I stayed here for 2 nights. The staff members were friendly at reception. However, it took the wait staff ages to hand me a menu & take my lunch order. The hotel is conveniently located & has a nice exterior. However, my double room was below average for 4 star hotel. No toiletteries (seems to be the case in most Norwegian hotels unless it's a five star hotel) except a soap dispenser. The check in time is 4 pm, which is very late & not my money's worth. The rooms are in desperate need of a make over. It's such a beautiful location, if only they had a luxury 5 star hotel to complement it.