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“Nice Stay” 4 of 5 stars
Review of Crowne Plaza Amsterdam Schiphol

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Crowne Plaza Amsterdam Schiphol
4.0 of 5 Hotel   |   Planeetbaan 2, 2132 HZ Hoofddorp, The Netherlands   |  
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Ranked #5 of 12 Hotels in Hoofddorp
London, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Nice Stay”
4 of 5 stars Reviewed July 20, 2014

I recently stayed at this hotel between the 5th-7th July for 2 nights. There is a free shuttle from the airport to the hotel which is handy. Upon arrival we were greeted by friendly reception staff who were very welcoming. The rooms were lovely, bright and clean and the beds are very comfortable and also the bathroom was great to as I can be fussy when it comes to bathrooms. I think the hotel should expand on the spa area as there is a small pool and a hot tub available. The pool seems more suitable for children rather than adults. We thoroughly enjoyed our stay and received gret service particular from Wouters at the front desk and the waiter who served us at dinner. There are only a few improvements I think the hotel should make, such as a more variety on the menu and dish descriptions and also a sauna to be added to the fitness facilities area.

Overall we enjoyed our stay and we would definitely return to stay here.

  • Stayed July 2014, traveled with family
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnAmsterdam, General Manager at Crowne Plaza Amsterdam Schiphol, responded to this review, July 22, 2014
Dear RenitaP89,
Thank you for taking the time to write a review on Tripadvisor.
Great to read you and your family enjoyed the services and facilites we provide.
At the moment we are making some changes to our menu and your comments regarding a possible sauna will be shared.
Thank you for providing us with your feedback.
Kind regards,
Maurice Jansen
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964 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (151)
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Yokohama, Japan
Top Contributor
87 reviews 87 reviews
59 hotel reviews
Reviews in 44 cities Reviews in 44 cities
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed July 16, 2014

My wife, young son and I took the free shuttle service (every 30 minutes) from the airport 10km to this 'business' style hotel in the petting zoo Hoopdorff area. I was quite disappointed to arrive in the middle of nowhere at an old looking hotel. From there on everything got much better and I ended our brief stay very happy.

We took the 'Club Room' package, which I can highly recommend if you book well in advance. It gives you free wifi, access to a small 'lounge' with drinks and nibbles, access to a small pool and whirlpool and very good breakfast. Plus free shuttle back to the airport, which is normally chargeable for the return leg. Bookable every 30 minutes.

Service was excellent throughout our stay.

Arriving on a Monday is a bit of a disaster as the town nearby basically shuts down on a Monday but we still had a good time - see below.

10 minutes walk from the hotel we found a free kids petting zoo "De Boerenzwaluw in Hoofddorp" - towards the Hoofddorp town centre. It's excellent. Small but a perfect stop off if you have small children. Walk along the main road towards town, see a lake with a fountain on your left and it's just behind that. There's a good cafe by the lake too for coffee/meals - and it was open on Monday - but we'd already eaten, so didn't stop - but it looked good. There is a nice wooded walking track near this location too.

Room Tip: I thoroughly recommend the hotel's Club Room package for reasons stated in my review.
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  • Stayed July 2014, traveled with family
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnAmsterdam, General Manager at Crowne Plaza Amsterdam Schiphol, responded to this review, July 18, 2014
Dear YokohamaGeezer,
Thank you for providing us with feedback on your stay.
Great to read that you and your family enjoyed your stay at Crowne Plaza Amsterdam - Schiphol. First impressions do not say everything and it is great to read that you enjoyed the Club Lounge package and the services and facilities we provide.
It is correct that in the Netherlands most shops are closed on Monday morning and open later on the day. Fortunately you discovered the petting zoo for your entertainment.
We are looking forward to welcome you back in the future.
Kind regards,
Maurice Jansen
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Houston
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 15, 2014

We stayed one night at the Crown Plaza after we completed a three week cruise on Holland America that terminated in Ijmuiden - flight home was the next day. Since we have spent quite a bit of time in Amsterdam in the last several years, we decided to stay near the airport. We arrived about 10:00 AM and were surprised to find our room ready for us. The room is good sized with reasonable storage areas and pleasant decorations - the bath was somewhat small in size but not crowded, with a combination tub/shower with a good shower head.

