This hotel is wonderfully situated in Maspalomas by the sea, the nature reserve, and sand dunes. Its kept beautifully clean by a team of very friendly and helpful staff. The pools areas are well kept with lots of sun loungers. There is an excellent choice at the buffet breakfast. The a la carte dinners were also very good but the barbecues were less good. Sometimes the service at dinner was no less than chaotic because of shortage of staff and bringing the wrong food. Outside dining brought its own problems and not enough no smoking areas which gave preferential treatment to smokers so that non smokers had to be alongside smokers. By the pool there was no preference given to non smokers. The bathroom was cramped with shower only, no bath - definitely not 5*, was kept very clean with plenty of towels. The entertainment was very minimal and again not 5*.