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“Could be better” 4 of 5 stars
Review of Hotel Ter Elst

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Hotel Ter Elst
3.0 of 5 Hotel   |   Kattenbroek 1, Edegem B-2650, Belgium   |  
Hotel amenities
Ranked #1 of 2 Hotels in Edegem
Northants UK
Top Contributor
170 reviews 170 reviews
138 hotel reviews
Reviews in 113 cities Reviews in 113 cities
290 helpful votes 290 helpful votes
“Could be better”
4 of 5 stars Reviewed June 19, 2009

Positives.
Reasonably clean,
Superb Food at dinner, breakfast OK,
Friendly enough staff,
Excellent leisure facilities
Bar and restaurant away from rooms so rooms quiet.

Negatives.

No mini bar
Rooms dated

Very fit for what I wanted, but could be just a bit better with a facelift in certain areas

  • Stayed June 2009, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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62 reviews from our community

Traveler rating
    10
    29
    13
    8
    2
See reviews for
4
14
4
33
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
essex
Top Contributor
133 reviews 133 reviews
82 hotel reviews
Reviews in 81 cities Reviews in 81 cities
108 helpful votes 108 helpful votes
2 of 5 stars Reviewed April 4, 2009

A dated seventies-style hotel, not that first appearances should put you off.

Decent check-in, huge room, convenient yet quiet location, but not much else to commend it.

My room was quite clean but looked bare, due to it's size but lack of facilities. The kettle was in the minibar but the socket was under the desk so was difficult to get to. The kettle blew the fuse so the lights went out; I went downstiars for a drink but the bar had a sign on it saying 'closed, there's another bar across the road if you want a drink'.

I thought I'd use the internet computer in the foyer instead but the sign on that said 'out of order'.

Breakfast was awful. Not one table cleared, only one of four bread baskets had any bread in it at 8:15, poor selection of everything.

Ah well.

  • Stayed March 2009, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Hasselt
1 review
4 of 5 stars Reviewed January 23, 2009

We stayed in this hotel with a 'Flair'-coupon.
The hotel is not in the city center of Antwerp, but by bus it is easy to reach in about 30 minutes.

After shopping all day, it was great to relax in the sauna. They have 2 bars, a bistro and a restaurant, but we only went to the restaurant to celebrate my birthday. I can only recommend it to everybody. They even put fireworks on my dessert... (I was a bit embarrassed because everyone was looking). After dinner we had a drink in the bar. Apparently they renovated it last year... good choice, very cosy!

The rooms are big and clean, and there was an extensive breakfast with something for everyone.

Special mentioning to the kind reception staff! they really helped us to get to the shops in one piece!

  • Liked — The friendly staff and Restaurant
  • Disliked — Check out time
  • Stayed December 2008, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Antwerp
1 review
5 of 5 stars Reviewed November 6, 2008

This is the best hotel that I had in Years. There are two restaurants, lot's of sportsfacilities and free fitness for hotelguests.

Stayed November 2008
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oakland CA
1 review
2 of 5 stars Reviewed February 9, 2008

The Best western web site said it was in the city of Antwerp

It is 20 km outside of Antwerp, so I was a little pissed off when we finally found it (my map was way off)

Other than that it is an american style hotel with large rooms and easy parking, with a large tennis club adjacent to the hotel.

It is quiet and comfortable, but not for tourists like ourselves.

I would not stay there again as a tourist.

As a business traveler I would stay there again. The staff were very helpful. The rooms large, and quiet.

  • Liked — size and comfort of rooms
  • Disliked — 20 km outside of antwerp
  • Stayed July 2007, traveled as a couple
    • 4 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Antwerp
1 review
2 of 5 stars Reviewed June 15, 2007

We selected the Ter Elst for a private party and also booked several rooms for our guests to stay the night. The overal convention/ banquet venue is a bit old and threadbare but the hotel rooms were ok and clean. Breakfast buffet was good but the overal price/performance of the hotel accommodation is questionable. You can get better value for that price in other hotels. The Ter Elst is also offering rooms for convention and parties inclusive catering (menu/buffet, drinks). We booked a grill buffet that I really can recommend. Drinks are served based on so called "dranken formules" which are forfait costs per person and hour depending on the drinks you would like to serve. Again the price/ performance ration for these "formules" is not acceptable given the fact that the provided service was that unexperienced and not pro-active that we probably would have paid only half of the price if it was measured based on real consumption. Not really to be recommended.
So my conclusion is that the Ter Elst need to review its offerings, especially in the catering for conventions etc. and that people booking the various services should get written statements of the quality of the service to be delivered. Avoid booking the dranken formules. These are customer unfriendly as the Ter Elst don't deliver on its promises.

  • Liked — Breakfast
  • Disliked — Price/Value
  • Stayed May 2007
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Italy
Top Contributor
126 reviews 126 reviews
121 hotel reviews
Reviews in 93 cities Reviews in 93 cities
119 helpful votes 119 helpful votes
3 of 5 stars Reviewed May 24, 2007

I usually come to this part of Belgium twice a year and for the second time i asked to reserve a room at this hotel.

The hotel is in the middle of nowhere and it is not too convenient if you have to go to Antwerp down town since is quite far from the center.
Rooms are very big and clean. Of course is totally Best Western style so not too fancy or stylish.
You have the bathtub in your bathroom.THere is no minibar in the room although there is a vending machine at the ground floor.
Breakfast is ok with several different types of rolls, fresh fruit, bacon and orange juice

The best part of the hotel is the huge fitness center located just in front it. THe hotel guests have free access to this center open form 6 until 24. This is also the reason why I like this hotel, when I finish working I can relax in this place.
There is wireless access to the internet but you have to pay, ether by buying a card at the check in or using your credit card

  • Stayed May 2007, traveled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Additional Information about Hotel Ter Elst

Address: Kattenbroek 1, Edegem B-2650, Belgium
Location: Belgium > Flanders > Antwerp Province > Edegem
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 2 Hotels in Edegem
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Ter Elst 3*
Number of rooms: 53
Official Description (provided by the hotel):
Ter Elst is a hotel, congress centre and sports centre, ideally located at the ring of Antwerp, only 10 minutes away from the famous historic centre of Antwerp and from Mechelen, and 30 minutes from Brussels airport. The hotel disposes of 53 spacious bedrooms, 19 meeting rooms including an auditorium for 400 people, and several sports accommodations. Ter Elst offers you a free parking space for 500 cars. WIFI is free of charge for hotel and seminar guests. ... more   less 
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Also Known As:
Best Western Antwerp
Antwerp Best Western
Hotel Ter Elst Edegem, Belgium - Antwerp Province

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