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“Not sure why there are not any reviews for this place. Good choice .” 4 of 5 stars
Review of Bastion Deluxe Amsterdam Airport / Hoofddorp

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Bastion Deluxe Amsterdam Airport / Hoofddorp
4.0 of 5 Hotel   |   Vuursteen 3, 2132 LZ Hoofddorp, The Netherlands   |  
Hotel amenities
Ranked #9 of 12 Hotels in Hoofddorp
Houston, TX
Top Contributor
129 reviews 129 reviews
55 hotel reviews
Reviews in 33 cities Reviews in 33 cities
119 helpful votes 119 helpful votes
“Not sure why there are not any reviews for this place. Good choice .”
4 of 5 stars Reviewed February 11, 2014 via mobile

This is a good choice for a clean, newer, modern hotel near the airport. I was attending a convention at the RAI and chose to stay near the airport and ride the train. The train runs nearly all hours and the hotel provides an airport shuttle between 6am to 12am. Past that expect a hefty can fare to the hotel. The rooms were clean, large (for European standards) and had all the right amenities. Free wifi is nice, pricey breakfast was not worth it to me. There is a mcdonalds in the parking lot, but you almost need a car to access it. Only the drive thru was open any of the times I saw it. It can be confusing trying to find out about this hotel. Hotels.com has all the right photos and info. Tripadvisor has the Best Western and this hotel mixed up. The Best Western is connected but not the same. Even Bastion makes it confusing. Apparently there is another Bastion Deluxe Airport (according to their shuttle service) but I never saw a bus for it. They could do better on their information, but once here, this is a good hotel and a very reasonable price.

  • Stayed February 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bastion Hotel G, Eigenaar at Bastion Deluxe Amsterdam Airport / Hoofddorp, responded to this review, February 25, 2014
Dear guest,

We would like to thank you for your review regarding the Bastion Deluxe Hotel Amsterdam Airport. As we can see you have experienced the personal atmosphere, hospitality, comfort and good facilities of Bastion Hotel Groep and you have summarized it in a great review!
Thank you very much for that.

What can we improve on our breakfast to make the breakfast worth it for you?

Tripadvisor was mixed up with the Best Western Amsterdam Airport indeed, but now that is solved. Best Western Amsterdam Airport Hotel is also managed by the Bastion Hotel Groep and there is another hotel Bastion Hotel Schiphol/Hoofddorp. I can imagine this is confusing for you and other guests, because they are all in the same spot near the Airport.

The hotel where you have slept, Bastion Deluxe Hotel Amsterdam Airport, is a new hotel and that is the reason why there are not so many reviews yet.

I hope to have informed you sufficiently for this moment and we are looking forward to welcome you in one of our hotels.

With kind regards,

Team from the Bastion Hotel Groep.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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68 reviews from our community

Traveler rating
    16
    32
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    5
See reviews for
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
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A TripAdvisor Member
1 of 5 stars Reviewed February 5, 2014

My meal took 45 min to get ready, and also service is very low. I dint recommend this place to eat even if you stay at the hotel. Go to the other ones at the surroundings.

not so many options to order and I found a hair in my plate. Well, actually it was not my best dinner...

Stayed February 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bastion Hotel G, Eigenaar at Bastion Deluxe Amsterdam Airport / Hoofddorp, responded to this review, February 25, 2014
Dear guest,

We would like to thank you for the review which you have posted on Tripadvisor.

First of all we would like to apologize for the fact that the hotel did not meet your expectations.

We are very sorry to hear that the service of the staff was not what it should be. We acknowledge that a good service from the staff contributes to a pleasant stay in the hotel.
Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

The Bastion Hotel Groep wants to offer each guest personal hospitality and a high level of service, that is why we have implemented improvements on our courses.

As an appreciation to your review and to show we are really sorry, we want to offer you a voucher for free breakfast the next time you will sleep in one of our hotels.

With kind regards,

Team Bastion Hotel Groep
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Bastion Deluxe Amsterdam Airport / Hoofddorp

Address: Vuursteen 3, 2132 LZ Hoofddorp, The Netherlands
Location: The Netherlands > North Holland Province > Haarlemmermeer > Hoofddorp
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 12 Hotels in Hoofddorp
Price Range (Based on Average Rates): $
Hotel Class:4 star — Bastion Deluxe Amsterdam Airport / Hoofddorp 4*
Number of rooms: 185
Official Description (provided by the hotel):
The Bastion Deluxe Hotel Amsterdam Airport is a luxurious four star hotel that stands for personal atmosphere, hospitality, comfort and good facilities for an attractive price. The hotel offers 24-hour front office services, comfortable Deluxe rooms and an extensive choice of dishes at it's atmospheric restaurant. Guests are welcome at the hotelbar and seperate smoking lounge. The hotel offers complimentary use of the fitness room and swimming pool. Free wireless internet access is available in the entire hotel. The hotel is situated along the A4, across Schiphol Airport and can be easily reached within seven minutes by car. Domestic animals are not allowed. Location / accessibility The hotel is ideally situated along the A4, across Schiphol Airport and in the vicitiy of Business Centres in and around Schiphol/Hoofddorp. The airport can be reached within seven minutes by car. Many attractive cities like Zaanstad, Haarlem and Leiden are well accessible from the hotel. Rooms The hotel offers 185 Deluxe rooms. The Deluxe rooms are equipped with a television, free WiFi, a working desk, a safe, free coffee & tea making facilities and a bathroom with bath/shower, toilet and hairdryer. Food & Beverage The hotel serves breakfast on weekdays from 6:00 till 9:00 hrs and in weekends from 7:00 till 10:30 hrs. The hotel has an attractive restaurant with an extensive a la carte menu. The restaurant is open from 11:00 till 23:00 hrs for lunch and dinner. The hotel bar is open till 23.30 Hrs. Schiphol Airport Shuttle Service Our free shuttle bus departs from the hotel to Schiphol Airport every 30 minutes; on the whole and on the half hour. The first bus departs at 6.00 A.M. And the last bus departs at 11.30 P.M. Our free shuttle bus departs from Schiphol Airport to the hotel every 30 minutes; quarter to and quarter past the hour. The first bus departs at 6.15 A.M. And the last bus departs at 11.45 P.M. You may find our shuttle bus at Schiphol Airport at the area for hotel shuttle services at platform A9, located directly outside the arrivals hall. This bus may be recognized with the names Best Western Airport & Bastion Hotel stated on its side. A reservation is not required for the shuttle service from the airport to the hotel. A reservation is required for the shuttle service from the hotel to the airport and can be made at the reception. ... more   less 
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