I hadnt stayed there, but we had gone to their restaurant for lunch which was a terrible experience. As we were late for lunch, the security in summer sands told us only veg meals were available, as we were fine with it we had gone to the resturant. As we entered the restuarant no one was there, later after 10-15 mins we saw a waiter coming as he was about to hit us. He showed us a table and asked us to sit there as that table was not neat we had suggested for another table and the reply from the waiter was as there is only 5 pax u can either take this table or the table in the corner and is not suppose to sit in other table and too in a impolite way. We adjusted all those manner and asked him to bring food that time he said only snacks were available but when we told that the security had informed that lunch was available the response from him was that he hasnt said that he doesnt want to know all those. The waiter's attitude was completely unacceptable and wen informed to rectify his attitude he arrogantly replied that he is not willing to change his attitude. We raised this complaint to the GM and he had apologised to us. But such high attitude waiters will surely put down the good name of a resort.
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- Also Known As:
- Adrak Summer Sand Hill Resort Vagamon, Kerala