We had booked a special offer spa day at Klein Zwitserland. Reception staff were welcoming, and polite and took the time to show us round the spa area. The spa section of the hotel has been recently renovated, and it shows. It's spotlessly clean, well kept with very tasteful decor. We had the swimming pool (with view over the rolling hills and grazing cows) all to ourselves, and the massage was very relaxing from a professional and friendly therapist.
The sauna area is one of the nicest I've been to. Really luxurious, great views over the hillls and again, we had it to ourselves until around 5pm when other guests arrived.
We decided to have dinner in the restaurant and this was the only min point I can mention. We choose the fixed, four course menu. I didn't recognise the name of one of the items on the menu and asked the waiter what it was, and was told "oh, that, it's just a piece of meat, it's very tender, you'll love it".
The food was delicious, and we really enjoyed it. Panna cotta as part of the desert was a bit of a let down, this is my favorite desert but here it tasted as if the cream they used had curdled, but I found this detail so minor and was so relaxed after our spa day and not wanting to spoil our day that I couldn't find the energy to complain.
So when our -somewhat arrogant- waiter returns to table and asks if had we enjoyed our meal. "Yes", I tell him, "but I'm wondering what the name of that piece of meat was in English". "Sweetbreads" says he. "Didn't tell you beforehand because it would just have ruined your meal."
I almost threw up on the spot. I've just been told I've eaten a calf's pancreas or some other gland, and I have to say I left the hotel with a bad taste in my mouth after what had been up until then such a nice day.