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“Excellent stay!” 4 of 5 stars
Review of Dom Pedro Marina

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Dom Pedro Marina
4.0 of 5 Hotel   |   Avenida Tivoli, Lote H4, Vilamoura 8125-410, Portugal   |  
Hotel amenities
Ranked #14 of 36 Hotels in Vilamoura
West Midlands
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
“Excellent stay!”
4 of 5 stars Reviewed August 12, 2013

We booked a two week break at the Dom Pedro and were not disappointed at all! The location is ideal, about 5 mins from the beach. The room was spacious and clean. Breakfast was decent with hot and cold options. It was hard to reserve as sun bed at the hotel so we decided to go to the beach. We found the sun beds expensive on the beach (20Euro a day) so we purchased some parasols and mats in a nearby shop. Worked out well as the beach was amazing! The marina is also nearby with plenty of various cuisines. Someone we met recommended that we try one of the squares just off the marina and we found some lovely places to eat! We did try a few day trips to Lagos etc and although the prices were reasonable we did not find that the time we spent there worth the trip sadly. Although, the trips to Albufieria was near and worth our time. Overall, I would definitely recommend the Algarve for all types of travellers. The scenery, people and food were all fabulous!

  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerDPM, Manager at Dom Pedro Marina, responded to this review, August 29, 2013
Dear Guest,

Thank you for your feedback and for choosing Dom Pedro Marina Hotel.

We were delighted to know that you had an excellent stay with us.

It was a pleasure to have you as our guest and we look forward to welcoming you back.

Kind regards

Alexandra Santos
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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534 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (175)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Greater Manchester, United Kingdom
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed August 9, 2013

We have just had our first decent nights sleep after returning from a week at this hotel IN A FAMILY RESORT. So I'll give you all a strong warning. Look through my other reviews, I don't whine, but I don't do sleep deprivation well either after paying a lot of money to stay at a standard hotel.

The staff are excellent, room is as expected, balcony small but adequate, clean, entertainment poor (except the Jazz/Pop pianist on Wednesday, but plenty to see/do on the Marina anyway). Breakfast was poor, so we ate in a cafe just across the road. If you want to drink anything out of the minibar replace it from a shop over the road. They do miniatures everything, before the minibar Police come.

Right, anyway, so we stayed in a third floor seaview room, which is directly facing the main road and the one way system. We paid more for the privilege of doing this, as we both work very hard and needed to be guaranteed a good break and relaxation. I think they sometimes refer to this type of this as 'a holiday', but with the added sleep deprivation, I'm not entirely sure we didn't just go on a Red Cross mission to Afghanistan.

Portuguese youth pour from one particular nightclub which is owned by Cristiano Ronaldo's brother and is subcontracted out by the neighbouring Tivoli hotel. This happens at 5am through to 7am when the club finally closes. As you can imagine, they come out at all ages, in a bit of a state. There is no policing, crowd control or security provided, they just would not get away with it in Britain, and that's saying something. The footfall out of there has been directed through the district of the hotel, and closed through the Marina, because multi-million pound permanently birthed yachts were leaving because of the noise disturbance, so it's now the tourists that have to deal with it.

The idiots proceed to scream obscenities, chant football songs, and fight throughout the morning whilst wenches proceed to get the men to fight for them. This is not just a Friday or Saturday night, it's pretty indiscriminate and can and did happen on every single night we were there. I've attached one particular photograph of one wench screaming while two teenage chimpanzees windmill in.

So in order to combat this, I gave the opportunity for the hotel staff to sort it. I spoke to the Police personally to sort it, and I also attended the Tivoli Hotel and asked them to sort it. The general reaction was 'the owner has too much money so we can't'. It makes me even more angry just thinking about it. I would rather have had the money burnt in front of my face than put my worst enemy in this room for a week. Anyway, I can't say I didn't try my best for everyone, and I mean the HUNDREDS of people complaining around this area of Vilamoura EVERY DAY.

