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“Convenient” 5 of 5 stars
Review of Crowne Plaza Amsterdam Schiphol

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Crowne Plaza Amsterdam Schiphol
4.0 of 5 Hotel   |   Planeetbaan 2, 2132 HZ Hoofddorp, The Netherlands   |  
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Ranked #5 of 12 Hotels in Hoofddorp
UK
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Convenient”
5 of 5 stars Reviewed April 24, 2014

I very convenient place for those are looking for a business or leisure trip in Amsterdam. The airport is only 10 min away and the train station to the city a 5 min walk. Excellent facility with very clean and large rooms. Above all, he staff are very friendly and always available to assist you. An excellent choice for those they are looking to combine a business-leisure trip in Amsterdam.

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnAmsterdam, General Manager at Crowne Plaza Amsterdam Schiphol, responded to this review, April 29, 2014
Dear Ilias P,
Thank you for providing us with feedback regarding your business stay.
It is great to read that you enjoyed the location and our staff made you feel welcome
Perhaps during your next stay you can combine business with pleasure and enjoy Hoofddorp and the facilities.
Kind regards,
Maurice Jansen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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959 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (151)
Date | Rating
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  • French first
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English first
Hong Kong, China
1 review
3 of 5 stars Reviewed April 22, 2014

I had breakfast with my wife on 11 April at 7:40 am. I saw a Chef was making Omelette around 8:15am. I walked up to him. He seemed avoided serving me. So I smiled in greeting "Good Morning". He answered me "Wait a moment! Wait a moment!".
I was shocked at that bad attitude of the Chef, and I looked embarrassed.
He was obviously not happy to serve me.
We came back for breakfast next morning. Fortunately, waiter and waitress are friendly and helpful.

  • Stayed April 2014, traveled with friends
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnAmsterdam, General Manager at Crowne Plaza Amsterdam Schiphol, responded to this review, April 23, 2014
Dear Albert1104,
Thank you for taking the time to write a review on Tripadvisor.
It is unfortunate to read that your experience with the breakfast chef was not what you expected. This will definately be looked in to by our F&B manager. Fortunately the next day you had a better experience.
Kind regards,
Maurice Jansen
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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 22, 2014

Quiet place, not far from the rail station, large rooms, but.....worst services.... We stayed here three nights, but we arrived at 3 a.m. and we had expected for 2 hours to recive the rooms: one hour in the lobby, then we got a coffee in the restaurant..
Two mornings we were awakened by the maid at 8 .
On departure we bought tickets for airport transfer, after we checked out, but surprise: tickets sold over places and had to find another version of the transfer to the airport, or miss the plane.

  • Stayed April 2014, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnAmsterdam, General Manager at Crowne Plaza Amsterdam Schiphol, responded to this review, April 23, 2014
Dear Gabriel Si Carm... S,
Thank you for providing us with feedback on your stay.
It is great to read that you appreciated the cleanliness and the sleep quality, but it is unfortunate to read that you did not experience the quality of service we are known for. Housekeeping should not disturb you if a "do not disturb" sign is outside your door.
Perhaps during a next stay you can experience our great service. Should there be any inconvenience, do not hesitate to contact the manager on Duty.
Kind regards,
Maurice Jansen
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Vancouver, WA
Senior Contributor
30 reviews 30 reviews
21 hotel reviews
Reviews in 23 cities Reviews in 23 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed April 20, 2014

Had a great over-night stay at this Crown Plaza.

Took the train from the airport, and walked a few blocks to the hotel. Rowie welcomed us like long lost friends. Check in was efficient and quick - again, thank you Rowie!

We were there such a short time unfortunately, we did not take advantage of all the amenities. But wifi worked great, we were upgraded to the IHG Rewards Club Floor, and offered a free drink. The bar was packed, but plenty of room in the lobby to enjoy our drinks. What's not to love?.

The room was quiet, and bed was very comfortable, which after two long days of travel was most welcome. Hugely important.

We only had one voucher for the shuttle back to the airport, so ended up taking the train. Bit disappointing, but not the end of the world. We are cheap, what can I say?

Would I stay here again - most definitely, and I would plan to stay longer.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnAmsterdam, General Manager at Crowne Plaza Amsterdam Schiphol, responded to this review, April 22, 2014
Dear Allyouneed,
Thank you for taking the time to write a review on Tripadvisor.
It is great to read that Rowie made such a great impression on you and that you enjoyed your short stay.
We are looking forward to your next stay and perhaps your next review.
Kind regards,
Maurice Jansen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed April 20, 2014

Staff is friendly. Room clean and comfortable. I like the self-service laundry - be prepared to spend time in the pool and gym to keep an eye on it. Food is very good. If you want less expensive food, downtown Hooddrop is 20 minutes walking and the train station is closer. Easy to get around to Amsterdam, Den Hagg or Haarlem for good eating and touring. Train ticket kiosks require coins - about 10 EUR to Amsterdam Centraal.

