We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very impressed!” 5 of 5 stars
Review of Tivoli Marina Vilamoura

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save
You added Tivoli Marina Vilamoura to your Saves list
Tivoli Marina Vilamoura
5.0 of 5 Hotel   |   Apartado - 65, Vilamoura 8125-901, Portugal   |  
Hotel amenities
Ranked #9 of 36 Hotels in Vilamoura
Birmingham, United Kingdom
Top Contributor
68 reviews 68 reviews
28 hotel reviews
Reviews in 39 cities Reviews in 39 cities
73 helpful votes 73 helpful votes
“Very impressed!”
5 of 5 stars Reviewed January 22, 2014

We stayed in a premium room (we were offered a complimentary upgrade because of a special occasion) - we looked around the standard room first and they are dated, but acceptable (although not 5*). Premium room overlooking the sea was lovely. The staff were attentive and helpful. The bars and restaurants are first class (although some comments re breakfast below). The indoor pool is nice and warm and the jacuzzi/steam room facilites are clean and luxurious. I'm sick at staying at hotels with cold indoor pools - so this was a real plus for us with a young child. Overall, an exceptional stay and I wouldn't hesitate to go back.

A few points I think the hotel could improve on:

- you can't make coffee in your own room without incurring a charge of two euros per cup, which we thought was unusual/disappointing;
- no free wi-fi - I really think this is something that should be included in 5* hotels these days - we're expected to keep on top of emails and the like during short breaks so this just makes it difficult;
- breakfast was good in terms of choice - just about everything you could have wanted for breakfast was available. The problem was the quality, which was lacking. It's difficult to explain but for example they had a wide range of pastries, cakes and breads but none of them were actually appealing because they were quite poor quality. The 'fresh fruit' was tinned fruit, with some honeydew melon. The hot breakfast offered hot dog sausages. The butter was frozen solid and ruined the toast. It was all there - but none of it was massively desirable. It was average and in some respects perfectly adequate - but was it a breakfast I was impressed by? No. On the last day I couldn't be bothered (and we were only there for four mornings). I explained the butter situation to a member of staff but it was still frozen solid again the next morning. They just need to stick with the same offering, but increase their spend to improve the selection. I don't want mini-stale croissants that have previously been frozen, tinned peaches, budget yogurt or hot dogs!

Room Tip: Premium sea view was faultless.
See more room tips
  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,400 reviews from our community

Traveler rating
    634
    480
    186
    63
    37
See reviews for
309
654
10
96
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (374)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
West Bromwich, United Kingdom
Senior Contributor
43 reviews 43 reviews
22 hotel reviews
Reviews in 27 cities Reviews in 27 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed January 18, 2014

Stayed here for 4 nights in September, stayed in room with ocean view which was very nice, hotel was clean, love the front bar also overlooking the marina, beds on beach were 10€ which I think should be included in the room tariff, location is very good for visiting marina bars.

  • Stayed September 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Copenhagen, Denmark
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 14, 2014

Spent 3 nights here. Before booking I was rely reluctant because of the varying reviews here. I specifically asked for a room which had been refurnished - and got so. Very stylish and fantastic view directly to the ocean. The beach is nice; huge waves, deckchairs and with a small cafe run by the hotel.

The pool were clean and the restaurant at the hotel (had dinner there 2 times) was really ok. As well as a very service oriented frontdesk e.g. bringing your car ASAP when asking for it.

In my opinion a very nice hotel located absolutely at the perfect spot.

Anders

Room Tip: Ask for oceanview in a refurnished room.
See more room tips
  • Stayed October 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glyfada, Greece
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed January 14, 2014

I stayed there in October 2013 on a business trip. The hotel is quite nice, spacious rooms with great view either on the ocean or on the marina ( I had a room overlooking the marina and i strongly suggest picking up one with such view) The food was quite good and both breakfast and dinner offered a great variety, The staff was polite and helpful and always tried to start up a conversation -which is always a good thing for me. The only thing that I didnt like was that you had to pay for wifi ( I didnt as I was attending a conference so it was free for us, still I think that it should have been free for everybody- although paying for wifi is common practice almost in all hotels!) All in all, if you are planning to stay in Algavre, this hotel is certainly the best choice for you!

Room Tip: The rooms overlooking the marina are the best as the ones ovelooikng the sea have nice view as well...
See more room tips
  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheffield, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 13, 2014

Our family stayed at this hotel from 29/12/13 - 5/01/14. Couldn't fault the room or the serivice in the room. Very comfy beds and linen. Robes slippers and toiletries supplied and replaced as needed. Didn't use any of the supplies i.e coffee etc. Took my own having read about the cost. We had sea view room which was wonderful especially on the couple of days we had sun as the sunrise and sunset were amazing. The family had marina view so we had the best of both worlds.
The food was superb, something for everyone at breakfast with coffee and tea been constantly topped up. The food in the Pepper steak was some of the best I have ever had both in choice and the quality. Be warned a cup of tea costs 6 euro, apparently it is speciality tea???
The heated indoor pool is in need of updating and the temperature dropped as the week went on, but the family were glad of it as the weather rather let us down.
There are numerous eating places around the marina for lunch, something for everyone.
We found the large public areasin the hotel rather souless perhaps this was due to the fact there wasn't many people about.
I would recommend this hotel but not at this time of year. Both the hotel and resort were very quiet. One family who arrived same time as ourselves hired a car but driving round reported nothing was open. Trips advertised in the hotel don't run at this time of year. I think it is a hotel for golfers mainly at this time of year.