We relaxed and then went downstairs for lunch at the their restaurant - I enjoyed the club sandwich (very tasty with better balance of tastes that most clubs - bacon did not dominate) and my wife had the grilled cod. She like the fish and the portion size was quite large - especially for lunch. We also shared a bottle of a Chilean Sauvignon Blanc which was well balanced but not overly fruity - the wine list is quite limited, as would be expected in this local.

The beds were quite comfortable if, perhaps, a little too cushioned for our choice. The room was quiet - even though a train runs quite regularly just behind the hotel - and the drapes did their job of keeping the light out. The bellman showed up at 7:00 AM as we arranged the day before and we took the 7:15 AM shuttle (7.50 euro per person) for the five minute ride to the airport. All and all, a pleasant experience with the staff at the front desk, the restaurant and the bellman.

Confirmation number 64811681

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnAmsterdam, General Manager at Crowne Plaza Amsterdam Schiphol, responded to this review, July 16, 2014
Dear schusc66,
Thank you for leaving a review on Tripadvisor.
Great to read you enjoyed the restaurant, spacious room and the services provided by our hotel team during your stay.
Your comments will be shared with the hotel team and we are looking forward to welcome you back in the future.
Kind regards,
Maurice Jansen
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Beijing, China
1 review
4 of 5 stars Reviewed July 14, 2014

Was there for business July 7, 2014 and stayed three nights. The location is excellent for airport access with a convenient shuttle. The room was clean, the common areas are well kept and the staff is excellent. They are helpful, cheeful and responsive.

Two negatives that are small and in no way stop me from recommending this hotel. First, the breakfast buffet food quality isn't up to par compared to the price. It's not terrible, it's just not a solid value. Second, they charge 5.50 euros for a small bottle of still water in the room. I understand I'll pay more in the room, but nearly 7.50 USD for a small bottle of water I can get for ONE USD? C'mon, that's just an unnecessary price gouge. To be fair, you get a free bottle of sparkling water each day, but I drink still.

As I said, this doesn't detract from me recommending this hotel. It's not cheap, but it's convenient, it's safe, it's clean and the staff is awesome. Oh and it's only 10 minutes walk to the train station. Stay here! Just bring your own water.

Confirmation number: 66985816

  • Stayed July 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnAmsterdam, General Manager at Crowne Plaza Amsterdam Schiphol, responded to this review, July 16, 2014
Dear Matthew H,
Thank you for taking the time to provide us with feedback on your stay.
It is great to read you enjoyed the location, cleanliness and the service of our hotel team.
I do apologise for the inconveniences you experienced during your stay. During a next stay please let our Front Office or Manager on Duty know you would like still water in your room and we will switch the bottles. Your comments regarding the breakfast will be shared with our F&B manager.
Kind regards,
Maurice Jansen
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Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed July 11, 2014

Amazing hotel, all staff very friendly, helpful and accommodating. As we arrived too early for check in, staff kindly offered to safely hold onto our luggage so we could explore Amsterdam. Once we checked in, we were pleasantly surprised by our room, good sized beds, lots of cushions made our stay feel homely. Couldn't fault the room, bed was like sleeping on a marsh mellow! Great shower! Breakfast outstanding, great choice of breakfast. Big thanks to hotel staff who we felt went above and beyond to ensure our stay was pleasant, we'll be back :)
Vanessa & Hannah

Room Tip: Don't miss breakfast! 3rd Floor rooms perfect for a sound nights sleep.
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  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnAmsterdam, General Manager at Crowne Plaza Amsterdam Schiphol, responded to this review, July 14, 2014
Dear Vanessa L,
Thank you for leaving your review on Tripadvisor.
It is great to read you enjoyed our hotel and especially our hotel team. We do believe that our hotel team makes a difference and we take pride in this.
We are looking forward to your next visit.
Kind regards,
Maurice Jansen
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Liverpool
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 10, 2014