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  • Stayed April 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnAmsterdam, General Manager at Crowne Plaza Amsterdam Schiphol, responded to this review, April 22, 2014
Dear Ed M,
Thank you for leaving a review on Tripadvisor.
It is great to read that you enjoyed your stay and the location of the hotel. The hotel is indeed centrally located to Amsterdam, Den Haag and Haarlem and Hoofddorp itself also has a lot to offer.
We are looking forward to your next stay and perhaps a next review on Tripadvisor or our own site.
Kind regards,
Maurice Jansen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kobe, Japan
Senior Contributor
46 reviews 46 reviews
39 hotel reviews
Reviews in 29 cities Reviews in 29 cities
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed April 6, 2014

I actually had the pleasure of staying at this hotel for free because I had found a cheap rate online. I took it up with IHG and low and behold, they comped my stay.

The hotel is a quick drive to schipol airport-about 6 km away. I arrived shortly after 10 and they gave me a room on the 5th floor which is a preferred floor for IHG members.

The room was a decent size and was comfortable to say the least.

The hotel is in dire need of a total makeover in my opinion however I couldn't complain too much as the stay was free.

I was also given a 600 point voucher due to my platinum status with IHG.

Parking is 15 euro per night and is easy to find a spot.

Would I stay here again? I'm not too sure. It was listed on the crowne plaza website at 179 euro which seems pretty high for a normal airport hotel. The holiday inn express near the hotel is usually about 50 euros cheaper and isn't that bad.

There was nothing utterly wrong about the crowne plaza Schipol - I guess it's just what you happen to be looking for at the time of your booking.

Stayed March 2014, traveled solo
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnAmsterdam, General Manager at Crowne Plaza Amsterdam Schiphol, responded to this review, April 8, 2014
Dear Travel_Critic999,
Thank you for taking the time to write a review on Tripadvisor.
Your compliments regarding parking and the quality of the rooms are highly appreciated.
The hotel does offer different rates for a variety of room types and this depends on what you are looking for and what is included in the rate.
Perhaps during a next stay you can experience our Leisure Club with indoor pool and leave your feedback on Tripadvisor or on our own site.
Kind regards,
Maurice Jansen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Rochelle, New York
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed March 30, 2014

The rooms are outdated and uncomfortable, and while the breakfast was delicious, the restaurant is terrible, otherwise. I had the room service and the food was inedible. Given there are no other options in the area, this is unacceptable.

  • Stayed October 2013, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnAmsterdam, General Manager at Crowne Plaza Amsterdam Schiphol, responded to this review, April 2, 2014
Dear Purzilini,
Thank you for taking the time to write a review regarding your stay.
It is great to read that you enjoyed your breakfast in the restaurant, but unfortunate to read that the restaurant did not meet your expectations.
Perhaps during a next stay our reception team can advise you about the restaurant area which is within walking distance of the hotel. Within 15 minutes you are in the city centre of Hoofddorp with restaurants and shopping areas.
Kind regards,
Maurice Jansen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Amsterdam Schiphol

Address: Planeetbaan 2, 2132 HZ Hoofddorp, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Haarlemmermeer > Hoofddorp
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Hoofddorp
#3 Luxury Hotel in Hoofddorp
#3 Business Hotel in Hoofddorp
Price Range (Based on Average Rates): $
Hotel Class:4 star — Crowne Plaza Amsterdam Schiphol 4*
Number of rooms: 243
Official Description (provided by the hotel):
The hotel Crowne Plaza Amsterdam Schiphol is a luxury hotel at only a 10-minute drive from Amsterdam Airport Schiphol. The hotel is conveniently accessible from the airport via a private airport shuttle bus service. Located only a few miles from the A4, both Amsterdam and The Hague are within easy reach. This hotel is also the ideal basis to visit the Keukenhof flower bulbs.The hotel Crowne Plaza Amsterdam Schiphol offers a complementary shuttle service to companies in Hoofddorp and the Schiphol area upon request. Hoofddorp train station with direct services to Amsterdam city center and Leiden is only an 8-minute walk.This 242 room hotel features a leisure club with indoor swimming pool, Jacuzzi, gym and solarium for your well-deserved relaxation after a long journey. Looking for a place to meet? The hotel Crowne Plaza Amsterdam Schiphol houses 14 multifunctional meeting rooms.The hotel Crowne Plaza Amsterdam Schiphol is very proud to introduce its new stylish restaurant @The Lobby. In a modern yet sophisticated setting you can enjoy fresh culinary delights inspired by Dutch heritage prepared by our renowned chef.High speed Internet access is available at a charge in all guest rooms and public areas. ... more   less 
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Also Known As:
Crowne Plaza Amsterdam Schiphol Hotel Hoofddorp
Crowne Plaza Hoofddorp
Crowne Plaza Hotel Hoofddorp

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