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“Author friendly hotel” 5 of 5 stars
Review of Lopesan Costa Meloneras Resort, Spa & Casino

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Lopesan Costa Meloneras Resort, Spa & Casino
4.0 of 5 Hotel   |   Mar Mediterraneo 1, Meloneras, 35100 Maspalomas, Gran Canaria, Spain   |  
Hotel amenities
Ranked #3 of 65 hotels in Maspalomas
Rushen
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Author friendly hotel”
5 of 5 stars Reviewed December 16, 2012

We decided to finish off some work on my husband's book while relaxing in Gran Canarian sunshine. The hotel was very helpful in printing off the proofs as they came in on my iPad. (Sending out the corrections on the internet was somewhat fraught due to sudden disconnections mid-stream, but the job was done in the end). Because the printing was so expensive, we were given a discount which was much appreciated.

The hotel is a lovely place for relaxation. I was a bit daunted on arrival by the decor in the grand reception hall. It is a copy of a cathedral and to my mind very sepulchral and gloomy with dark 'aged' paintwork. However the rooms are bright and beautiful, with excellent lighting for reading (not often found!) and we even had a dressing room en suite.

The breakfasts are superb with an enormous array of fruits, meats, cheese, breads, fish, plus cooked to order eggs, bacon waffles and pancakes etc. A large flask of excellent coffee is brought to the table immediately on arrival at your table, which is a real boon. And there is a fresh juice bar of many different fruits. For children (?!) there is a chocolate fountain with things to dip.

The restaurants are good but service can be a bit slow. Food again excellent. Most people however, are on the buffet dinner option and it gets very crowded. The food choice again is fantastic. Things don't seem to be laid out logically though, so there is a lot of converging traffic and risk of spills. The main trouble with the buffet system is that it is not a 5* experience. It is not restful or relaxing with all the serving staff rushing to whisk plates away like in an airport diner.

There are no high alternative quality restaurants in the vicinity but whether you turn left or right there are rows of open air places at which to dine (yet charging almost the same as the hotel).

The evening entertainment was of a surprisingly good standard and the 'Pavarotti' and ''Tenors' were very popular. The 'Lord of the Dance' troupe were proficient but I don't know if the non British audience quite understood it.

With these comments we highly commend this hotel resort.

Room Tip: It can be a long walk from block nearest the pools and the sea, to get to the main plaza where the m...
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LopesanHotelGroup, General Manager at Lopesan Costa Meloneras Resort, Spa & Casino, responded to this review, January 2, 2013
Dear guest:

thank you very much for your feedback. As per your Hotel description of the “cathedral building”, we think you are talking about our sister Hotel the Lopesan Villa del Conde.
We will forward your message to our colleagues and we are glad to hear that you were content with the service received and their facilities.

We would like to wish you a Happy New Year!
Best regards,
The Management
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (240)
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English first
Manchester, United Kingdom
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed December 16, 2012

This was our second visit. The hotel didn't let us down even if the weather did a little!! The food was very good with plenty of choice. The rooms are arranged around "squares" and so it feels smaller than it is. A visit to the spa is a MUST!

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LopesanHotelGroup, Manager at Lopesan Costa Meloneras Resort, Spa & Casino, responded to this review, January 2, 2013
Dear guest:

we would like to thank you for your comment regarding your stay in our resort. It is really a pleasure to hear that you have spent some wonderful days with us and that you liked our Corallium Wellness SPA.

We would be very happy to welcome you soon again
and we wish the best for the New Year for you and your family.
The Management
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Jersey
Senior Contributor
45 reviews 45 reviews
20 hotel reviews
Reviews in 20 cities Reviews in 20 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed December 16, 2012

The impressive and fantastic Lopesan Costa Meloneras Resort, Spa & Casino, is well situated in Maspalomas close to the lighthouse. A large selection of quality shops and restaurants are located in the immediate area, as is the local bus station (airport bus costs approximately 5 euros). This upmarket area is not to be confused with Playa des Ingles.

Check-in:
Efficient and polite.