We stayed here for 2 nights and thoroughly enjoyed ourselves. We were visiting Amsterdam as tourists (not for business) and only chose the hotel because of a groupon deal. The staff were extra friendly, we arrived quite early (used the free shuttle bus from the airport, highly recommend) and were able to leave our bags in a storage room so we could go and explore the city as we were a lot earlier than check in time. The trains were tricky to navigate at first, and pricey but once you get the hang of it it's simple enough - about a 20 minute journey to Amsterdam central from the hotel (hotel is 5 min walk from station). Breakfast is simple but great and the rooms were very spacious, we got 2 beds and both were doubles! (stayed on the 3rd floor). My only reasoning for not staying here again would be the distance from city centre but as a groupon deal it was fantastic and if I needed to vist Hoofddop would definitely stay here again. Highly recommend for a business trip, 8 sockets in bedroom! All in all, fantastic hotel, great staff and lovely place to stay.

Room Tip: We stayed in room 310 which was v.quiet and big, not sure what the others look like!
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  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnAmsterdam, General Manager at Crowne Plaza Amsterdam Schiphol, responded to this review, July 14, 2014
Dear Hearle92,
Thank you for leaving a review on Tripadvisor on your stay with Groupon.
Your compliments regarding the room, breakfast and location are highly appreciated.
The hotel is indeed located in Hoofddorp and is located close to the public transportation to Amsterdam. Hoofddorp itself also has a lot to offer; restaurants, shopping and entertainment, and is within walking distance.
We are looking forward to your next visit.
Kind regards,
Maurice Jansen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aberdeen, United Kingdom
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed July 10, 2014

While visiting my company office in Hoofddorp to conduct half a dozen interviews I again stayed at this hotel and again had a great stay. I was given a small suite on the night of the Netherlands defeat at the hands of Uruguay. Eating in the restaurant was a pleasure although the wine list was a bit of disappointment but the food was quite good. The staff are by and large very helpful and professional. This is a very good hotel to use as a base for exploring Amsterdam. I really do recommend it highly.

  • Stayed July 2014, traveled on business
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnAmsterdam, General Manager at Crowne Plaza Amsterdam Schiphol, responded to this review, July 14, 2014
Dear David S,
Thank you for providing us with feedback on your stay.
Great to read that you enjoyed your business stay at the hotel and we hope the interviews were successful. Your feedback regarding the wine list will be shared with our F&B manager.
We are looking forward to your next visit.
Kind regards,
Maurice Jansen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Amsterdam Schiphol

Address: Planeetbaan 2, 2132 HZ Hoofddorp, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Haarlemmermeer > Hoofddorp
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Hoofddorp
#3 Luxury Hotel in Hoofddorp
#3 Business Hotel in Hoofddorp
Price Range (Based on Average Rates): $
Hotel Class:4 star — Crowne Plaza Amsterdam Schiphol 4*
Number of rooms: 243
Official Description (provided by the hotel):
The hotel Crowne Plaza Amsterdam Schiphol is a luxury hotel at only a 10-minute drive from Amsterdam Airport Schiphol. The hotel is conveniently accessible from the airport via a private airport shuttle bus service. Located only a few miles from the A4, both Amsterdam and The Hague are within easy reach. This hotel is also the ideal basis to visit the Keukenhof flower bulbs.The hotel Crowne Plaza Amsterdam Schiphol offers a complementary shuttle service to companies in Hoofddorp and the Schiphol area upon request. Hoofddorp train station with direct services to Amsterdam city center and Leiden is only an 8-minute walk.This 242 room hotel features a leisure club with indoor swimming pool, Jacuzzi, gym and solarium for your well-deserved relaxation after a long journey. Looking for a place to meet? The hotel Crowne Plaza Amsterdam Schiphol houses 14 multifunctional meeting rooms.The hotel Crowne Plaza Amsterdam Schiphol is very proud to introduce its new stylish restaurant @The Lobby. In a modern yet sophisticated setting you can enjoy fresh culinary delights inspired by Dutch heritage prepared by our renowned chef.High speed Internet access is available at a charge in all guest rooms and public areas. ... more   less 
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Also Known As:
Crowne Plaza Amsterdam Schiphol Hotel Hoofddorp
Crowne Plaza Hoofddorp
Crowne Plaza Hotel Hoofddorp

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