We stayed 5 nights at Schaepkens as a launching point for the F1 Grand Prix at Spa-Francorchamp, Belgium. For this purpose, the hotel was admirably situated. It's location within Valkenburg is perfect. For both of these reasons, it was sad to see so much of the facility in a tired state of decoration and even repair. The area around the elevators smelled musty-oily. Rooms had irregular fittings. One of our rooms looked newly done, but had no plugs in the bathroom, no provided hairdryer, and overly-bright and glaring lights. The other room had dark, yellowy lights (but excellent bedside reading lights) and chairs in bad need of new upholstery and springs. Hallways were uninviting, dining area was heavily set in an older style of decoration.
Buffet breakfast was limited on weekdays, but nice on weekends. If you're expecting a Pacific Northwest styled cup of coffee, you'll be very disappointed. But the weekend cheese plate was very fun and the breads were quite exceptional. Pity that they only serve dinner as a buffet -- we usually ate out of the hotel because, even though the price was right, we never felt we could justify buffet volume.
Staff was generally helpful and accommodating. One day we asked for fresh linen and the request was honoured without question.
Here's the big problem: nighttime noise from the courtyard! With no A/C windows had to be left open for ventilation. With the bar spilling out on to the terrace, sometimes loud (terrible) music, loud laughing, and the occasional fight, there was no sleep until well into the wee hours of the morning. This was such a shame because the beds were really quite nice.
If the hotel did a good-quality, facility-wide facelift (maybe adding some internal air circulation to the rooms), they'd have a real winner. In the meanwhile, bring your own amenities and DEFINITELY ask for a room facing away from the outdoor terrace.
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