Reception/Bar Area:
Impressive, large and spacious with plenty of seating. Free wi-fi is provided at Bar Central, whilst this gesture is very welcome, the wi-fi is rather problematic, often the service is painfully slow and in the evening everyone goes to there to use their devices, a connection can be quite difficult to obtain as it appears the system is unable to cope with so many guests (quicker if you go there off-peak).

Room:
The first room I was allocated was by the tennis courts and as other reviews mention, there are some trees that block out the light. It was not what I was looking for, so relocated to the 5th floor the flooring day. A much better outlook over the front of the hotel. The room was spacious, clean and pleasant with marble flooring.

I opted for a late-checkout priced at 40.00 euros. You need to check availability of this service the morning before you leave.

Chambermaid was helpful, polite and friendly.

However, one morning I was awoken by constant chatter, as cleaning staff were talking loudly across porticoes at each other. I could stand it no longer and went to breakfast, on the way a gentleman opened his door and asked them to be quite.

Paid wi-fi is available in the room at 1 euro an hour, I found it difficult to get a connection as the signal was too weak (Lopesan, this issue needs to be addressed). If you want to use the service, you need to visit reception to pay (this is the same at all Lopesan hotels). They should develop the system so that you can purchase access online and be able to charge this to your room, negating the need to go to reception.

Bathroom:
Spacious with separate bath and shower, again lots of use of marble. A pleasure to use though if I was been picky, I would say that a light was needed above the separate shower as this was a little dark, and given there was no screen to the shower in the bath, water splashed out on to the floor. Shower/shampoo gel is provided which was of good quality. I loved the wallpaper filled with shapes of lots of little objects, I was constantly finding something new!

Half-board:
Opted for the half-board option and found the food to be very good. Cava was available every morning with breakfast and smoked salmon on a Wednesday. The choice was vast, fresh and well presented. Fantastic selection of salads etc. which I personally preferred to the mains.
Staff were polite, friendly and helpful (they work hard for their money). Very little queuing to get in. I am sure that I left a little heavier than when I arrived!

Evening Entertainment:
On the whole quite good, though there was the occasional performance which perhaps was not at home at this hotel.

Pool Areas:
Stunning pools (the infinite pool is huge and features a beach area) and attractive laid-out gardens. Again, as other reviewers have mentioned (Lopesan pay attention!) the palm trees need to be brought under control, they have grown considerably and need to be heavily pruned as they block out too much sun. Of course there needs to be shaded areas, but there is too much shade.

Be warned, whilst not allowed, people will insist on reserving sunbeds and if you want to get a good spot, you need to be up early. This is not just a problem at this hotel, but an international one. Having said that, the outdoor areas are huge, and you should always be able to find a place with a little walking around. There is a crazy golf area, which appears to be under-used; perhaps this could be converted to provide an additional sun-bathing area?

Two pool towels are provided in your room, and if you need to change a towel, it costs 1 euro.

Shops:
There are shops located within the hotel as well as a supermarket on the first floor.

Spa:
There looks to be a fantastic spa (additional cost) though as the weather was mainly good, I did not get a chance to use it.

Overall:
First class - highly recommended; quality hotel that in the main pays attention to detail.

Now when can I go back!

Room Tip: Be aware some balcony views can be obscured by trees.
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  • Stayed December 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Randalstown, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 15, 2012

This hotel is beautiful, with fantastic staff, who were helpful but unobstusive. We were lucky enough to be upgraded to a junior suite with sea views, and really enjoyed having a quiet room, which was away from the lifts. The setting is fabulous with beautiful grounds and a choice of pools. We particulary enjoyed the view of the lighthouse. The food is excellent with great variety at mealtimes and there is good entertainment in the evenings. We spent a wonderful week here recently and would thoroughly recommend it.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LopesanHotelGroup, Manager at Lopesan Costa Meloneras Resort, Spa & Casino, responded to this review, January 7, 2013
Dear Guest,

We are really pleased to read that our service, facilities, food and staff were in accordance with your expectations.
We will pass all your positive comments to the departments involved.

We would like to take this opportunity to wish you a wonderful year 2013 and it would be a pleasure for us to welcome you again in our resort!

