We love this hotel, it's facilities, it's position in vilamoura, the whole place. As a person who spends close to three hundred days a year in hotels and as an IHG Royal Ambassador and platinum elite member it saddens me how this hotel is let down by the check in staff. I wrote and phoned to tell them my arrival time but when checking in was basically told I shouldn't arrive at midday, we only wanted to get changed and our bags looked after. On check out the staff where just as obnoxious about getting us out the room and settling the bill even though we weren't leaving until 17:00 hours. The rest of the staff where great and hopefully don't end up being dragged down the same road. This isn't a one off either but the third year in a row that we have witnessed this.
- Official Description (provided by the hotel):
- Totally renovated, the Hotel offers 327 spacious rooms and suites, all with private balcony, individual air conditioning, wireless high speed internet, TV, Nespresso coffee machine and in room safe. Other facilities include a dedicated Golf Reception desk, an outdoor Putting Green and a Multi-sports area. The Almond Tree Wellness Spa includes treatment rooms, Hamman and dry Sauna, a modern Fitness Center, indoor heated pool and extra large whirlpool. Also available is an outdoor pool with apx. 1000 m2 and a large sundeck, with full view over the Vilamoura beach. Local and International gastronomy is available in the Restaurant Cataplana with daily buffet, a la carte options as well as dinner Al Fresco in the Patio. The Caravela Bar & Lounge by the pool area is the perfect choice for enjoying a drink or having a light snack. For Meetings & Congresses the Hotel offers 1488 m2 of meeting space, all on same Floor, equipped with modern technology and benefiting of natural sunlight. ... more less
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- Also Known As:
- Crowne Plaza Vilamoura - Algarve Hotel Vilamoura
- Crowne Plaza Vilamoura - Algarve Portugal