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“Very nice!” 4 of 5 stars
Review of Crowne Plaza Vilamoura - Algarve

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Crowne Plaza Vilamoura - Algarve
5.0 of 5 Hotel   |   Rua do Oceano Atlantico Algarve, Vilamoura 8125-478, Portugal   |  
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Ranked #9 of 35 hotels in Vilamoura
belfast
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
Reviews in 22 cities Reviews in 22 cities
18 helpful votes 18 helpful votes
“Very nice!”
4 of 5 stars Reviewed April 28, 2013

Nice hotel , clean and well maintained.
Staff very friendly and helpful.
Breakfast good
Evening meal a buffet , a bit expensive and not to my taste.
Access to lovely beach and within walking distance to marina.
Rooms good size, try and get sea view.
Decor pale creams white beige, crying out for a pink scatter cushion here and there !
Only one chair on balcony?

Room Tip: Sea view definitely worth it for the view and evening sun.
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  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MP_CP_Vilamoura, General Manager at Crowne Plaza Vilamoura - Algarve, responded to this review, April 30, 2013
Dear Guest,
Our guest’s experiences at the Crowne Plaza Vilamoura are our major concern.
We delighted that you enjoyed your stay at the Crowne Plaza Vilamoura, and do look forward to welcome you back.
Kindest Regards,
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (306)
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English first
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 27, 2013

Truly amazing hotel, fantastic rooms and facilities. I could spend all day in the awesome spa or by the pool side. Excellent restaurant and lounge bar, rooms are super quality and the beds really comfortable.

I have stayed here twice already and am going back again in May - note to CP staff - an upgrade to a sea view would be lovely ;o) Lol

Truly superb!

Room Tip: All are great but sea views are simply amazing!
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  • Stayed May 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MP_CP_Vilamoura, General Manager at Crowne Plaza Vilamoura - Algarve, responded to this review, April 30, 2013
Dear Tony,
We are delighted that your experience at our Hotel was truly amaizing and that you where able to enjoy all of the Hotel facilities.
Thank you for your enthusiastic review about the Crowne Plaza Vilamoura.
Looking forward to welcome you again in May.
Kindest Regards,
General Manager
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Newton Aycliffe, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 26, 2013

Start on the good points the room was excellent we had a free upgrade to superior room, sea view .The staff were very helpful at all times ,we had free mini bus to all golf courses .The bad points no tea & coffee in room ,breakfast was ok just ,did not try evening meal as there is a great choice in Vilamoura The hotel seam to have a policy of trying to trying to charge you for extras as best they can ,we arrived March 31st weather ok for golfing but not swimming in the outside pool ,try the indoor pool there is a extra charge why we are in a 5 star hotel ,wi-fi free in foyer extra charge in room .will not be coming back better Hotels by far

  • Stayed April 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MP_CP_Vilamoura, General Manager at Crowne Plaza Vilamoura - Algarve, responded to this review, April 30, 2013
Dear Guest,
We would like to thank you for choosing the Crowne Plaza Vilamoura for your recent stay at Vilamoura.
I would like to clarify that the indoor swimming pool is part of the spa facilities and has a daily charge of €10 per person to use the swimming pool, jacuzzi, sauna, hammam... Also the free internet is available in the lobby and reception area and also in the bar...
May we have another opportunity to welcome you at the Crowne Plaza Vilamoura.
Kindest Regards,
General Manager
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Liverpool, United Kingdom
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 24, 2013

Nice modern rooms and bathrooms. Very clean. For some reason only 1chair on balcony, a very nice modern chair but we quite like to sit out and have a drink when we co e up from the pool. Service in bar so slow it's quicker to walk to the Marina, especially if you want hot food. On our last day we decided to have lunch in the hotel. Taxi was picking us up at 3.30 so we went in at 2.30 and ordered a sandwich it came at 3.15. The standard of food and service not 5 star Lovely big pool but not enough cushions for all the beds.
Breakfast buffet ok nothing exceptional evening buffet lucky if the hot food is warm one night every dish was cold. Kettle in room but no tea bags or cups or milk, this is because they sell specialist teas and you have to pay for them. They offer upgrade to everyone and you think it's at a discount rate, but it's the normal rate. Hard pillows on bed but they will send up soft feather
pillows if you ask at reception. Great position right on beach, next to casino and 5 mins Marina

