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“Staff is great” 3 of 5 stars
Review of Thon Hotel Lillestrom

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Thon Hotel Lillestrom
3.0 of 5 Hotel   |   Storgaten 25, Lillestrom 2000, Norway (Formerly Tulip Inn Rainbow Hotel)   |  
Hotel amenities
Ranked #2 of 5 Hotels in Lillestrom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
13 helpful votes 13 helpful votes
“Staff is great”
3 of 5 stars Reviewed July 24, 2014

Second stay here and just as last time the staff was very friendly and hopeful. There was a problem with key accesses to the rooms, but no big deal and the staff sorted it out quickly.

What I did come across this time was that the rooms do not have any air circulation at all which causes quite an issue when it's +25 degrees, making the room nearly unbearable. I dont not expect to have air condition, but with no air flow at all it is an issue. Luckily(?) this doesnt happen too often and I was moved to a bigger room facing the street which didn't have was much direct sunlight and as there were two windows in this room some air flow could be created.

The breakfast, which is outsourced to the restaurant on the ground floor, wasn't very well stocked up either of the two mornings I stayed there. Things were running out and it cannot be blamed on great demand as it was only a few people having breakfast. The breakfast itself on the other hand is good.

The hotel is at a great location in Lillestrøm with a few minutes walk to the train station which will bring you to both Oslo City and Oslo Airport in 12 minutes.

It was an ok price this time.

Still keeping the rating I gave in my previous review, much thanks to the very helpful staff.

  • Stayed June 2014, traveled on business
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cathrine P, General Manager at Thon Hotel Lillestrom, responded to this review, August 5, 2014
Dear Henrik. Thank you for staying with us again. All of us working here really appreciate your warm words. We will do our utmost to ensure that your next stay will also consist of the top service and smiles. Have a great week and welcome again.
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37 reviews from our community

Traveler rating
    6
    14
    11
    5
    1
See reviews for
4
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21
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Italian first
  • Norwegian first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
London, United Kingdom
Top Contributor
111 reviews 111 reviews
36 hotel reviews
Reviews in 44 cities Reviews in 44 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed July 4, 2014

I have stayed here twivce recently. The rooms are pretty small and basic, and the decor is pretty flat all round. But the service is excellent, front desk, restaurant and main bar, they made me feel welcome and they listened.

  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Cathrine P, General Manager at Thon Hotel Lillestrom, responded to this review, August 5, 2014
Dear. Thank you for choosing our hotel both of the times you have visited the city this last year. I can happily show you our larger double rooms, superior rooms and business rooms at your next opportunity. Then you can get an overview of what room sizes and categories we have here at the hotel. Very nice to hear that you had a pleasant stay and your kind words about our staff and service warms our hearts. Welcome again and have a great summer:)
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Oslo, Norway
1 review
3 of 5 stars Reviewed June 9, 2014

One-night stay from Saturday until Sunday. Wanted to check in around 2 p.m., but room was not available. The receptionist offered us a family room for extra charge, but we were off to a wedding, so we decided to leave the luggage and return in the night. As we arrived at the hotel 2:30 a.m. there was no one in the lobby. Shortly after the night porter came. I could have wished for a nice greeting or welcome. Although we had the impression that we had checked in earlier that day, and it was only for him to hand out the room key, this was not the case. Check in procedures went relatively smooth, but the night porter did not seem to be in the mood for a chat. Comments and questions from our side could have been handled in a more friendly way. It felt like we were a little bit annoying to him.

We liked our room. It was really spacious and the double bed had excellent mattresses. It had a sofa and a work desk in addition. There were plenty of hangers for our clothing, bathrobes, slippers, and regular bath products like shampoo, shower gel, lotion, hairdryer etc. The room did not have any air-conditioning and since we had to keep the windows closed due to the noise from the street and surrounded cafés, the temperature got too high and that gave us a hard night. Maybe a room toward the backyard would have been better?

The breakfast at Egon restaurant offered a variety of good food and tasted delicious. The kitchen could have done a better job at filling up the buffet, but the staff was friendly and helpful when I asked for more jelly.

  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with ThonHotels.no

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Cathrine P, General Manager at Thon Hotel Lillestrom, responded to this review, June 17, 2014
Dear. So pleased to hear that you liked our comfortable beds and that you both had a great start to the day with our breakfast buffet. The next time you'll visit Lillestrøm we could offer you a room towards the backyard. As you mention we are located in the city center of Lillestrøm and some sound from nearby restaurants, cafes etc. can be heard. So the rooms towards the backyard are much more silent. Hope you had a great time attending the wedding og whishing you a marvellous week:)
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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed November 6, 2013 via mobile

Friendly staff, good location. I had a doubleroom, but it was a bit on the small side if two people were to stay there. Bathroom was a good size though. Breakfast and restaurant were OK too.

