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Suite Hotel Jardin Dorado: Traveler Reviews

4.0 of 5
Avda Touroperador Tjaereborg, 6 | Urbanización Campo de Golf de Maspalomas, 35100 Maspalomas, Gran Canaria, Spain
Hotel amenities
Suite Hotel Jardin Dorado
Ranked #28 of 69 hotels in Maspalomas
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331 reviews from our community

Traveler rating
    50
    126
    87
    37
    31
See reviews for
Families
91
 
Couples
120
 
Solo
4
 
Business
3
 
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Birmingham, United Kingdom
1 review
1 helpful vote 1 helpful vote
“disapionting”
3 of 5 stars Reviewed January 10, 2013

the rooms were clean and kept so,clean towels daily,,,,,,the food was plenty as long as you didnt leave it to late(when its gone its gone) unfortunately it wasnt very warm as only light bulbs to heated ,,,the staff appeared to be dragging themselves through the day,smiling rarely and at times quite rude,,,,,,little or nothing for the kids to amuse themselves other than swimming in a unheated pool ,,,,,,great for the old or the childless unfortunately we were neither.

  • Stayed January 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
Ask craigthered about Suite Hotel Jardin Dorado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yatton, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Away for new year”
4 of 5 stars Reviewed January 7, 2013

We wanted a nice relaxing time away rooms were very clean and clean towels every day.The staff were very friendly and on news eve they whent all out with the food and drink for the gala dinner.the only down side was the pool was so cold so i never swam all week We like a cup of tea when we get up in the morrning so know kettle so i asked for one and had one in 15m
great place to stay

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask 581Kathy581 about Suite Hotel Jardin Dorado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port Talbot
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
“Just what we wanted”
3 of 5 stars Reviewed January 2, 2013

Stayed here from December 21st to 28th. Having read the reviews we were not bothered by the lack of entertainment as we just wanted a quiet break. Rooms were spotlessly clean and towels changed every day.
The pool is not heated so was too cold to use. The resort was not full (about 50%, I'd estimate) so getting sunbeds / mattress was not an issue. I can't really add anything to what's been said. The food was repetitive, so we went out twice during the week. It's not Jail !
They charge for internet in the rooms, but it's free in reception. They charge €10 for pool towels, but you get this back at the end of the stay, and there's a small charge for the safe.
The staff work very hard, but I believe there's a policy of slowing down the service to limit the amount of alcohol you get (For example, if a paying guest pays in cash, they have to go to reception to get change - they will not serve people waiting and then get the change)
There is a really small supermarket in the Las Vegas golf resort opposite. Just buzz at the gate to get in.
I would probably stay here again but would not recommend it if you would get bored with no entertainment.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
Ask Billysouthwales about Suite Hotel Jardin Dorado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Not for us”
2 of 5 stars Reviewed December 25, 2012

40 mins walk to anything. No onsite entertainment. No kitchenette of any time - this was a blow & a big surprise to us. TV had many German stations but only Sky News & BBC World News in English - even for these picture qulaity was dire & sound absent on most occasions. Free shuttle bus stopped at 5.45 so were trapped on site unless you took a taxi.
Quality of food got worse as holiday went on - mostly pasta at the end and cold at that. Very few clients, even fewer staff.

  • Stayed December 2012, traveled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
Ask Jenny S about Suite Hotel Jardin Dorado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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“Relaxing , clean and very friendly”
5 of 5 stars Reviewed December 22, 2012

We were here at the end of November
Obviously helps that the weather was fantastic
However the hotel matched the weather . Our room was spotless and cleaned daily.
the rooms themselves are like self contained apartments and having your own living area and kitchen area is great . The table and chairs outside give you a feeling of having your own Villa .
The pool area is beautiful as is the whole comlex
We found the food really good , lots of variety and always something to enjoy.
the staff were all very friendly and courteous
the one negative was the bar area and the endless wait to get a drink .
the walk to the lighthouse is really pretty, flat and easy ( a good two miles though )
Taxi's are very reasonable never more than 5 euros pretty much everywhere and the bus service is also vey efficient and free.
Walking the dunes is an experience as is walking the beach from Los Angles to Maspalamas ( a good five plus miles ) Don't do this if you are easily offended.
We would deffinately go back to the Jardin Dorado it's a credit to it's management and staff
Thank you

Room Tip: rooms all seems equal and really nice, I'm nopt sure an upgrade would make any difference .
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask Kinghamboy about Suite Hotel Jardin Dorado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Suite Hotel Jardin Dorado

Also Known As:
Hotel Jardin Dorado
Jardin Dorado Hotel
Bungalows Jardin Dorado
Suite Hotel Jardin Dorado Maspalomas, Gran Canaria
Address: Avda Touroperador Tjaereborg, 6 | Urbanización Campo de Golf de Maspalomas, 35100 Maspalomas, Gran Canaria, Spain
Region: Spain > Canary Islands > Gran Canaria > Maspalomas
Amenities:
Bar/Lounge Fitness Center Restaurant Swimming Pool Wheelchair access
Hotel Style:
#16 Luxury Hotels in Maspalomas
#21 Family Hotels in Maspalomas
Price Range: $
Hotel Class:4 star (4*)
Reservation Options:
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Suite Hotel Jardin Dorado
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