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“Great location but dated hotel” 3 of 5 stars
Review of Fretheim Hotel

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Fretheim Hotel
3.5 of 5 Hotel   |   PB 63, Flam 5742, Norway   |  
Hotel amenities
Ranked #3 of 5 Hotels in Flam
Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
“Great location but dated hotel”
3 of 5 stars Reviewed September 27, 2012 via mobile

I stayed here for 2 nights. The staff members were friendly at reception. However, it took the wait staff ages to hand me a menu & take my lunch order. The hotel is conveniently located & has a nice exterior. However, my double room was below average for 4 star hotel. No toiletteries (seems to be the case in most Norwegian hotels unless it's a five star hotel) except a soap dispenser. The check in time is 4 pm, which is very late & not my money's worth. The rooms are in desperate need of a make over. It's such a beautiful location, if only they had a luxury 5 star hotel to complement it.

  • Stayed September 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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322 reviews from our community

Traveler rating
    116
    130
    51
    15
    10
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Burnham-On-Sea, United Kingdom
Top Contributor
124 reviews 124 reviews
23 hotel reviews
Reviews in 61 cities Reviews in 61 cities
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed September 25, 2012

Wanted to stay here as it is a sort of icon in the tourist center of Norway. Great setting and ideal for walking around Flam. The reception was efficient and we soon had a nice room. Since we were touring in a campervan we needed the facilities after a spell on the road. Everything worked and we were comfortable.
We eat in the hotel and despite it being very busy found that the bar upstairs was closed. We were told we could get a drink in the cafe next to reception. Having only one receptionist we had to wait a long time.
The food was good, although the starter portions were small. The service was a bit rushed and then slow. No attention paid to how we eat the meal. At the end of the meal we asked for coffee and to have it served downstairs. Half an hour later we were still waiting and they appeared to have shut the dining area. We went to bed.
Breakfast was superb. There was not much that wasn't on the table. Quality of everything was extremely high and the service, clearing the many dishes was just right.
All the bits are there if only they looked at what people want from a nice meal.
This place is a crossroads of the world; you will meet every race except Norwegian. If you want to immerse yourself in Norwegian culture go elsewhere.

Room Tip: Go for a half board package. You get a much better rate than room plus meal.
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  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Halifax, United Kingdom
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed September 23, 2012

Despite being by the station dont get the impression it will be noisy. I dont think Flam could ever be accused of noisy! The rooms are fine esp if you get one facing the front or the station and the breakfast was very nice. I wouldnt recommend eating there at night if money is being stretched in Norway as there are cheaper places to eat in the "town". I would definitely recommend staying at this hotel as it is a good stop in between Oslo and Bergen.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VA Beach
Top Contributor
71 reviews 71 reviews
17 hotel reviews
Reviews in 37 cities Reviews in 37 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed September 21, 2012

We knew that this was supposed to be a special place and it was. Of course the setting by the fjord is woomderful but the building itself is a combination of the original structure and an addition. We were in the origiinal bulding which was very nice and a corner room didn't hurt. Neither did the fact that they give you free access to the allundry and even profive the detergent. Very freindly, helpful young staff. Bed very comfortable with the typical European comforters that we grew to love. Common areas very well done inviting. The front of the building bascially opens up during the day for passage to the very well flowered garden in front. Definitely the place to stay in Flam.

Room Tip: Go for a corner.
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney Australia
Top Contributor
110 reviews 110 reviews
51 hotel reviews
Reviews in 71 cities Reviews in 71 cities
143 helpful votes 143 helpful votes
4 of 5 stars Reviewed September 19, 2012

Prior to coming to Flam we knew this hotel was long established and it is, but we were in a newly refurbished section which was very well presented. We had a balcony with a view of the comings and goings of the Flam railway and of the fjord. The hotel has a lovely restaurant which also has good fjord views, both dinner (has a buffet option) and breakfast (buffet) were great. There is also a very nice bar area and a cafe which serves quick but good meals.

Our room did not have free WiFi but this was avialble in the public areas. The only point to watch out for is that the doors to the rooms open out, not in - don't stand in the corridor when someone else opens the door! Make sure you visit the public rooms which have been set up with traditional Norweigan decor.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 16, 2012

The hotel is in a prime location, right next to the harbour and Flam railway station. Our rooms were overlooking the fjord so the views were beautiful. My room in the new section was very small and basic, and slightly incongruous with the grand exterior and public areas of the hotel, it was like being in a halls of residence at university or at a youth hostel. Also being on the ground floor there was no privacy as there were people walking in the garden right in front of my glass door at all times of the day and night. However it was very clean.The room in the historic area was small, but tastefully furnished with antiques and a chandelier. Rather cold however, could be a problem in winter...The restaurant is elegant, and dinner was excellent, as was the breakfast buffet. It would have been nice if there had been fresh juice, but this was compensated by the good selection of smoked fish. This is just the place to have a good rest for the night but I cannot give five stars because the rooms were so expensive given their size and quality, I suppose though this is down to supply and demand....

Room Tip: Try to get a front facing room overlooking the fjord. To get the full experience of this hotel, it i...
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  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Indonesia
Top Contributor
65 reviews 65 reviews
15 hotel reviews
Reviews in 25 cities Reviews in 25 cities
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed September 11, 2012

it was just nice simple, nice and relax time staying in this hotel. yes it is full of group tour but it doesn't matter at all. i got a room in 4th floor which is i can see the awesome view for my window. It just simply nice. decoration also Ok. Love the bar, dinner and breakfast, over all meals are lovely. Service also Ok. I enjoy my time very much when i stay here.
The location also terrific. Restaurant, Souvenir shops, fjord is just one step in front. This is the place which is also the station of the Flamsbana Train ( Panoramic Train ) then you got everything just around you. simple and very efficient.

  • Stayed August 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fretheim Hotel

Address: PB 63, Flam 5742, Norway
Location: Norway > Western Norway > Sogn og Fjordane > Aurland Municipality > Flam
Amenities:
Bar / Lounge Free Parking Restaurant Ski-In / Ski-Out Wheelchair access
Hotel Style:
Ranked #3 of 5 Hotels in Flam
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Fretheim Hotel 3.5*
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Also Known As:
Fretheim Hotel Flåm

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