clean and rooms cleaned daily. The staff are pleasent but the place is well out of the way for shops and entertainment. Their is a limited bus transfere service but at night a taxi is required. The hotel has no entertainment and the so called bar offers very little varieties of largers/beers. It takes a while waiting for a member of staff to come out of the resturant to serve you a drink. The food mainly caters for the German clientele and after a week of the same menu I needed to go and eat out. The hotel offers little to ever want to return, for an enjoyable experience their are better and cheaper places to stay.

  • Stayed November 2012, traveled solo
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Suite Hotel Jardin Dorado

Address: Avda Touroperador Tjaereborg, 6 | Urbanización Campo de Golf de Maspalomas, 35100 Maspalomas, Gran Canaria, Spain
Location: Spain > Canary Islands > Gran Canaria > Maspalomas
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#8 Spa Hotel in Maspalomas
#13 Luxury Hotel in Maspalomas
Price Range (Based on Average Rates): $
Hotel Class:4 star — Suite Hotel Jardin Dorado 4*
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Also Known As:
Hotel Jardin Dorado
Jardin Dorado Hotel
Bungalows Jardin Dorado
Suite Hotel Jardin Dorado Maspalomas, Gran Canaria

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