Oh, we were offered a room change, apparently it's quieter overlooking the bins at the back of the hotel.

I'd never go back here again, they've managed to turn a family resort into a mini-Kavos. Good luck.

  • Stayed August 2013, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerDPM, Manager at Dom Pedro Marina, responded to this review, September 3, 2013
Dear Guest

Thank you for taking the time to write a review of your recent stay.

I was truly disappointed to learn that your experience was not in keeping with your expectations and I would like to inform you that I am always available to speak with the clients and listen their suggestions. You could had have a word with me and together find a solution to make your holidays more pleasant and also to find out why you say the breakfast was so poor (???). But instead you preferred to be totally destructive on the internet.

Anyhow I would like to have you again as our guest so we could change your opinion.

Just one last thing, I would like to inform that we do not have any rooms overlooking “the bins”.

Kind regards

Alexandra Santos
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mexborough England
Top Contributor
77 reviews 77 reviews
16 hotel reviews
Reviews in 29 cities Reviews in 29 cities
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed August 7, 2013

My wife and I decided to join some family who were staying at the hotel, I had no preconceived thoughts having stayed in the past at the other Dom Pedro, the Ampallius and the Tivoli Marine Hotel.
On Arrival, we were early, the staff were,helpful, friendly and professional. We had a room on the 5th floor overlooking the pool, it was clean reasonably spacious, clean bathroom, although a little dated it was good. The balcony is small with 2 chairs and a small table, perhaps too small and the room felt slightly dark. The beds were good and the linen seemed to be changed daily. The towels are the usual small and with two showers or baths per day, not enough. The room wasn't well lit, and who decides were to put power points, there are never enough and the few they have are always in the wrong spot. There was a fridge with a few drinks and a safe ( you need a dongle from reception). The breakfast had a good variation, fried eggs, always hard and greasy bacon, the bar service was good and a reasonable choice of lunch food.
Overall the staff were excellent, the position is good the pool is adequate and sitting area is ok. The downside was, about 6am every morning there seems to be an outpouring, either from a club or the casino, there is the usual noise, despite the double glazing it did wake me each morning. This isn't the fault of the hotel but is a factor

Room Tip: Pay the extra if you want better but better is only another sitting room and an extra balcony
See more room tips
  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerDPM, Manager at Dom Pedro Marina, responded to this review, August 21, 2013
Dear Guest,

Thank you for your review and for choosing Dom Pedro Marina Hotel.

I will make sure that the staff receives you compliments.

We will take in consideration your suggestions and hope that in your next visit you will find everything at your convenience.

We look forward to welcoming you again.

Kind regards
Alexandra Santos
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed August 4, 2013

We stayed at the Dom Pedro for a week and found the staff extremely helpful and friendly. Our room was basic but very clean, with a sea view which was great! We stayed on a bed and breakfast basis but ate in the hotel's restaurant on a couple of occasions and thought that the food was better than some of the restaurants in the marina. The location of the hotel is very good, being close to all amenities. The only downside would be that there are not enough sunbeds or parasols for the number of guests staying in the hotel, I would think that this is something which could (and should) be easily rectified.

Room Tip: Book a room with a sea view on one of the higher floors.
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  • Stayed July 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerDPM, Manager at Dom Pedro Marina, responded to this review, August 17, 2013
Dear Guest,

Thank you for you for sharing your opinion and for choosing Dom Pedro Marina Hotel.

I will make sure that the staff receives your compliments.

We will take in consideration your suggestions and hope that in your next visit you will find everything at your convenience.

