Been there twice with my wife, both times during winter. We loved the design and the mix old mansion/fantastic surroundings/interior modern design.
The inside design is clearly on the dark side but it perfectly worked for us as there is a sexy side to some form of gloomy atmosphere. You have large empty corridors with minimalist design furniture and somehow the feeling that you are nearly alone in a gigantic house. We loved it but people with more sophisticated social needs might find it too cold.
On the room: lightning system could be easier and a teinted glass door rather than a clear one could have been used to separate the toilets but all the rest is obsolutely perfect in my opinion(river view room) and I stayed in many luxury places.
On the spa: best ever. Very spacious and design, two different steam bath (traditional and herbal), sauna with a view (!), great indoor pool. I won't give a strong opinion on the treatments as only did a normal massage (good).
On the service: perfect. smiling people, always ready to help, discreet but efficient.
On the service I have to say that although I can't really comment things that I didn't witness, when I read reviews complaining about the service because the employees wouldn't remember by heart guests' names or rooms numbers, it makes me laugh. If that's your idea of luxury and good service then do like the arabian royal families: book the entire hotel, send a 300 pages instructions manual to the staff prior to arrival and pay a million euros bill...
The only negative that I will point out is the overpriced food and drinks. Quality is not in cause but expensive instead of very expensive would seem more adequate in a country like Portugal.
All in all I love this hotel and I'll be back.
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- Also Known As:
- Aquapura Douro Valley Hotel Samodaes
- Aquapura Douro Valley Lamego
- Aquapura Douro Valley Portugal/Samodaes