A good hotel with average standard, but I'd say it is a bit over priced.

Stayed November 2013, traveled on business
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Cathrine P, General Manager at Thon Hotel Lillestrom, responded to this review, April 25, 2014
Dear Henrik. Our prices vary according to supply and demand. In the period you stayed with us it was a fair in town and thus excessive pressure on hotel rooms and rates. So nice to hear that you enjoyed our rooms and breakfast. My friendly staff and I are looking forward to welcome you back to us:)
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Devon
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed December 18, 2012

WE stayed for 2 nights in December for a family party. The hotel staff was unfailingly helpful and polite, even giving us a very late check out for no extra charge because the hotel was not full. Our rooms were very comfortable with an excellent shower and heated underfloor in the bathroom. If anything our room was a bit too hot but we turned down the thermostat and occasionally opened the window to cool it down. Our teenagers had a room opposite the busy Klimt Bar which was a bit noisy but they loved the buzz. My mother had a room above the road and occasionally heard the odd rowdy shout on the saturday night but it wasnt terrible and the windows seal out most of the sounds. Our room was at the back over the car park- definitely less scenic than the other 2 but quiet except for when they tipped the bottles out into a dumpster, only once though! The breakfast was exceptional, (cereals pastries waffles eggs bacon smoked salmon cheeses etc) laid up in the cosy rustic restaurant, with endless choices and no hassle of having to move on - we sat til 12 on sunday morning. The breakfast hours were more than acceptable 7-11 on sat and sun, and the staff very relaxed and polite. All rooms in Norway are expensive so we thought value for money was good in that we had as good an experience as possible for the price. The location was great for us, just a short walk to bars restaurants and the station. Only niggles, no bath and a very strange smell in the lift!!

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antwerp, Belgium
Senior Contributor
29 reviews 29 reviews
20 hotel reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed November 21, 2012

This hotel had been booked by a colleague as I certainly would never have chosen it with the other and much better Thon hotel in the same city.
It starts with the location which is city center and as such accounts for a lot of noise in your room , windows barely insulate you from the outside world and also inside you will find noise from other guests in their rooms or down the corridor can be quite irritating.
Rooms have been renovated in a cheap and not very skill full manner, bathroom almost floods when you take a shower in what I guess is the budget version of a walk in shower.
Downstairs restaurant is adequate if you do not want to eat out and wifi seems to be free so that is nice in an era when everyone apparently wants to charge you an arm and a leg for the same service.

So to the conclusion then, ok hotel for the money I guess but the noise is just too much . All I expect is some peace and quite in a clean room and they can't deliver even that.

Stayed November 2012, traveled on business
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Nettuno, Italy
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 3, 2012

I spent in this hotels a week, my room was nice, essential but comfortable.
For an italian surely the wardrobe was a bit too small but enough for it's purpose.
Well equipped with ironing board and iron, hairdryer, boiler for tea/coffee and a courtesy umbrella in case of rain. Free wireless Internet.
Espressomaschine of free access and use in front of the reception, close to the Egon restaurant.
Breakfast is served there from 6:30 till 10:30.
The reception is efficient, very rapid check in, very nice and supportive, always ready to provide you help and information if needed.
The service personnel seems a smart and young team always friendly and happy to help you out and provide you what you need.
The breakfast will make happy everyone, spacing from continental taste to english breakfast fans :)
The location is great, 500 m from the train station, 100m from the nearby shoppincentre and in the middle of the pedestrian area.
Very nice staying!
Ps no pool nor fitness centerit was an error! I apologize!

Room Tip: Ask for rooms not on the hotel entrance side, due to few car noise
See more room tips
  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Thon Hotel Lillestrom

Address: Storgaten 25, Lillestrom 2000, Norway (Formerly Tulip Inn Rainbow Hotel)
Location: Norway > Eastern Norway > Akershus > Skedsmo Municipality > Lillestrom
Amenities:
Business Center with Internet Access Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #2 of 5 Hotels in Lillestrom
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Thon Hotel Lillestrom 3*
Number of rooms: 51
Official Description (provided by the hotel):
Thon Hotel Lillestrøm is a charming hotel, centrally located in Lillestrøm. The hotel is in 10 minutes walking distance to the exhibition hall, Norges Varemesse, and only a 11 minute train ride from Oslo City Centre and Oslo Gardermoen Airport. ... more   less 
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