Myself and my wife had our 10th anniversary at this Hotel, and arrived from Birmingham on 14 September.
Had been in touch with Ferran the guest services manager prior to visiting and asked for high floor pool facing which was honoured with a complimentary bottle of wine in Room 563.
Now the disappointment...
Breakfast is served cold and inedible, and this continues through to lunch and dinner, the main reason for this is there is only one ( LUKE WARM) servarie that is meant to feed 600+ guests at one time, food is of a mis match standard and poorly replenished.
On speaking to other guests, who are used to a 4**** Service this hotel would be ranked as a 3*** as it's lacks the finesse of a 4**** Hotel, the facilities are of a good standard with the indoor pool, gym and spa, however the food, entertainment, beds and towels were of a poor standard.
Some staff members would look straight through you when you queued at the bar or cafe, but didn't have the same attitude to its Spanish and German guests.
All in all a complete waste of £1000.00, and when compared to 4 star hotels like Bahia princess and guayarmina princess in Tenerife and the likes of Lopesan hotels in Gran Canaria, this Hotel really needs to up its game before it looses it's 4th star!!!!!
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- Also Known As:
- Golden Bahia De Tossa Hotel Tossa De Mar
- Golden Bahia De Tossa Mar
- Golden Bahia Tossa Hotel
- Golden Bahia De Tossa Tossa De Mar, Costa Brava, Spain