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“Nice, with excellent service” 4 of 5 stars
Review of Courtyard Amsterdam Airport

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Courtyard Amsterdam Airport
4.0 of 5 Hotel   |   Bosweg 15, 2131 LX Hoofddorp, The Netherlands   |  
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Ranked #6 of 12 Hotels in Hoofddorp
GreenLeadersSilver level
Washington DC, District of Columbia
Top Contributor
58 reviews 58 reviews
22 hotel reviews
Reviews in 29 cities Reviews in 29 cities
30 helpful votes 30 helpful votes
“Nice, with excellent service”
4 of 5 stars Reviewed August 29, 2013

With the Marriott hotels you know what you can expect. We had to spend a night here when our flight was cancelled. Unless I had a car I would not have chosen to stay at this location because it is a 20-25 minute drive from the airport and feels like it is in the middle of nowhere.
The service was outstanding.Without exception every person, from the driver of the hotel van to the front desk personnel and restaurant workers, was friendly, courteous and helpful, and contributed to make our involuntary stay as pleasant as possible under the circumstances. The hotel restaurant did not have an extensive menu, but the food was good and the serving sizes generous.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmsterdamCourtyardGM, General Manager at Courtyard Amsterdam Airport, responded to this review, April 8, 2014
Dear sir/madam,

Thank you for the review that you have left on the tripadvisor page.

Every day we work hard to make the stay of our guests memorable and we take great pride in it if we succeed.
I will pass on the information to my colleagues so we can maintain the service level and standards oft the rooms as they are at the moment.

It is our pleasure to hopefully welcome you in our hotel again.

Martijn Beekhuis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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278 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
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English first
Minneapolis, Minnesota
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 26, 2013

This was a very upscale Courtyard hotel. The breakfast buffet was impressive but too expensive for my wallet. The facilities and my room were immaculately maintained.

The only negative about the hotel is it's distance from the airport. It takes the shuttle a good 20 minutes (didn't time it, so I may be exaggerating) to go from door-to-door.

  • Stayed June 2013, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmsterdamCourtyardGM, General Manager at Courtyard Amsterdam Airport, responded to this review, April 8, 2014
Dear sir/madam,

Thank you for the review that you have left on the tripadvisor page.

Every day we work hard to make the stay of our guests memorable and we take great pride in it if we succeed.
I will pass on the information to my colleagues so we can maintain the service level and standards oft the rooms as they are at the moment.

It is our pleasure to hopefully welcome you in our hotel again.

Martijn Beekhuis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kiruna, Sweden
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 21, 2013

During our trip in Netherland we spent here 1 night. The hotel is not so far away from the airport and shuttle bus service also available.
The building is located in a big park next to a pond so if you have a room in the back of the house you can enjoy a nice view. The staff was polite we have enjoyed our stay.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmsterdamCourtyardGM, General Manager at Courtyard Amsterdam Airport, responded to this review, April 8, 2014
Dear sir/madam,

Thank you for the review that you have left on the tripadvisor page.

Every day we work hard to make the stay of our guests memorable and we take great pride in it if we succeed.
I will pass on the information to my colleagues so we can maintain the service level and standards oft the rooms as they are at the moment.

It is our pleasure to hopefully welcome you in our hotel again.

Martijn Beekhuis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Carolina
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed August 2, 2013

We assumed this would be typical Courtyard hotel. Not so! It has the look and feel of a high end hotel. The staff is friendly and offers helpful suggestions. The room was very nice with a pretty view and didn't have one of those annoying window AC units found in most Courtyards. The restaurant was decent - the menu wasn't extensive, but what we had was good. And the location is lovely - right at the edge of a park. Guests should be aware, however, that unless you're an elite Marriott member, you'll have to pay for the shuttle from he airport.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmsterdamCourtyardGM, General Manager at Courtyard Amsterdam Airport, responded to this review, April 27, 2014
Dear sir/madam,

Thank you for the review that you have left on the tripadvisor page.

Every day we work hard to make the stay of our guests memorable and we take great pride in it if we succeed.
I will pass on the information to my colleagues so we can maintain the service level and standards of the rooms as they are at the moment.

It is our pleasure to hopefully welcome you in our hotel again.

Martijn Beekhuis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 2, 2013

We were only there for our first night when we arrive Amsterdam.

It's not close to the airport as I imagine.
It's in the middle of nowhere ;)

The good things are:
The room at the corner is big enough for 4of us.
There's no room service, but they allow us to order food from downstairs and we bring it up ourselves.

Their food are yummy....my sons has 3 glasses of hot chocolate milk :)

Their free wifi only in the lobby area.

Everything else is standard.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmsterdamCourtyardGM, General Manager at Courtyard Amsterdam Airport, responded to this review, April 27, 2014
Dear sir/madam,

Thank you for the review that you have left on the tripadvisor page.

Every day we work hard to make the stay of our guests memorable and we take great pride in it if we succeed.
I will pass on the information to my colleagues so we can maintain the service level and standards oft the rooms as they are at the moment.

It is our pleasure to hopefully welcome you in our hotel again.

Best Regards,

Martijn Beekhuis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brampton, Canada
Top Contributor
97 reviews 97 reviews
70 hotel reviews
Reviews in 68 cities Reviews in 68 cities
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed July 11, 2013

This is a nice modern property with the usual Courtyard look, The rooms were very clean and functional, comfortable. The alarm clock would not work. They had a hard time getting my iPad to connect to their wireless but eventually found a work-around. There is free parking in the property next door at the function hall/restaurant centre (same owners) which saves 15 euros per night. There is a lovely treed and grass park with a small lake behind the hotel, good for strolling or picnicking.

I asked for a wake up call from reception and it never came in that I know of; thank goodness I got up on my own OK with the alarm clock not working as well. Lastly, I had problems with the meal service at the Lago Italian restaurant next door (wrong food delivered, grated cheese not provided and long wait times).

In general, staff are friendly and want to be of assistance but there are problems in following through. For example, I was given directions to a gas station several kms away and yet there is a cheaper station about 1 km away that I found on my own.

  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Munich
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 8, 2013

This has the makings of a good hotel. It is however looking tired and in fairly desperate need of an update. Furnishings and carpets in the rooms are looking pretty worn. Only the bathrooms (in some rooms) appear to have been modernised recently. As a regular visitor to this part of The Netherlands, I would stay more frequently, but only after a decent refurbishment has taken place.

  • Stayed June 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard Amsterdam Airport

Address: Bosweg 15, 2131 LX Hoofddorp, The Netherlands
Location: The Netherlands > North Holland Province > Haarlemmermeer > Hoofddorp
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#1 Green Hotel in Hoofddorp
#4 Luxury Hotel in Hoofddorp
#5 Business Hotel in Hoofddorp
#5 Romantic Hotel in Hoofddorp
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Courtyard Amsterdam Airport 4*
Number of rooms: 148
Official Description (provided by the hotel):
When staying at this 4-star hotel, you would never imagine you are just 12 minutes from the Airport. Set within a serene park near a beautiful lake, the hotel is in good reach of Amsterdam and Haarlem. The hotel offers first-class spacious rooms that include luxury bedding and free Internet access. After a busy day, take a walk in the park and catch up with friends and colleagues in our onsite restaurant or bar. ... more   less 
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Also Known As:
Courtyard Amsterdam Airport Hotel Hoofddorp
Courtyard Hotel Amsterdam Airport
Courtyard Hotel Hoofddorp
Hoofddorp Courtyard

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