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Hilton Vilamoura As Cascatas Golf Resort & Spa
5.0 of 5 Hotel   |   Rua da Torre d'Agua Lote 4.11.1B, Vilamoura 8125-615, Portugal   |  
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Hotel amenities
Special Offer
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Ranked #4 of 36 Hotels in Vilamoura
Certificate of Excellence 2014
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Brilliant ”
5 of 5 stars Reviewed April 23, 2014

Third time of staying in this hotel and loved it again. Gold hilton honours so the upgrade and free spa use is def a big part of the reasons we return.
Breakfast is amazing and the egg chefs in particular date brilliant. Very nice and friendly too.
Only two downsides is that we weren't able to get a late check out. As I am a gold member I think this could have been allowed as we only wanted it for an extra half an hour.
Also the fact that we were told that u can only get the shuttle bus down the marina but not able to get it back anymore. Seems daft as it is down there anyway and also it is a dark walk back so seems a bit unsafe.

Stayed April 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonVilamoura, General Manager at Hilton Vilamoura As Cascatas Golf Resort & Spa, responded to this review, April 28, 2014
Dear Guest,

Thank you for returning a third time to the Hilton Vilamoura. Your loyalty and kind comments on the service and resort facilities are highly appreciated.

I’m sorry to hear that we weren’t able to extend a late checkout but as I’m sure you’ll understand, we wouldn’t have denied your request unless strictly necessary. As for the shuttle service, as of mid April the bus has been running on a regular schedule and guests are able to go as well as return from the marina.

Again thank you for your valuable feedback and we are all very much looking forward to seeing you on many more occasions.

Kind regards,

Dinis Pires
General Manager
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1,384 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (286)
Date | Rating
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  • Dutch first
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  • French first
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English first
Buckinghamshire, United Kingdom
1 review
5 of 5 stars Reviewed April 23, 2014

Great staff, they're the greatest asset of the hotel. The accomodation is excellent as you'd expect of this brand. The location is also good, just E5 to get to the marina by taxi but there is a semi regular free shuttle as well. Overall extremely pleasing experience although it wasn't cheap I do think it was value for money.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonVilamoura, General Manager at Hilton Vilamoura As Cascatas Golf Resort & Spa, responded to this review, April 29, 2014
Dear Guest,

I am delighted you enjoyed your stay at the Hilton Vilamoura and that we delivered on your expectations both in terms of the facilities and service.

The whole team joins me in thanking you for this excellent endorsement and we all hope to welcome you back again very soon.

Kind regards,

Dinis Pires
General Manager
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Bath, United Kingdom
1 review
5 of 5 stars Reviewed April 23, 2014

We have just returned from 5 days in this hotel. From start to finish the service was exemplary and we will return in the future. The hotel and its grounds are very well kept and the choice of breakfast is amazing. Dinner was excellent with the food being cooked as requested i.e. we asked for Medium Rare steak and got it!

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonVilamoura, General Manager at Hilton Vilamoura As Cascatas Golf Resort & Spa, responded to this review, April 29, 2014
Dear Guest,

Thank you so much for your kind comments on TripAdvisor about your recent stay at the Hilton Vilamoura.

I’m very pleased you enjoyed the service from start to finish. Taking good care of our guests and making them feel valued and respected are at the heart of our efforts.

It was a pleasure to have you with us and we can’t wait for your return.

Kind regards,

Dinis Pires
General Manager
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Inchinnan, United Kingdom
1 review
5 of 5 stars Reviewed April 23, 2014

I stayed here with my daughter and 2 grandsons last week. Wonderful holiday. Cleanliness of hotel and room was spot on! Beds comfy and towels and bedding changed regularly. Reception staff were particularly helpful. Choice at breakfast was first class. Ice machine on every floor was a winner for me. Can't fault this fabulous hotel and will be back. Only drawback was the distance to the marina, so would advise hiring a car. Would highly recommend.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonVilamoura, General Manager at Hilton Vilamoura As Cascatas Golf Resort & Spa, responded to this review, April 28, 2014
Dear Guest,

Thank you so much for your excellent endorsement of the Hilton Vilamoura on TripAdvisor.

We are thrilled you had a wonderful holiday and felt comfortable and well looked after by our staff, having been particularly impressed with the cleanliness of the accommodations. I’ll be sure to extend a special thanks to the our reception and housekeeping teams for doing such an outstanding job.

We thank you for your recommendation and hope you will become regular visitors at our resort.

Kind regards,

Dinis Pires
General Manager
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Glasgow, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed April 21, 2014

Just returned from our third stay at this hotel in as many years. We spent 8 nights at the hotel on a B&B basis during the Easter holiday period.

