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“Very good hotel” 4 of 5 stars
Review of Vila Gale Marina

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Vila Gale Marina
4.0 of 5 Hotel   |   Avenida da Marina, Lote H 2, Vilamoura 8125-408, Portugal   |  
Hotel amenities
Ranked #15 of 35 Hotels in Vilamoura
Portugal
Top Contributor
173 reviews 173 reviews
85 hotel reviews
Reviews in 67 cities Reviews in 67 cities
105 helpful votes 105 helpful votes
“Very good hotel”
4 of 5 stars Reviewed May 8, 2013

This hotel is very good, with excellent location near the Vilamoura Marina.
The staff are very friendly.
The room i stayed was of a fair size (i Was alone) but the other rooms are bigger.
The room was clean, and the bathroom very spacious. The only minus is still the presence of shower curtains, that i personally think are less hygienic than other solutions.
The breakfast quality and variety was improved from the last time and was very good.
I haven't tried the swimming pool or the restaurant.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VilaGaleHoteis, General Manager at Vila Gale Marina, responded to this review, July 5, 2013
Dear guest

We are happy to hear you were please with your stay. The breakfast quality improved due to our need to improve every day.

Hope to see you soon,
Kind regards,
Margarida Antunes
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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644 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (172)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Derby, United Kingdom
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 7, 2013

Been to Vilamoura for a girls only weekend to celebrate my 50th birthday.
Stayed at the hotel for the 8th time and still love it.
Staff, as always very helpful, bedrooms clean and tidy, breakfast buffet style and great choice of food.
The resort is very different this time of year, lots of golfers, hen and stag weekends etc, so not so many families. We had a thoroughly fantastic weekend with extremely hot sunshine.
Can't wait to go back with my son in August again!

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VilaGaleHoteis, General Manager at Vila Gale Marina, responded to this review, July 5, 2013
Dear kimberley_mann

It's so difficult so express our enjoyment after "reading" and feeling your happiness.
Our customers satisfaction is our first priority.

Hope to see you here in a couple of weeks then.
Kind regards

Margarida Antunes
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Greenford, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 2, 2013 via mobile

We came to Vilamoura to celebrate our 1st wedding anniversary... The hotel experiance was bad....

Firstly when we arrived, even though i had requested an upgrade, i wasnt offered one even though the hotel was not busy at all! We told the reception staff it was our anniversary and was congratulated in a very dull manner! Our room... I was shocked, 2 single beds joined together! How romantic! Not! The room was dull and boring but the view was lovely, overlooking the marina. Seeing as we were not planninig to stay much in the room we were okay apart from the beds and the fact there were no sockets near the mirror (ladies take an extension lead) cleaners changed our sheets once in our 6 day stay!

No wi-fi, only in the lobby otherwise you have to pay! 4* hotel? No way!

Breakfast was nice, good variety of hot and cold food.

On the day of our anniversary there was a knock at the door, hotel staff delivered flowers, flowers my in-laws sent, the thing that made me laugh the most was the card read a message from the in-laws and to the side they crossed out there 'with compliments' message, you reckon at this point we would be given champagne? Flowers? Water, even a note! Nope!

Anyway i thought this hotel would be welcoming and friendly, most of the staff look at you like you shouldn't have even asked them a question. They won't acknowledge you at all, you could probably walk past reception injured with half a leg missing and they wouldn't realise!

There were a lot of golfers around who were really friendly.

The location is brilliant the marina is right opposite , beach behind the hotel, 2 min walk as is the casino.

I would visit vilamoura again but never at this hotel!

  • Stayed April 2013
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VilaGaleHoteis, General Manager at Vila Gale Marina, responded to this review, September 17, 2013
Dear Guest,

Thank you for sharing your review. We do regret that you did not find our hotel to your standard.
Regarding 2 single beds joined together for your 1st wedding anniversary, the hotel doesn't have double beds, only twin beds, anyway, your observation helped us improve, by buying larger sheets to make the "Italian Bed".
About the flowers card, someone from your family called us to write a card, and as is the one that we usually write! We are really sorry for the misunderstanding.
We are pleased you enjoyed our breakfast and the location.

Kind Regards,

Margarida Antunes
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Carron, Fakirk United Kingdom
Top Contributor
55 reviews 55 reviews
15 hotel reviews
Reviews in 27 cities Reviews in 27 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed April 30, 2013 via mobile

We stayed in this hotel as a couple on the 21st of April for 7 nights B&B. The hotel rooms were kept very clean and they changed the towels every day also we got clean pool towels any time we required them. The breakfast room was hidden behind a wall at the edge of the lounge hard to spot first time, the breakfast was not to bad but the amount of dirty cups around the coffee machine was not to good. The reception area is very old fashioned also the lounge area was very depressing these areas could do with a revamp very 70's. The rooms are very clean but again a bit 70's. The pool area is very nice and kept spotless the pool man was cleaning and testing the water very regular. There was not entertainment to speak of but the hotel caters for golfers rather than couples and families. Would we go back to this hotel,I don't think so there is many hotels in the town but they all look they need a revamp. The resort is very good plenty of choice of resturants on the marina but a few streets away a bit cheaper and the food just as good.

Stayed April 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VilaGaleHoteis, General Manager at Vila Gale Marina, responded to this review, July 5, 2013
Dear Gordon M

We are grateful for your visit and review.
Regarding the "golfers", it's normal at that time of the year, not many families have time for vacations in April, and that's also why felt a little bit lack of entertainment.