It will be a pleasure to have you as our guest again.
Kind regards

Alexandra Santos
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wakefield, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 4, 2013 via mobile

Have just spent a lovely ten night stay at the Dom Pedro Marina. The hotel is in a good location close to the beach and marina and although close to the road no disturbance from local traffic. A short walk to neighbouring Quateira. Like other travellers was disturbed early mornings by revellers from nearby night club. The staff were friendly and helpful and rooms spotless with towels changed daily. Food was more than adequate with a good choice for breakfast and dinner. Despite certain guests trying to discredit the food by loudly videoing the dining room,which only served to make staff and guests feel uncomfortable and make themselves look silly. Overall a great holiday thank you Dom Pedro Marina.

Stayed July 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerDPM, Manager at Dom Pedro Marina, responded to this review, August 17, 2013
Dear Guest,

Thank you for your kind words and for choosing Dom Pedro Marina Hotel.

Your generous comments, regarding our staff and food are very welcome. On behalf of the whole team, thank you very much.

It was a pleasure to have you as our guest and we look forward to welcoming you back soon.

Kind Regards

Alexandra Santos
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 1, 2013

dom pedro marina hotel is in an excellent location both close to the beach and the marina. We were bed and breakfast with the breakfast buffet providing an excellent selection. The rooms were cleaned everyday, beds made and towels replaced. One negative would be that during peak times there was not enough sun loungers - we actually had our sun loungers taken by other hotel guests even thought we had placed towels on them. The hotel provides guests with towels for use at the pool/ beach which was very handy. All staff were very helpful and pleasant. Overall we had a great experience staying in the dom pedro marina hotel.

  • Stayed July 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerDPM, Manager at Dom Pedro Marina, responded to this review, August 16, 2013
Dear Guest,

Thank you for choosing Dom Pedro Marina Hotel and for sharing your kind opinions regarding your recent stay.

We were delighted to know that you had an enjoyable stay with us.

It was a pleasure to have you as our guest and we look forward to welcoming you again soon.

Kind regards

Alexandra Santos
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cheshire
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 31, 2013

Stayed at this hotel for a long weekend on a girl's weekend away. On the positives, the location is great, rooms were very clean, there was a good choice at breakfast, and there is a nice reception area. On the negatives, the rooms were fairly basic with with little or no frills, check-in took ages and not terribly friendly, never enough beds by the pool unless you get down with your towels by 8am the reserve beds (should NOT be allowed!!!), pool service slow as only one waiter on who was doing his best. Also our room stank of cigar smoke - on the curtains and bedding and despite leaving the window open for the 4 days, it was fairly unpleasant.
If you just want a base just to sleep and shower, then this hotel is fine. If you want a bit more luxury then try somewhere else.

  • Stayed June 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerDPM, Manager at Dom Pedro Marina, responded to this review, August 16, 2013
Dear Guest,

Thank you for your comments and for choosing Dom Pedro Marina Hotel.

We will take in consideration your suggestions and hope that in your next visit you will find everything at your convenience.

Kind regards
Alexandra Santos
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Dom Pedro Marina

Address: Avenida Tivoli, Lote H4, Vilamoura 8125-410, Portugal
Location: Portugal > Algarve > Faro District > Vilamoura
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Restaurant Room Service Suites Swimming Pool
Hotel Style:
#11 Luxury Hotel in Vilamoura
#12 Romantic Hotel in Vilamoura
#13 Family Hotel in Vilamoura
Price Range (Based on Average Rates): $
Hotel Class:4 star — Dom Pedro Marina 4*
Number of rooms: 155
Official Description (provided by the hotel):
Facing the Atlantic Ocean, Dom Pedro Marina is only a short stroll away from the cosmopolitan Vilamoura Marina, affording a variety of bars, nightlife, restaurants and shops. An informal and familiar ambiance is provided at the hotel, with private gardens overlooking the swimming pools. Guests can also enjoy the hotel jacuzzi. A beach bar and sunlounger area are exclusively dedicated to Dom Pedro guests, available seasonally on the beach. ... more   less 
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Also Known As:
Dom Pedro Marina Hotel Vilamoura
Dom Pedro Marina Vilamoura, Portugal - Algarve
Hotel Dom Pedro Marina

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