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“Helpful staff” 4 of 5 stars
Review of NH Amsterdam Schiphol Airport

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NH Amsterdam Schiphol Airport
4.0 of 5 Hotel   |   Kruisweg 495, 2132NA Hoofddorp, The Netherlands   |  
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Ranked #8 of 12 Hotels in Hoofddorp
New York City, New York
Top Contributor
246 reviews 246 reviews
41 hotel reviews
Reviews in 88 cities Reviews in 88 cities
78 helpful votes 78 helpful votes
“Helpful staff”
4 of 5 stars Reviewed April 17, 2014

Friendly helpful staff. Our luggage was delayed en route and they helped us out with basics and let us check out late so that we could wait for our luggage. Notice to those trying to get there by rental car -- it is hard to find the route due to construction and the GPS will tell you to make turns where roads no longer exist.

Stayed April 2014, traveled with family
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734 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
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English first
Brussels, Belgium
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 17, 2014

I am a frequent business traveler and see many hotels.
This one differentiates it's self through it's quality personnel.
Whether it's at reception, the breakfast room or the dining area, all staff members are polite, courteous and attentive (and really seem to care).
The rooms are clean, the beds are comfy and the shower works well....what more could you ask for.

  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Purmerend, The Netherlands
Senior Contributor
35 reviews 35 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed April 16, 2014

Because of an early flight I stayed once again one night in this hotel. They gave me an upgrade to an executive room which was spacious and clean while the king-size bed was comfortable. The bathroom, with a bath tub and walk-in shower, was also clean. The only negative was the small, old TV (still no flat screen). As the Meeting Point restaurant was closed I had dinner in the Gusto restaurant where I had a very good meal. The only alternative was MacDonald’s across the street. I did not use the breakfast.
The service was professional and very friendly while the shuttle to the airport was free. Although the hotel is located close to the airport the noise of planes taking-off or landing was no problem. Good value for money given the attractive rate I paid using the NH Hotels website.

  • Stayed April 2014, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
3 of 5 stars Reviewed April 14, 2014

I was expected more for my 3 days of staying here. Although hotel staff were friendly, they don't really do their job. We didn't received 3rd set of towels for 3 person in room even after 2nd request. The TV set is horrible, I was watching such a display in 90s, and even though my was able to show regular local channels. TV-set is charging for anything, and doesn't has free options. Lastly, I wasn't informed about extra city and room fees, that sum up 5 euro/p.day. Hotel doesn't compares to my previous US experience in 4 stars hotels.

Stayed April 2014
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Kingston-upon-Hull, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 14, 2014

Stayed one night. Have been to Amsterdam before so not that concerned about being right in the heart of things. Some pleasant touches - welcome sweets, water and fruit on arrival for all guests. Swimming pool and steam room adequate for clearing the travel dust away! Staff very good. I found them all courteous, helpful and very cheery. As previous reviewer said - rooms in need of a fresh lick of paint but again did provide some welcome touches complimentary such as shower gel and wash sponge.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surrey, Uk
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed April 10, 2014

Pretty good,average hotel with some very friendly and helpful staff and some less so. The rooms are beginning to look a bit tired and in need of refurbishment. Good access to the nearby business area and the airport by hotel shuttle bus.

  • Stayed March 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with NH Hotels

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Littleton, Colorado
1 review
5 of 5 stars Reviewed April 10, 2014

This is a very nice hotel. The room was clean and comfortable, with nice amenities. The airport shuttle is convenient. The service was professional and friendly. There is a nice gift shop in the lobby. Overall, a good experience.


  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with NH Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about NH Amsterdam Schiphol Airport

Address: Kruisweg 495, 2132NA Hoofddorp, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Haarlemmermeer > Hoofddorp
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Luxury Hotel in Hoofddorp
#5 Business Hotel in Hoofddorp
#6 Romantic Hotel in Hoofddorp
Price Range (Based on Average Rates): $
Hotel Class:4 star — NH Amsterdam Schiphol Airport 4*
Number of rooms: 419
Official Description (provided by the hotel):
NH Amsterdam Schiphol Airport is a four-star hotel conveniently located just ten minutes from the Amsterdam Schiphol Airport. This location offers great connections to the rest of the country by car and public transportation, as well as fast access to numerous tourist and business sites. ... more   less 
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Also Known As:
Nh Hotels Hoofddorp

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