Kind regards,

Margarida Antunes
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 29, 2013

I have recently returned from a 4 night stay in the Vila Gale Vilamoura from 23rs April 2012 to 27th April. I really enjoyed this hotel. The staff were very friendly and efficient - nothing seemed to be too much bother. I was really impressed by the breakfast staff. They were continually checking that all the extensive food offerings were always available and they cleared plates as soon as I was finished with them. Water for tea was piping hot and always available (not so the Crown Plaza where I stayed last year). The dining room was very clean and tidy at all times. 24 hour room service was efficient and good quality. The room was spotless and the bed very comfortable. Views of the Marina and beaches (from the 8th floor balcony) were great. There were many facilities available that I did not try so can't comment on them. One slight drawback is that the sun does not impact the balconies until late morning/early afternoon but the setting sun over the marina is breathtaking at times. It is very centrally placed - a two minute walk to the Marina.

Room Tip: Hotel is 'U' shaped - rooms at the extremities of the 'U' shape (nearest to the Mari...
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  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VilaGaleHoteis, General Manager at Vila Gale Marina, responded to this review, July 5, 2013
Dear guest

We are so pleased to hear that you enjoyed your stay in our Hote.
Therefore we hope to see you soon and provide you with the same or even better experience.

Kind regards,

Margarida Antunes
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Contributor
13 reviews 13 reviews
Reviews in 7 cities Reviews in 7 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed April 25, 2013

A friend and I stayed at this hotel for 1 night on Saturday 21st April just so we could have a night out in Vilamoura.

Easy parking, reception staff were friendly, the room spacious and spotless (with a fridge which was great), great view of the marina and sea from the balcony, great aircon, good 24hour room service (which wasn't extorianate!!) - and best of all, you can't really get closer to the marina!

Breakfast was good as buffet breakfasts go, and the midday check out time was better than I could find in other similar hotels in the area (10am) - perfect for the lie in!

All in all, we would definitely be back again for a night on our next trip to the Algarve.

Room Tip: We booked a standard twin but ended up with a sea view anyway! Bonus! So if you're not fussed th...
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  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VilaGaleHoteis, General Manager at Vila Gale Marina, responded to this review, April 26, 2013
Dear Guest,

I am very pleased to know you have enjoyed your first stay at the Vila Galé Marina, and Vilamoura.
Looking forward to welcoming you back next time !

Kind regards,

Margarida Antunes
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belfast, United Kingdom
1 review
5 of 5 stars Reviewed April 18, 2013

Myself and seven others stayed in the Vile de Gale from 11th-17th April whilst on a golf trip. The hotel was excellent. Great clean , comfortable rooms with great views from the balcony.. I found a brilliant choice at breakfast, hot or cold. Yes as some people have reviewed the coffee wasn't great, but not that bad. If anyone marks down this hotel because of coffee, my goodness they are sad. Very central, close to the beach, marina and the restaurants and bars. Staff were very friendly, helpful with a smile. Rooms were immaculate when we came back from the course. All our group were very pleased. I for one will be back this year and again for golf next year. Thanks for an enjoyable stay at the Vile Gale Marina.

Room Tip: I was on the 6th floor, it was great.
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  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VilaGaleHoteis, General Manager at Vila Gale Marina, responded to this review, April 23, 2013
Dear Guest,

Thank you for sharing your review, as it is with great pleasure to find you have enjoyed your stay with us, as our main objective is the satisfaction of our guests .

We hope to welcome you back to our hotel. Thank you

Kind regards,

Margarida Antunes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Vila Gale Marina

Address: Avenida da Marina, Lote H 2, Vilamoura 8125-408, Portugal
Location: Portugal > Algarve > Faro District > Vilamoura
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 On the Beach Hotel in Vilamoura
#11 Family Hotel in Vilamoura
#12 Luxury Hotel in Vilamoura
#14 Romantic Hotel in Vilamoura
Price Range (Based on Average Rates): $
Hotel Class:4 star — Vila Gale Marina 4*
Number of rooms: 243
Official Description (provided by the hotel):
The hotel is located directly in the tourist centre of Vilamoura a mere 200 m from the beach and 50 m from the marina. It is right near all the shops, restaurants, bars and transportations in Vilamoura. The nearest airport is in Faro only 25 km away. The hotel was built in 1995 and renovated in 2002. It has a total of 243 rooms from which 44 standard rooms with ocean view and 14 suites suitable for families. The facilities are air-conditioned and include a lobby with a 24-hour reception, lifts, a coffee shop, a newspaper stand, a bar, a buffet or a la carte restaurant with a separate non-smoking area (children's highchairs available on request), a conference rooms, free Wi-Fi internet access in public areas, car park. For an additional cost guests may use the hotel safe, the laundry services and the garage. The rooms are attractive and decorated in a maritime style. They are equipped with air conditioning, electronic safety door look, direct telephone, safe, LCD TV with Cable and Pay TV, Wi-Fi Connection (for and additional cost), Minibar and 24 hour room service, private bathroom with telephone and hair dryer. The hotel features an outdoor swimming pool with a pool bar, sun loungers and parasols. Guests may also enjoy the Health Club equipped with an indoor swimming pool, a Jacuzzi, a steam room, a Gym and 2 tennis courts (part of a neighbouring hotel and available for an additional fee). There are deck chairs and parasols available on the sandy beach and an entertainment programme rounds off the hotel's offerings. A fine buffet is on offer on every meal of the day. Lunch and dinner may also be taken a la carte. ... more   less 
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Also Known As:
Vila Gale Marina Vilamoura, Portugal - Algarve
Vila Gale Marina Hotel

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