Room Tip: Seaview room for grounds and the sun, marina view for seeing the nightlife
See more room tips
  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Penzance, United Kingdom
Top Contributor
64 reviews 64 reviews
20 hotel reviews
Reviews in 35 cities Reviews in 35 cities
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed January 8, 2014

We knew that when we booked our week in November that the weather could be a challenge. However everyday we were able to sunbathe every day in hot sunshine - sheer bliss!

On entering the Tivoli Marina we were pleasantly greeted and after booking in were taken to our room. First problem. The room was a twin room and this was a joint 60th birthday 35th Wedding Anniversary celebration. We requested a change to a double room but were told that none were available. From my reckoning with 9 floors and about only about 50 people (we figured after a few days) staying in the hotel, this was not true and left us quite disappointed.

The room itself was pretty much what we would expect for a 4 star hotel. We are not sure why the Tivoli considers itself 5*. There was a large bathroom but the shower was over the bath. The bedroom had seagrass ‘carpet’ which i quite liked but was devoid of any pictures on the rather cool blue walls - or above the bed on the wall which wall all wood laminate.

The balcony could seat two and looked out over the pool area and sea and was a very relaxing view after coming in from the pool.

There was a Nespresso coffee machine in the room, but as other reviewers have pointed out, 2 Euros per pod of coffee was taking the mick - especially when we like our coffee strong. We didn’t use anything out of the fridge.

We left the air conditioning on in our room set at 18 degrees as the room was very hot and showing 24 on the controller. We went out to explore for a couple of hours and on our return the room was no cooler. It took three attempts and a visit to the front desk to get an engineer to come and look. He put a thermometer on the vent which showed 17 degrees and said there would be a 5 degree difference between the vent and the room temperature - meaning the room would never be cooler than 22 degrees. He explained that with so few people in the hotel, the system would not work properly.

We were not happy bunnies and had to sleep with the door on to the balcony fully open every night - and even then were too warm. The noise of the sea was quite loud and so we had to resort to earplugs. Hence our low score on sleep quality.

We went and sunbathed by the pool every day - but did we get visited by a waiter to see if we wanted drinks or a snack? No. Each time, I had to go into the hotel, call the reception and ask them to send someone. Not even 3 star service. We don’t smoke but noticed that the ashtrays on the rather flimsy tables by the sun loungers hadn’t been emptied for a a while. Not only that, when we had finished with our glasses and plates, no staff came and cleared them away until the evening. One day we came down to the pool and a plate which had ben knocked off by seagull was still under the sun longer from the day before along with teabag packets that had not been cleared away properly.

Each evening there was a turn down service. This varied between 6.00pm - 7.30pm - the exact time we are just sorting ourselves out before going out for a meal. It almost became a comedy. I guess the staff wanted to get home early.

Overall the service in the hotel was poor - and low season or not - there is no excuse for staff who will not acknowledge you as they walk past or even smile at you in the restaurant.

We visited the hot tub jacuzzi area once. We love our hot tub but were a bit shocked that their jacuzzi was kept at 30 degrees ‘for safety reasons’. It explains why no one was in it.

So, the weather redeemed the stay.

Room Tip: Get a room facing the sea if you want sun on your balcony.
See more room tips
  • Stayed November 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
Reviews in 20 cities Reviews in 20 cities
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed January 5, 2014

Spent 1 night at the Tivoli Marina Vilamoura, and I was pleasantly surprised. The check-in was very efficient, polite and professional, and the room was modern, clean and with a beautiful sea view! (room 420, 4th floor, sea facing)
The porters were very prompt helping us with the luggage.
We also had a few drinks at Canela Bar, very nice atmosphere and a beautiful view over the lovely Vilamoura Marina.
All staff was very helpful and we really enjoyed our short stay.
Breakfast was excellent, with cereals, cold meats, variety of cheeses, hot english breakfast, eggs cooked to order, a variety of fruits, yogurt, breads, danishes, etc... they cater for your every need.
I fully recommend the Tivoli, surrounded by restaurants, bars and a lively atmosphere in the summer and a more quiet and chilled out feel in the winter.

Room Tip: Room 420 on the 4th floor is a double room, sea facing and interconnecting with twin room 421, also...
See more room tips
  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Tivoli Marina Vilamoura? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Tivoli Marina Vilamoura

Address: Apartado - 65, Vilamoura 8125-901, Portugal
Location: Portugal > Algarve > Faro District > Vilamoura
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 On the Beach Hotel in Vilamoura
#5 Business Hotel in Vilamoura
#6 Spa Hotel in Vilamoura
#7 Romantic Hotel in Vilamoura
#8 Luxury Hotel in Vilamoura
#11 Family Hotel in Vilamoura
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Tivoli Marina Vilamoura 5*
Number of rooms: 383
Official Description (provided by the hotel):
Full service hotel offers leisure and sports facilities, convention center, access to the beach and sits overlooking the ocean. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Splendia, Agoda, HotelTravel.com, Travelocity, Despegar.com, Odigeo, Escapio, TripOnline SA and Tingo so you can book your Tivoli Marina Vilamoura reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Tivoli Marina Vilamoura Hotel Vilamoura
Tivoli Marina Hotel Vilamoura
Tivoli Hotel Vilamoura
Vilamoura Tivoli Marina Hotel
Tivoli Vilamoura
Tivoli Marinotel Vilamoura
Tivoli Marina Vilamoura Portugal - Algarve

Owners: What's your side of the story?

If you own or manage Tivoli Marina Vilamoura, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.