We stayed here as part of a “Norway in a Nutshell” tour. This hotel would have been rated “excellent” instead of “very good” except for one flaw, which I will get out of the way here and now; the lighting in the washroom was absolutely horrible. The washroom is equipped with three luminaires above the sink however, two of them have been deliberately disabled. It is difficult to describe the lighting levels in non-technical terms, so I will try this instead: Imagine going into a pitch-black washroom now, imagine turning on your smart phone and holding it above your head. This is what our washroom was like. Most hotels are on energy saving kicks, but our washroom had so little light that the shower was essentially dark with the curtain pulled. Enough with the flaw, let’s move on to the rest of the hotel.
The hotel consists of the original building plus a newer modern wing where we stayed. The rooms are comfortable enough with the usual features. A couple of odd things with the room; (1) the temperature control could not be found (2) the rooms are accessed with an RFID type card. To unlock the door, you simply hold the card near the mechanism. However, as we discovered later, you also need to hold the card near the door to lock it when you leave! Unlike 99.9 % of the hotels I have stayed at, the door does not automatically lock. Last thing about the doors, they swing into the corridor so be careful when leaving your room, or you may knock out a fellow guest walking down the hall.
In terms of location, the hotel is central to the highway, Flam railway, and cruise ship terminal. It was relatively quiet there during our stay but the place must be quite busy when a large cruise ship comes into port.
We had dinner and breakfast at the hotel and were quite satisfied with the selection and service. There are also other dining options on the cruise ship wharf. All hotel staff were accommodating and friendly.
In terms of things to do, there is the Flam railway, railway museum, fjord cruises, and plenty of hikes. The hotel has maps that clearly outline the paths and roads for hikes, ranging from easy to challenging. I would also strongly recommend the hiking trail to Aurland along side the fjord. The views are simply stunning.