I must admit I cannot understand previous reviews about friendly staff. when we arrived the room was not ready, which is ok, as we were early. the person at the reception told us that when we return at 4 pm we can just take the key from behind the counter. so could anybody else. the reception was never staffed and even when you rang the bell nobody appeared. the man from reception was only to be seen during breakfast when he made us change tables because we were only 2 and had occupied a table for 4. the fact that it was 10.45 and nobody else was in the restaurant made this an unneccessary move. coffee was undrinkable as it had been heated since 6 a.m. and the taste was accordingly. the request for some fresh coffee was denied. the mattresses on the twin beds is very bad quality. for the rest the rooms were ok and the location is great. however the service is either unexisting or unfriendly. we went to ask some documentation from atlanta hotel opposite and when we saw the porter the next day in the street with his family he greeted us with a warm smile and hello. so next time we will stay in the same area but definetely in the hotel opposite.
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