We cannot fault this lovely hotel. Very spacious rooms (we stayed in a Deluxe Plus room overlooking the Pinhal golf course), immaculately clean throughout all areas of the hotel, huge choice at buffet breakfast and excellent levels of service from front desk, restaurant/bar staff, pool attendants and maid service. Fantastic childrens play area and very well equipped gym, which is open 24 hours.

We used the complimentary shuttle bus at night to take us to and from the Marina for dinner. Very handy as it runs back and forth from the hotel throughout the evening up until 9.30pm, which possibly becomes later in the summer months.

As Hhonors Gold members we got complimentary use of the Seven Spa which is stunning and not to be missed. Loved the Carribean Shower experience! Children have to pay 10 Euro to use the Spa although there is a free to use very good heated and covered pool adjacent to the main outdoor pool which is perfect for kids.

Well done to management and staff at this fantastic hotel. We will be back again soon.

Room Tip: The Deluxe Plus rooms are worth the bit extra as they give you a separate kids sleeping area, a huge...
See more room tips
  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonVilamoura, General Manager at Hilton Vilamoura As Cascatas Golf Resort & Spa, responded to this review, April 23, 2014
Dear Guest,

It is wonderful to receive such positive feedback from a valued returning guest and reassuring to know that we continue to deliver on your expectations. I trust you went home feeling relaxed and recharged after soaking up the sun and indulging in the spa.

The entire team joins me in thanking you for your kind endorsement and we are all looking forward to welcoming you and your family back on many more occasions.


Kind regards,


Dinis Pires
General Manager
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Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 18, 2014 via mobile

If you can deal with the fact that the hotel is about a 25 walk from the marina, it is great. The excellent weather helped but I really cannot fault the hotel and it staff. The breakfast choice is amazing, the 2 bed apartment that we stayed in was like a city flat and whilst the outdoor main pool could be with being heated, you get used to the water temp. The hotel were also good enough to let us have a late check out for a small charge. We nearly booked to come back next year when checking out. The driving range at Pinhal GC over the road is very good (pay €12 for unlimited balls) and eating wise, Princess Garden in the old village is brilliant as is il Treo in the Marina + Bracanca Mar is excellent. An all round great week !

Stayed April 2014, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonVilamoura, General Manager at Hilton Vilamoura As Cascatas Golf Resort & Spa, responded to this review, April 23, 2014
Dear Guest,

Thank you for staying with us and your excellent endorsement on TripAdvisor.

We are delighted you were impressed with the hotel services and facilities and took advantage of the Pinhal driving range on our doorstep to practise your golf swing.

We are just curious to know what made you change your mind about booking again for next year at check out but have a feeling you will definitely be returning nonetheless.

We all look forward to welcoming you and your family back again next year if not sooner!

Kind regards,

Dinis Pires
General Manager
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Banbridge, United Kingdom
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed April 13, 2014

Stayed here recently and really enjoyed every aspect.
Breakfast was amazing.
A special mention to the front desk staff who went out of their way to provide great day trips advice.
We travelled up and down the algarve and also to Seville.
Warm hilton welcome and will most definitely visit again.

Stayed April 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonVilamoura, General Manager at Hilton Vilamoura As Cascatas Golf Resort & Spa, responded to this review, April 16, 2014
Dear Guest,

I am delighted you enjoyed your stay with us and took time to explore this wonderful region.

Our front desk staff join me in thanking you for visiting our resort and we all very much look forward to the pleasure of welcoming you back again very soon.


Kind regards,


David Ecija
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Vilamoura As Cascatas Golf Resort & Spa

Address: Rua da Torre d'Agua Lote 4.11.1B, Vilamoura 8125-615, Portugal
Phone Number:
Location: Portugal > Algarve > Faro District > Vilamoura
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Vilamoura
#3 Romantic Hotel in Vilamoura
#4 Family Hotel in Vilamoura
#4 Luxury Hotel in Vilamoura
#4 Spa Hotel in Vilamoura
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Vilamoura As Cascatas Golf Resort & Spa 5*
Number of rooms: 176
Official Description (provided by the hotel):
Treat yourself to a fabulous spa weekend, enjoy a fun-filled family holiday, or experience the perfect golfing break at the award-winning Hilton Vilamoura As Cascatas Golf Resort & Spa, one of the leading family-friendly Algarve hotels. This attractive, modern Algarve hotel is situated in five acres of glorious manicured gardens in the heart of the sun-kissed Algarve, Portugal. Set amid the lush greenery of some of Portugal's finest golf courses, the Hilton Vilamoura As Cascatas Golf Resort & Spa is replete with distinctive Moorish architecture, spectacular covered and outdoor pools and glorious cascading waterways. ... more   less 
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Also Known As:
Hilton Vilamoura As Cascatas Golf Resort And Spa
Hilton Vilamoura As Cascatas Golf Hotel Vilamoura
Hilton International Vilamoura
Vilamoura Hilton
Hilton Vilamoura As Cascatas Golf Resort & Spa Portugal - Algarve

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