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“phantom staff” 2 of 5 stars
Review of Hotel Albert-Plage

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Hotel Albert-Plage
Hotel Albert-Plage
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Hotel Albert-Plage
3.0 of 5 Small Hotel   |   Meerminlaan 22, Knokke-Heist 8300, Belgium   |  
Hotel amenities
Ranked #8 of 31 Knokke-Heist B&B and Inns
Luxembourg City, Luxembourg
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“phantom staff”
2 of 5 stars Reviewed August 12, 2013

I must admit I cannot understand previous reviews about friendly staff. when we arrived the room was not ready, which is ok, as we were early. the person at the reception told us that when we return at 4 pm we can just take the key from behind the counter. so could anybody else. the reception was never staffed and even when you rang the bell nobody appeared. the man from reception was only to be seen during breakfast when he made us change tables because we were only 2 and had occupied a table for 4. the fact that it was 10.45 and nobody else was in the restaurant made this an unneccessary move. coffee was undrinkable as it had been heated since 6 a.m. and the taste was accordingly. the request for some fresh coffee was denied. the mattresses on the twin beds is very bad quality. for the rest the rooms were ok and the location is great. however the service is either unexisting or unfriendly. we went to ask some documentation from atlanta hotel opposite and when we saw the porter the next day in the street with his family he greeted us with a warm smile and hello. so next time we will stay in the same area but definetely in the hotel opposite.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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15 people have reviewed this hotel

Traveler rating
    2
    9
    3
    1
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Families
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
Brussels, Belgium
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 1, 2013 via mobile

I stayed her only one night because of some business I had to attend to. The hotel is very good. Nothing much more to add apart from the wonderful breakfast with fresh fruits, a variety of breads and freshly brewed coffee. Only negative point is the lack of free parking since you have to park somewhere on the street for a fee (around 4 euro)

  • Stayed June 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Hague
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 3, 2013

A small friendly hotel.Lift was as small as a Dutch toilet...gezellig?Room was rather cramped but warm which was good as it was a cold weekend.
TV was a little old and no BBC as stated on card but what the heck....it's barely worth watching nowadays anyway.Room was clean and shower was good.Breakfast was also fine.Overworked but very helpful man had to watch reception and provide food and drink at same time.We ate dinner at Nelsons Hotel just yards away which i think is either a big sister or brother establishment and the dinner there was very very good quality indeed(at Euros 27 for four courses much better value than most of the overpriced neighbouring restaurants) and watched over by a rather dominant but excellent maitre d'.Knokke-Heist is certainly not a cheap resort(we paid Euros 357 for 3 nights including breakfast) but hotel Albert Plage provided a clean and warm environment and is very close to the beach so could be a decent place to stay and explore the area under different climatic conditions.

Room Tip: Twin beds pushed together have a habit of drifting apart.This may or may not be a good thing ;-))
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  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Albert-Plage

Address: Meerminlaan 22, Knokke-Heist 8300, Belgium
Location: Belgium > Flanders > West Flanders Province > Knokke-Heist
Hotel Style:
Ranked #8 of 31 B&Bs / Inns in Knokke-Heist
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Albert-Plage 3*
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