Room Tip: If you like a cup of tea take your own teabags.
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  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MP_CP_Vilamoura, General Manager at Crowne Plaza Vilamoura - Algarve, responded to this review, April 30, 2013
Dear Rita,
Thank you for taking your time and give us the feedback regarding your stay at our hotel.
All the issues appointed in all comments and complaints are analyzed and we do make all efforts to solve them in order to provide guests best experience being this one of our majors concerns.
Kindest Regrads,
General Manager
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Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 24, 2013 via mobile

Clean friendly professional helpful - the staff here do everything you ask of them
Group of 12 stayed here last week for the 2nd year in a row - I complained last year about bar priced and they have dropped haha- they do do a 20% happy hour discount!!
Breakfast lovely ,spa lovely and price also dropped down!!
Recommend to any groups of golfers

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MP_CP_Vilamoura, General Manager at Crowne Plaza Vilamoura - Algarve, responded to this review, April 30, 2013
Dear ALD,
Be sure that our staff strives all efforts to ensure that all our guests may enjoy an unforgettable experience at our hotel and all reviews and comments will help us enhance delivered guest service.
We do look forward to be welcoming you in a not too distant future.
Kindest Regards,
General Manager
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Vilnius, Lithuania
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed April 23, 2013

Stayed there whole week in April 2013. I was nicely surprised with quality of service in Crowne Plaza and in Algarve overall! Hotel is big , but almost all room are overlooking a part of ocean, each room has a balcony. Rooms are well furnished and spacious. Reach breakfast with kids friendly food , all hotel is kids friendly they have additional pool for smaller ones. In bar they have life music each evening, so it kind of nice to sit there with glass of wine or caipirinha! Hotel situated just 5min by walk from main entertainment place Marina.

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MP_CP_Vilamoura, General Manager at Crowne Plaza Vilamoura - Algarve, responded to this review, April 30, 2013
Dear Renata,
We would like to thank you for the preference you showed on choosing the Crowne Plaza Vilamoura for your recent stay and for taking the time to post your opinion.
We are pleased to know that your stay with us exceed your expectations.
Looking forward to welcome you back again.
Kindest Regards,
General Manager
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Isle of Man, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 21, 2013

Just returned this week from Crowne Plaza Vilamoura. This hotel is spectacular, bathrooms are amazing with floor to ceiling glass, room very clean and beds comfortable. We stayed on a bed and breakfast basis and found the food good, with great selection for all tastes. The service was good and the staff helpful. Plan to go back in September for a few days.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MP_CP_Vilamoura, General Manager at Crowne Plaza Vilamoura - Algarve, responded to this review, April 30, 2013
Dear Lynn,
It is indeed very rewarding to receive our customers’ recognition, such comments certainly help in motivating our team and, more important, in providing a more personal service.
Looking forward to welcome you back again in September at the Crowne Plaza Vilamoura.
Kindest Regards,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Crowne Plaza Vilamoura - Algarve

Also Known As:
Crowne Plaza Vilamoura - Algarve Hotel
Crowne Plaza Vilamoura - Algarve Hotel Vilamoura
Crowne Plaza Vilamoura - Algarve Portugal
Address: Rua do Oceano Atlantico Algarve, Vilamoura 8125-478, Portugal
Phone Number:
Location: Portugal > Algarve > Faro District > Vilamoura
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in Vilamoura
#8 Luxury Hotel in Vilamoura
#9 Family Hotel in Vilamoura
Price Range (Based on Average Rates): $
Hotel Class:5 star — Crowne Plaza Vilamoura - Algarve 5*
Official Description (provided by the hotel):
Totally renovated, the Hotel offers 327 spacious rooms and suites, all with private balcony, individual air conditioning, wireless high speed internet, TV, Nespresso coffee machine and in room safe. Other facilities include a dedicated Golf Reception desk, an outdoor Putting Green and a Multi-sports area. The Almond Tree Wellness Spa includes treatment rooms, Hamman and dry Sauna, a modern Fitness Center, indoor heated pool and extra large whirlpool. Also available is an outdoor pool with apx. 1000 m2 and a large sundeck, with full view over the Vilamoura beach. Local and International gastronomy is available in the Restaurant Cataplana with daily buffet, a la carte options as well as dinner Al Fresco in the Patio. The Caravela Bar & Lounge by the pool area is the perfect choice for enjoying a drink or having a light snack. For Meetings & Congresses the Hotel offers 1488 m2 of meeting space, all on same Floor, equipped with modern technology and benefiting of natural sunlight. ... more   less 
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