Best regards,
The management
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epsom, uk
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 13, 2012

We have been coming to this hotel for the past 10 years and have found it to be more than suitable for our needs as my husband is in a wheelchair and so to find a hotel that has two pool hoists and ramps to accommodate wheelchairs has been a wonderful find for us.

It is a very large hotel but at no time have we found overwhelmed by the number of people who come here. There are two buffet restaraunts serving the most wonderful food and last year we paid extra and eat in their waiter served restaraunt and the food was out of this world.

The gardens are spacious and well kept and there is always somewhere to find some shade. We will continue to come to this hotel as long as we are able because we find it a very relaxing experience.

  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LopesanHotelGroup, Manager at Lopesan Costa Meloneras Resort, Spa & Casino, responded to this review, March 21, 2013
Dear guest;

First of all we would like to thank you very much for your kind comments regarding our facilities. The most important for us is the satisfaction of our clients. We are glad to hear that you enjoyed our restaurants and that you are planning to come back in the future.

We are looking forward to your next stay.

Best regards
The management.


The management.
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Weymouth, United Kingdom
Top Contributor
58 reviews 58 reviews
16 hotel reviews
Reviews in 29 cities Reviews in 29 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed December 12, 2012

What a fantastic place to stay. We recently spent a week here, and it is a top class experience, the property is awesome. the staff cannot do enough for you, the food and service is of the highest standard all in all an exceptional hotel.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LopesanHotelGroup, General Manager at Lopesan Costa Meloneras Resort, Spa & Casino, responded to this review, January 2, 2013
Dear guest:

We really appreciate your positive comments on this page and we would be glad to welcome you soon again in our resort. If you should have any questions please do not hesitate to contact our public relations department.
We are sending you the best wishes for the New Year!

Best regards,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
Reviews in 21 cities Reviews in 21 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed December 11, 2012

winter sun and winter fun, this is a big hotel but it caters for everyone well. The service was excellent however we did have a senior suit and suspect the colour coding of the room keys tells the staff who to look after first! having said that they were polite the food was good and plentiful. It was great to leave cold uk behind if but for a couple of weeks.

Room Tip: If you can a senior suit is great
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LopesanHotelGroup, Director General at Lopesan Costa Meloneras Resort, Spa & Casino, responded to this review, December 17, 2012
Dear Guest,

We are really grateful to read such a nice feedback of your stay in the Lopesan Costa Meloneras Resort, Spa & Casino.
One of our priorities is to provide the warmest and best service to our guests and to read that it was excellent for you, makes us feel really happy and proud.

For any further questions please do not hesitate to contact our public relations department.
We hope to welcome you soon again in our resort and wish you a wonderful Christmas time and a successful start into the New Year.

Best regards,
The management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Lopesan Costa Meloneras Resort, Spa & Casino

Address: Mar Mediterraneo 1, Meloneras, 35100 Maspalomas, Gran Canaria, Spain
Location: Spain > Canary Islands > Gran Canaria > Maspalomas
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Maspalomas
#3 Luxury Hotel in Maspalomas
#3 Romantic Hotel in Maspalomas
#3 Family Hotel in Maspalomas
#3 On the Beach Hotel in Maspalomas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Lopesan Costa Meloneras Resort, Spa & Casino 4*
Official Description (provided by the hotel):
The Lopesan Costa Meloneras Resort, Corallium Spa & Casino is situated on the sea front on thesouth part of Gran Canaria, very close to the Dunes of Maspalomas Nature Preserve. It issurrounded by an undeniable natural beauty environment, this spectacular hotel complex offers allthat is needed to enjoy unforgettable holidays, full of restful moments, leisure and fun. ... more   less 
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Also Known As:
Lopesan Costa Meloneras Hotel Maspalomas
Lopesan Costa Meloneras Resort, Spa And Casino
Gran Hotel Maspalomas
Gran Resort Maspalomas
Costa Meloneras
Hotel Costa Meloneras
Gran Hotel Costa Meloneras
Gran Hotel Lopesan Costa Meloneras
Gran Costa Meloneras
Lopesan Costa Meloneras Resort, Spa & Casino Maspalomas, Gran Canaria

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